Apartment

Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet.

Photo gallery for Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet.

Interior
Property video
Spa
Casa Del Reloj Exterior - Main Entrance -A Real Local Landmark!
Spa

Reviews

9.8 out of 10
Exceptional
5 bedrooms5 bathroomsSleeps 10150.1 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning

Explore the area

View map
Medellín, Antioquia
  • Place, Lleras Park
    ‪5 min walk‬
  • Place, Medellín Clinic - El Poblado
    ‪8 min walk‬
  • Place, Poblado Park
    ‪10 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪29 min drive‬

Rooms & beds

5 bedrooms (sleeps 10)

5 bathrooms

Bathroom 1

Toilet · Shower only

Bathroom 2

Toilet · Shower only

Bathroom 3

Toilet · Shower only

Bathroom 4

Toilet · Shower only

Bathroom 5

Toilet · Shower only

Spaces

Kitchen
Dining area

About this property

Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet.

CASA DEL RELOJ MEDELLIN -is proud to announce: New Karol G Nightclub & her 3 Restaurants across the street. Quite a compliment that she chose to emulate our landmark building design!

OASIS apartment is 1 of 6 apartments that form our iconic landmark building. Each with a unique design and experience. The #1 short-term rental in the absolute best location in Medellin!

LAST MINUTE PRICES NOW POSTED!!!
UP TO 40% DISCOUNT FOR LAST MINUTE GUESTS!
GOING, GOING...ALMOST GONE!
FIRST COME, FIRST SERVED!
Couples Escape, Family Reunions, Corporate Retreat
PLEASE CONTACT US WITH NUMBER OF PEOPLE IN YOUR GROUP. WHETHER SINGLES OR COUPLES, AND ANY OTHER HELPFUL DETAILS TO CONFIRM YOUR STAY! PLEASE READ HOUSE RULES AND INCLUDE CODE WORDS CONFIRMING YOUR UNDERSTANDING AND COMPLIANCE.

GREAT QUIET APARTMENT/LOCATION
RELAX, ENJOY AND DE-STRESS.
BEST PLACE IN MEDELLIN -EL POBLADO.
YOU CAN BE NO CLOSER TO THE HEART OF THE ACTION

OASIS is one of seven unique, luxurious, completely independent furnished apartments that together make up the iconic Casa del Reloj short-term rental destination—located in the #1 location in all of Medellín.

Cascada Apartment, Connected By A Colonial-Style Bridge and two additional bedrooms becomes OASIS.
The Perfect Choice For A Larger Group In Need Of 5 Bedrooms.
Extra Expansive 1616 sq feet (151 sq meters)
5 Luxurious Suite Configuration (sleeps 1-10, 5 couples or max five single adult males)
All Bedrooms Have Attached Private Bathrooms And Ceiling Fans
ULTRA HIGH SPEED Internet 100-200mbps(5X Faster Than Typical Hotel/Apartments)
Ample Electric Outlets (US-Standard -3 prong)
Double-Pane Windows For Maximum Sound Insulation (unheard of in Colombia!!)
Multi-Camera High-Definition Advanced Exterior Surveillance System
Direct TV Satellite System w/Movie Packages (191 Channels ORO Max HD Package)
Free Local Land Line Telephone


LIVING ROOM #1
2-Story High Ceilings
In-Ground WaterFall/Jacuzzi/Spa
Custom Designed Garden
82” 4K UHD LED Smart Television System w/Surround Sound
Sofas Custom Designed and Built for CdR (ergonomic lumbar and leg support)
Eye-Catching 8-foot Lamp Crafted From 140 Year-Old Railroad Tie
Ceiling Fans
Hand-Crafted Colonial Period Spiral Staircase


LIVING ROOM #2
Upstairs
42” Samsung Smart TV


DINING
Enclave w/Spacious Custom Table w/Inlaid Tiles
8 Custom Leather Chairs Specifically Designed For CdR w/Lumbar Support
Surrounded by Sconce Lights for Romantic Mood Lighting
Separate Custom Wrought Iron-Wood Overhead Dining Lamp


KITCHEN #1, 2
Bar Seating Area
Stove
Oven
Samsung Refrigerator w/Filtered Water, Ice Maker
Dishwasher
Coffee Maker
Hi-End Blender for Smoothies, Margaritas
Full Dish Set, Glasses, Cups, Mugs, Silverware, Assortment Of Kitchen Utensils
Washer & Dryer Ensemble
Iron & Ironing Board


BEDROOM SUITES #1-5
Custom Designed Handmade Wood Beds
Custom Made Firm U.S. Queen Size Mattresses (5” or 13.2cm longer than Colombian mattresses)
Lights And Ceiling Fans Controlled From Bed
Convenient Center Reading Lamp on Bed Head Board (a rarity!!)
Ceiling Fans
Air Conditioner Units w/Remote Control & Digital Thermostat
In-Room Safe For Your Valuables
Hand-Crafted Custom Furniture and Spacious Closets
Wood-Inlaid “Carpets” On Both Sides Of Beds For Extra Comfort


BATHROOMS
Spacious Rooms
8’-High Mounted Shower Head For Rainfall Effect And Comfort
River Stone Shower Floors For Foot Massage Touch
Unique, Hand-Designed Stone Sink
Instant European Hot Water System
Super High-End Towel Sets
Liquid Hand Soap Dispensers

Add dates for prices

Amenities

Hot tub
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning

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House Rules

Check in after 4:00 PM
Check out before 11:00 AM
default

Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted
Guest Making Reservation MUST be present at check-in
Guest Making Reservation MUST bring, show, and allow us to make a photo copy of credit card used to make reservation on VRBO site.
Please write, "I have read the house rules 1931 " when you send us an inquiry or request to reserve!

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and a deadlock
Property Registration Number 7000986744

About the area

Medellín

El Poblado, a neighbourhood in Medellín, is home to this apartment. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lleras Park and Poblado Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed.
Map
Medellín, Antioquia

What's nearby

  • Lleras Park - 5 min walk - 0.5 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Poblado Park - 10 min walk - 0.9 km
  • El Tesoro Shopping Park - 15 min walk - 1.3 km
  • Santafé Mall - 19 min walk - 1.6 km

Getting around

  • Alpujarra Station - 6 min drive
  • Medellín (MDE-José María Córdova Intl.) - 33 min drive

Restaurants

  • ‪CAROLINA - ‬1 min walk
  • ‪Belisario - ‬1 min walk
  • ‪Naan - ‬1 min walk
  • ‪Voila Vinos - ‬1 min walk
  • ‪The Grill Station Burger - ‬2 min walk

Frequently asked questions

Is Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. ?

As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. on 17 May 2026 start from AU$676, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. ?

Check-in begins at 4:00 PM.

What time is check-out at Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. ?

Checkout is at 11:00 AM.

Where is Casa del Reloj OASIS-Luxury, Waterfall, Jacuzzi, Penthouse Suite, 1616 Sq Feet. located?

Located in El Poblado, this apartment building is within a 10-minute walk of Lokkus Contemporary Art and Lleras Park. Poblado Park and El Tesoro Shopping Park are also within 1 mile (2 km). Poblado Station is 22 minutes by foot.

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 27 out of 28 reviews
Rating 8 - Good. 0 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

10/10

Cleanliness

10/10

Check-in

10/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Angelica J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent Stay!

The location, comfort, well appointed, and easy communication with the host make this a wonderful place to stay.
Stayed 2 nights in Nov 2024
Response from VrboOwner on 16 Dec 2024
Angelica, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Angelica J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome stay in Provenza

Can’t say enough about the location, lots of cafe’s, restaurants, shops, and bars within walking distance. We felt safe and the host was super responsive. Definitely a party outside, but quiet once you close doors.
Stayed 2 nights in Nov 2024
Response from VrboOwner on 16 Dec 2024
Angelica, thank you for your wonderful review. It will surely help other travelers to Medellin to make an informed choice of where to stay. You and your friends were fantastic guests. We enjoyed your visit and hope you return again soon!!
Verified

10/10 Excellent

David G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great property in a great location!

Second visit was even better than the first! Will definitely be back.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 6 Sept 2023
David, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

James O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Home away from home

Very helpful and friendly staff. The property was beautiful and located near everything
Stayed 3 nights in Jan 2023
Response from VrboOwner on 24 Jan 2023
James, thank you for your thoughtful review. It was such a pleasure having you guys stay with us. You were awesome guests and we will welcome you or anyone in your circle anytime!!
Verified

10/10 Excellent

Greyson S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Casa de Reloj

We had a fantastic stay at Casa de Reloj. Everything from the location to the facilities to even the housekeeper was top notch. In fact, I think I’ll stay in the same place next time I go back to Medellín.
Stayed 5 nights in Feb 2023
Response from VrboOwner on 24 Mar 2023
Greyson, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Archival

10/10 Excellent

Excellent

Great place, one of the best setups i have stayed in. Highly recommended.
Response from VrboOwner on 2 Aug 2022
Thanks for your spectacular review. We were delighted that you chose to stay at Casa del Reloj. You are exactly what the property was designed for. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Robert P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best place!!!

Its perfectly located with great services and property Manager Ivan was always a text away to help. Loved it.
Stayed 4 nights in Sep 2023
Response from VrboOwner on 21 Oct 2023
Robert, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Akash A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent experience in Medellin

Convenient location (right next to a huge number of restaurants and bars, fun perk was fun outdoor gym and soccer court nearby), excellent service, lots of rooms and bathrooms and a regular housekeeping service if desired. Would highly recommend.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 1 June 2024
Akash, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Bernard J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

44th Birthday.

The property was great, communications with the management was superb. From now on when i visit medellin, this will be my house choice. It really is close to everything..
Stayed 4 nights in Apr 2023
Response from VrboOwner on 15 June 2023
Thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

abraham J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Another wonderful and worry-free stay

This was our 3rd trip back to Medellin and at Casa del Reloj. We have been very fortunate to have found this perfect house for our stay. The staff has always been welcoming, wonderful, and so very easy to work with. They are very responsive and accommodating. We recommend Casa Del Reloj and its staff to anyone and we look forward to our next trip back to Medellin and to stay in this wonderful house in 2025.
Stayed 3 nights in Apr 2024
Response from VrboOwner on 1 June 2024
Abraham, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Ankur P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

CDR

Place is as advertised. Ivan is the best property manager we could ask for. He was able to help us with anything that we needed. The house is next to incredible nightlife, bars, clubs, and food. Could not go wrong with this house and location. Enjoy!
Stayed 4 nights in May 2024
Response from VrboOwner on 1 June 2024
Ankur, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!!
Verified

10/10 Excellent

Andrew L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place, great location, great service

My group of friends stayed here in May 2022 for 4 days. Everything was great! Communication was there, they helped arrange airport pick up, a chef to come in for meals we requested, and Covid tests. The space is very clean and spacious and in the heart of Poblado- down the block from tons of bars/restaurants/nightlife. They were very attentive to our needs and helped us every step of the way. I would highly recommend a stay here!
Stayed 4 nights in May 2022
Response from VrboOwner on 21 June 2022
Andrew, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We hope you come back to stay with us again soon!! Ivan.
Verified

10/10 Excellent

Andrea G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Gorgeous spot, amazing customer service AND a hot tub in the living room!

This place was perfect for our group. We were walkable to all kinds of amazing places right in the Poblado area. The property manager recommended the most amazing spot just around the corner for cocktails, one of my favorite places of our whole trip. They were ready to help us whenever we needed recommendations and the place was just gorgeous. So unique and that hot tub in the living room was amazing. They also had great wifi for our friends who had to work a little while we were there. If you plan to visit Medellín, I HIGHLY recommend this place.
Stayed 3 nights in Jan 2022
Response from VrboOwner on 26 Jan 2022
Andrea, thank you for your thoughtful review. It was such a pleasure having you guys stay with us. You were awesome guests and we will welcome you or anyone in your circle anytime!!
Verified

10/10 Excellent

abraham J.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Weekend golf trip

The location of the house was perfect because it is located next to a wonderful and lively scene of bars, restaurants, and fun activities. There is a small grocery store withing a 5 to 10 minutes walking distance. The checking in and check out process couldn't be simpler and quick. The management team are extremely responsive and want to make your stay pleasant and memorable. This was our 2nd time we have used this exact location and will comeback again. 5 Starts for the accommodation and management team. I'd recommend this location to anyone without any reservations.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 24 Mar 2023
Abraham, thanks for your fantastic and thoughtful review. It will greatly help other visitors to Medellin to make the right choice, based on the features and benefits that were important to you. We will see you again, very soon!!
Verified

10/10 Excellent

John T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Wow what a place to stay in Poblado!

First I have to say the pictures do not do this property justice. I have stated in many high end places and this is one of my absolute favorites. The architecture is beautiful and reminiscent of old world Latin culture. We were a group of 5 male friends and had more than enough space for everyone to celebrate my Bachelor party. We weren't here to only party all day and night but to enjoy the city and all it has to offer... Even though we had some great party nights ;) Everything was clean, the kitchen has everything you need as if you were home and wanted to host friends or family. The location is literally 1 block from the action of Parque Lleras. The management of this property was the pinnacle of our stay, everything has handled for us and any questions we had answered within minutes if not immediately. The location is secure with a safe in every room. I can go on and on but needless to say as we visit Medellin often (especially now that COVID restrictions are slowing down) we will definitely be back to this location. Don't get sucked into the other properties with gringo prices do some research on your own and you'll see this place is the real deal. Many many thanks to the team at Casa Del Reloj. You all were superb and we cannot wait to come back and stay with you again.
Stayed 5 nights in Sep 2021
Response from VrboOwner on 9 Sept 2021
John, of the countless excellent reviews we have been blessed to receive from our happy guests, yours has to be one of the very best!! We greatly appreciate your taking the time to describe the many features and benefits you appreciate when staying at Casa del Reloj. It will surely help other visitors to Medellin make an informed decision when seeking the best accommodations in our beautiful city!! We hope to see you again very soon!!! Casa Del Reloj Team.
Verified

10/10 Excellent

Sanjiv B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good

Good
Stayed 3 nights in Feb 2022
Response from VrboOwner on 16 May 2022
Thanks Sanjiv for sharing these details with everybody. It will help future guests to make the right choice. Welcome to Casa del Reloj anytime!!!
Verified

10/10 Excellent

Andres P.

One of the Best in Medellin

We recently stayed a week in Casa Del Reloj. I constantly have friends and co-workers that stay in different locations in Medellin, so I’m very familiar with Numerous Airbnb and High end hotels like the Charlee. I believe Casa del Reloj is the best both combination of both. You have the Liberty of an Airbnb but the service of a High End Hotel. The location is private and at the same time close to all the best restaurants and night life, you are walking distance to everything. The actual location is very beautiful it has a brick colonial style design, the Jacuzzi is great you can just sit back and relax, all the rooms are very comfortable. They have direct TV and we were able to watch all the NBA Playoff Games. The Staff is very friendly and accommodating, they helped book reservations and exclusive restaurants, the also facilitated parking for when I needed to use it. In one instance we had forgotten to put the “please come and clean sign” on our door and when the staff was ready to leave at 4:30 pm I asked them I could just have some fresh towels, they still came in, changed all the towels, cleaned the sheets, and washed all the dishes. They also facilitated the check out since we were leaving on sat at 4:30am to the airport, they came in checked everything and gave us back our cash security deposit. This is by far one my favorite locations in Medellin and we will be staying here again.
Response from VrboOwner on 6 Mar 2020
Andres, of the countless excellent reviews we have been blessed to receive from our happy guests, yours has to be one of the very best!! We greatly appreciate your taking the time to describe the many features and benefits you appreciate when staying at Casa del Reloj. It will surely help other visitors to Medellin make an informed decision when seeking the best accommodations in our beautiful city!! We hope to see you again very soon! And please share in your FB!!!
Verified

10/10 Excellent

Carla E.

Perfect Family/Group Stay in Medellín!

I can't think of a better space for my family (4 couples) and myself to have shared before and after my wedding events! Even prior to our arrival, the Casa del Reloj staff was very thoughtful and responsive with my questions. Upon arrival, the space was clean and the staff available in person and via phone to address any of our concerns - from helping us get a taxi, to a question about the jacuzzi (I missed the intro walk through space with them as I was handling bride/wedding stuff), and even to a last minute request for a printout I needed for my wedding ceremony! The location is perfect for those who want to be within walking distance of restaurants, shops, and Parque Lleras area yet also removed enough from these to have a quiet night's sleep (this was important for me). Whether it was going to the supermarket or nearby mall to watch a movie, this seemed like a very central location for me. Everyone who stayed here says they want to return (even the groom who visited but stayed elsewhere and said they'd like to stay here as well). It was such a great stay that I found out that during my honeymoon while I was traveling around Colombia, my family decided to stay a few more days here (well other space available at property since this one with 5 rooms and jacuzzi was booked)! The cost is definitely more than your average options in the area but that is because this place is above average. It is a "treat yourself" space, great for special occasions. I'm thankful that I found it available for my dates and that the staff made it a smooth experience for all of us. This made for a very happy and stress-free bride! We will definitely be returning here for anniversary celebrations and family gatherings.
Response from VrboOwner on 6 Mar 2020
Carla, of the countless excellent reviews we have been blessed to receive from our happy guests, yours has to be one of the very best!!! We greatly appreciate your taking the time to describe the many features and benefits you appreciate when staying at Casa del Reloj. It will surely help other visitors to Medellin make an informed decision when seeking the best accommodations in our beautiful city!!! We hope to see you, and all your wonderful family again very soon!!!
Archival

4/10 Poor

emanuela s.

It was a great stay until the end...

The property was so beautiful and the staff was extremely helpful! My friends and I had a great experience up until it was time for us to depart. We are a group of 6 and booked a van airport transfer through CdR to the airport. Our flight was early in the morning (7am) so I asked the property manager the night before our scheduled departure about my cash deposit. She assured me that in the morning when I checked out somebody would be on site to return my cash deposit. The next morning (check out day) we are all ready to head to the airport and to our dismay there was no van airport transfer and no one from the property staff to assist us! We were in a state of panic, frenzy and outrage! No one from the property management's office was answering the cell phone or text messages. The phone was locked in the property management's office that we could hear ringing every time we called. No one from the property management staff was on hand to help us with our van issue or return our security deposit! As the minutes kept ticking and no driver was insight we had no choice but to try get a cab off the street which is no easy feat that early in the morning in El Poblado. Not just 1 cab BUT to get 3 separate cabs that could fit us and our luggage. Just as the last group of 2 got into the 3rd cab the van finally showed up. The driver apologised and said that he overslept. I appreciated his honesty but by now we were racing to the airport with a few minutes to spare to make our flight. Through the grace of God we were able to make our flight! But we still left Medellin without our security deposit! A few hours later the staff of CdR returned my messages and apologised for the tardy van airport transfer and for failure to return the security deposit. They offered to send the money via PayPal and would cover the fees we incurred. They then had the audacity to offer us a free night stay at the CdR at a future date after paying for two nights. I found it to be pretty assumptious of them that I would return to Medellin. Why would you offer to compensate me for my troubles with an offer that I can never use in the future? It is not cheap to lodge at CdR and my friends and I also booked massages, personal chef services and excursions through CdR and we would have appreciated a compensation that would have truly exemplified that CdR cared about the inconvenience we suffered.
Stayed 4 nights in Jul 2017
Response from VrboOwner on 6 Mar 2020
Wow, Emanuela! A two-star review after giving you and your group a five-star experience?!? We bent over backwards for you your entire stay, responding to more requests than all but a few groups since we have been in operation. Purely as a courtesy, we help guests with transportation and other activities at no charge and with no remuneration. You should know we have no control over such services. We are a private home, not a hotel yet we exceed guests expectations consistently--hence our 5-star reviews almost across the board. That said you had a horrible experience with that transportation service and we are very sorry to hear about that. We will not be referring him in the future. As for the deposit, that is a click of a keyboard to return to you by PayPal, so why you felt the need to point that out as a negative is beyond me.
Archival

10/10 Excellent

Morgan K.

Fabulous location, great house, friendly and helpful staff

Had a truly fantastic time staying here this past week. The location is perfect - steps away from amazing shops and restaurants, but just secluded enough that the noise from the bars doesn't keep you up at night. I had a large group with a lot of shifting dates and different arrival times and the staff was so helpful and gracious throughout - helping us set up airport transfers and giving fantastic local recommendations. Can't review these guys highly enough!
Stayed 4 nights in Jun 2017
Response from VrboOwner on 6 Mar 2020
Morgan, your group was absolutely fantastic, just the type of guests we love to host at Casa del Reloj! Please come back any time and let all your friends in NYC and LA know about us! All the best, JP and the entire CdR staff.
Archival

10/10 Excellent

Mardalaine J.

Awesome

Had an amazing time at this home. Very spacious. Staff including the maids were awesome. The hot tub in the living room was my favorite feature. Just lovely! Ubered the whole weekend with no issues
Response from VrboOwner on 6 Mar 2020
Hi Mardalaine, we are super glad to hear you loved the property's design and style. Your suggestion about transportation in the city will simplify other visitor´s stay. It is very much appreciate it ! please come back
Archival

10/10 Excellent

Location

gorgeous place and at great location with excellent service to spend few days in the Medellin Valley.
Response from VrboOwner on 6 Mar 2020
Thank you so much for the thoughtful review. Our main goals are: simplify our visitors´stay and make them live a memorable experience for a lifetime. Please come back !
Archival

10/10 Excellent

Foad A.

Best Spot in Medellin

We loved our stay at Casa del Reloj. We stayed at the 5 bedroom apartment with a gorgeous Jacuzzi in the middle of living room.The location is the best (steps away from the finest restaurants, boutiques and cafes). The place is super clean, beautiful design, complimentary daily housekeeping, and the concierge services they offer (e.g., arranging ground transportation, paragliding, tours and reservations). Highly recommended and I cannot wait to visit Medellin again.
Response from VrboOwner on 6 Mar 2020
Dear Foad, thanks for the fantastic review. You were an amazing guest. We can´t wait to have you and your friends back. We are pleased you had a great experience during your stay with us. CdR team makes such an effort to bring the best service and make our guest feel at home.
Archival

10/10 Excellent

Great Location. Great Management

Had an awesome here. Everything was prepared for us when we arrived and the check in/out process was very smooth. The owner gave us a great recommendation for dinner on our last night in Medellin. Highly recommend staying at Casa Del Reloj.
Response from VrboOwner on 6 Mar 2020
Ben, thanks for your great review! You guys were awesome guests. Glad you had a great experience and hope you get back again soon!
Archival

10/10 Excellent

Amazing accommodations in Medellin!

I was part of a group of 8 that stayed in the Cascada Plus unit for a couple of nights at the end of our time in Medellin , and it was one of the highlights of our entire trip! The location in El Poblado is perfect, quiet but also steps away from amazing restaurants and bars. The home itself was gorgeously furnished and well taken care of, with complimentary daily housekeeping. The staff are very knowledgeable and speak fluent English, and even helped us by printing our boarding passes before calling a van to transport us to the airport. We all felt very fortunate to get to stay there, and definitely plan on returning.
Response from VrboOwner on 6 Mar 2020
Jaine, thank you so much for your thoughtful review. Our staff is still talking about "that wonderful group (from Minnesota)!! Can´t say enough good things about all of you--fun, polite, friendly, respectful of other guests, quiet and appreciative of this wonderful Colombian culture. We sincerely hope you all return as a group or individually. You will always be welcome at Casa del Reloj!!

About the host

Hosted by Team Casa Del Reloj

Host profile image
We are Nahir, Dore and Yolanda (and Rio, our mascot),

We're happy to host exceptional guests looking for the #1 in Luxury, location and accommodations in Medellin, Colombia. There really is no second best location.
We pride ourselves in providing exceptional service throughout your stay.
From an amazing architecturally detailed and exquisite building, to daily light house keeping service as well as suggestions for tourism or local business conferences.

Please don't hesitate to ask us any questions.

Why they chose this property

The most visually striking, comfortable, peaceful short-term rental destination in the absolute best location in El Poblado, Medellin. Pictures do not tell the whole story!

What makes this property unique

Casa Del Reloj has become a famous, local landmark with its unique iconic exterior and interior design and high quality art, custom furnishings and features. Architecturally stimulating design encompassing old world styles with modern conveniences. Most comfortable, ergonomic furniture anywhere, fastest internet, keyless door entry, just steps from best restaurants, cafes and boutiques in Medellin.

Languages:

English, French, Italian, Spanish, Portuguese
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