Condo

Gorgeous Themed Rooms with Pool and Resort 3063

Photo gallery for Gorgeous Themed Rooms with Pool and Resort 3063

Pool
Pool
Room
Living area
Exterior

Reviews

8.0 out of 10
Very good
4 bedrooms3 bathroomsSleeps 12195.1 sq m

Popular amenities

  • Private pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning
  • Outdoor barbecue

Explore the area

View map
Kissimmee, FL
  • Place, Lake Cecile
    ‪14 min walk‬
  • Place, Shingle Creek Regional Park
    ‪15 min walk‬
  • Place, Lake Buena Vista Factory Stores
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Rooms & beds

4 bedrooms (sleeps 12)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

2 Double Beds

Bedroom 4

2 Double Beds

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Bathtub · Toilet · Shower only

Spaces

Kitchen
Office
Balcony
Garden
Dining area

About this property

Gorgeous Themed Rooms with Pool and Resort 3063

Summary:

Escape to this stunning 4BR/3BA townhome at Storey Lake Resort, perfectly located near Orlando’s top attractions. Accommodating up to 12 guests, it offers a private pool, modern kitchen, spacious living areas, and themed kids' rooms. Enjoy resort amenities including a lazy river, pools, tiki bar, splash park, fitness center, and more. Professionally cleaned and sanitized for a safe, relaxing stay—ideal for unforgettable family vacations.



The Space:

If you're looking to get away, unwind, and have a lot of fun, this is your travel destination with ideal accommodation for you and your family.



Storey Lake resort is ideally located on Osceola Pkwy. and SR 535 giving it quick access to major highways such as I-4, 417, International Drive, and US 192. From there, guests have a short ride to theme parks, restaurants & bars, golf courses, museums, conservation areas, outdoor activities, shopping malls, and much more!





The resort features a state-of-the-art clubhouse in front of a lazy river, featuring a business center, kitchen, fitness center and spa. Storey Lake Resort's outdoor activities include a resort-style swimming pool with a splash park and tiki bar that offers delicious snacks and drinks, a playground for the little ones, a putting green, a volleyball court, and multiple sports courts areas along the community.





This spacious and gorgeous townhome perfectly accommodates up to 12 guests within its four bedrooms and three bathrooms.





Appointed to the highest level, guests can find an open floor plan which consists of a modern kitchen and a sitting & dining area that leads to the lanai with private pool.





On the main level there is a bedroom with KingSize bed and en-suite shared full-bath.





The upper level features the master bedroom with KingSize bed and en-suite bathroom, and two bedrooms with two FullSize beds each. Outstanding! These two bedrooms are amazingly theme-decorated for kids.



Professionally Cleaned , High Touch Surfaces Disinfected, Stocked with New TP, Paper Towel, Hand Soap and more amenities for your Arrival Use ! Bathrooms and Kitchen Surfaces Cleaned with Professional Disinfectant and all Clothes are Washed w Bleach&Soap and Dried on high temperature. Cleaning Team uses Gloves and Masks during all cleaning time.During Pre Arrival Inspection Disinfectant are used again on high touch surfaces.All to be most safe environment for Your Stay !





Featured Amenities:



✦ Screened patio w/ Private Pool

✦ Parking Spaces for 2 vehicles

✦ Free High-speed Wi-Fi Internet

✦ Smart TVs featuring cable channels and streaming access

✦ Modern central air conditioning and heating system

✦ Home security system for added peace of mind

✦ Fresh towels and linens provided

✦ Fully-equipped Kitchen & Laundry

✦ Coffee machine standard drip brewing 12-cup

✦ Resort Amenities and Gym Included

✦ Minutes from Theme Parks



Guest Access:

You’ll have full, private access to the entire Townhouse during your stay. That includes all 4 bedrooms, 3 bathrooms, a fully equipped kitchen, in-unit washer and dryer, and everything else you need to feel at home. No shared spaces, just your group.



We respect your privacy and are committed to ensuring you have a relaxing and enjoyable stay. While we won’t be on-site, we’re just a message or phone call away, and our office is available from 8am until 9pm to assist you with any questions or concerns.



We keep it easy and contactless: check-in and check-out are fully remote, so there’s no need to meet anyone or wait around. Due to the nature of our online business, a pre-check-in process is required immediately after booking. This process is completed through our Guest App, where you will e-sign a rental agreement and submit your check-in information, including a photo ID and a selfie for security purposes. Once the Verification Form is fulfilled, you will be ready to receive, two days prior arrival, the gate code, door code, and directions so you can head straight in, no front desk, no delays.



The Neighborhood:

Nestled in the heart of Kissimmee, Florida, the Neighborhood of Storey Lake Resort offers an idyllic vacation experience for families, couples, and solo travelers alike. This luxurious gated community, spanning across picturesque landscapes, has established itself as a premier destination in Central Florida for its upscale accommodations, fantastic amenities, and proximity to the region's top attractions.



A key feature of Storey Lake Resort is its elegant and spacious vacation homes and townhouses, which are thoughtfully designed with modern furnishings, well-equipped kitchens, and private pools to ensure a comfortable stay for guests. These vacation rentals range from cozy 2-bedroom units to extravagant 6-bedroom villas, catering to diverse group sizes and preferences.



The resort's outstanding amenities make it stand out from the crowd. With a state-of-the-art clubhouse as its centerpiece, guests can enjoy a sparkling resort-style pool, a lazy river, and a splash park that provide endless fun for children and adults alike. Fitness enthusiasts can take advantage of the well-equipped gym, while sports lovers can indulge in a friendly game of volleyball, basketball, or mini-golf.



Storey Lake Resort's prime location is a major selling point, as it is conveniently situated close to the region's top attractions. With easy access to major highways, guests are just minutes away from the magic of Walt Disney World, the thrilling roller coasters of Universal Studios, and the diverse marine life of SeaWorld. In addition, the resort is surrounded by an array of dining options, shopping centers, and golf courses, ensuring a perfect blend of relaxation and excitement.



Nature lovers will appreciate the beautiful conservation areas and serene lakes that surround the resort, with plenty of walking trails and picturesque spots for picnics or leisurely strolls. Fishing enthusiasts can cast their lines in the resort's own catch-and-release fishing spots, providing a tranquil way to unwind amidst Florida's lush landscapes.



In summary, the Neighborhood of Storey Lake Resort in Kissimmee, Florida, offers an exceptional vacation experience with its luxurious accommodations, top-notch amenities, and prime location near Central Florida's most popular attractions. Its serene natural surroundings, combined with the convenience of modern living, make it an ideal destination for a memorable getaway.



Getting Around:

To help you navigate the area, here are some instructions on getting around:



1. Private Vehicle:

If you have your own vehicle, Storey Lake Resort provides ample parking spaces for guests. Simply follow the signs within the resort to locate your designated parking area. Please ensure that you adhere to any parking regulations to avoid any inconvenience.



2. Resort Amenities:

Within Storey Lake Resort, you'll find various amenities such as swimming pools, fitness centers, and recreational areas. These facilities are typically within walking distance from our vacation home. Please refer to the resort map or inquire at the resort's front desk for specific locations and operating hours.



3. Local Transportation Services: if you prefer to explore the surrounding area or visit nearby attractions without driving, there are several transportation options available:

- Taxis: Local taxi services are readily available and can be hailed or called for pick-up. You can ask our staff for recommendations or contact the resort's front desk for assistance in arranging taxi services.

- Rideshare Apps: Popular rideshare apps like Uber and Lyft operate in the area, providing a convenient and affordable transportation option. Simply download the app on your smartphone, set your pickup location, and request a ride to your desired destination.

- Public Transportation: The public transportation options in the area may vary. We recommend checking with the resort's front desk or conducting a quick online search to find out about bus routes, schedules, and fares, if available.



4. Rental Cars:

If you didn't bring your own vehicle and prefer the convenience of having a car at your disposal, there are several car rental agencies located nearby. You can arrange for a rental car prior to your arrival or inquire us for assistance in finding a suitable rental service.



Please note that availability and pricing of transportation services may vary, so we advise checking with the respective service providers for the most up-to-date information.

We hope these instructions help you navigate and explore the area surrounding Storey Lake Resort. If you have any further questions or require additional assistance, our staff is always here to help.



Enjoy your stay and have a fantastic time exploring all the wonderful attractions in the area!

Add dates for prices

Amenities

Pool
Kitchen
Washing machine
Dryer
Air conditioning
Gym

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House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
🧾 Age Requirement: The primary guest making the reservation must be at least 21 years old at the time of booking. 🐾 Pet Policy: Unfortunately, we...

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Kissimmee

Located in Kissimmee, this condo is next to a golf course and on the waterfront. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Typhoon Lagoon Water Park and Walt Disney World® Resort. Check out an event or a game at ESPN Wide World of Sports Complex, and consider making time for Disney's Hollywood Studios®, a top attraction not to be missed. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with cycling nearby.
Map
Kissimmee, FL

What's nearby

  • Lake Cecile - 14 min walk - 1.2 km
  • Shingle Creek Regional Park - 15 min walk - 1.3 km
  • Lake Buena Vista Factory Stores - 3 min drive - 2.4 km
  • Congo River Golf - 3 min drive - 2.7 km
  • Capone's Dinner Show - 3 min drive - 3.1 km

Getting around

  • Kissimmee Station - 15 min drive
  • Poinciana Station - 15 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 11 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Churromania - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪First Watch - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

Frequently asked questions

Does Gorgeous Themed Rooms with Pool and Resort 3063 have a pool?

Yes, this property has a pool.

How much does it cost to stay at Gorgeous Themed Rooms with Pool and Resort 3063?

As of 18 Apr 2026, prices found for a 1-night stay for 2 adults at Gorgeous Themed Rooms with Pool and Resort 3063 on 22 May 2026 start from AU$227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gorgeous Themed Rooms with Pool and Resort 3063 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gorgeous Themed Rooms with Pool and Resort 3063?

On-site parking is available at the property.

What time is check-in at Gorgeous Themed Rooms with Pool and Resort 3063?

Check-in begins at 4:00 PM.

What time is check-out at Gorgeous Themed Rooms with Pool and Resort 3063?

Checkout is at 10:00 AM.

Where is Gorgeous Themed Rooms with Pool and Resort 3063 located?

Situated in Kissimmee, this golf condo building is 0.8 mi (1.3 km) from Shingle Creek Regional Park and 2.8 mi (4.5 km) from Old Town. Lake Cecile and Congo River Golf are also within 1 mile (2 km).

Reviews

8.0

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

9.0/10

Check-in

8.6/10

Communication

9.6/10

Location

8.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Tracey C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We had some friends birthdays and an award show to attend. Property was lovely and comfortable
Stayed 5 nights in Aug 2025
Response from VrboOwner on 28 Aug 2025
Thank you for sharing your experience! We're so glad to hear the property was a comfortable and enjoyable place for your special celebrations and events. It was a pleasure hosting you, and we hope to welcome you back again soon! – Wonder Vacation Homes
Verified

10/10 Excellent

Ashley F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place and value

We will definitely stay here again. This was a wonderfully decorated and clean townhome.
Stayed 4 nights in Mar 2025
Response from VrboOwner on 4 Apr 2025
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we cannot wait to welcome you back.
Verified

8/10 Good

Jamie K.

Liked: Check-in, communication, location, listing accuracy
It was great to stay in a quieter place with a full kitchen to cook all our own meals. The property was a bit dated and could use some updates but was good for what we needed. Pool was a bit small but the access to the resort was great.
Stayed 7 nights in Jul 2025
Response from VrboOwner on 22 July 2025
Thank you, Jamie, for your kind and honest feedback! 😊 We're glad you enjoyed the peaceful setting, the convenience of the full kitchen, and the great resort access. Your comments about the property are appreciated — we're always working to improve, and your input helps us do just that. It was a pleasure to host you, and we’d love to welcome you back anytime! 🏡💫 Wonder Vacation Homes w Bruno
Verified

8/10 Good

Phonethip P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

great place to stay

overall good except cold weather lolz
Stayed 8 nights in Jan 2025
Response from VrboOwner on 4 Feb 2025
Thank you for being our guest, we are glad to hear that the home itself was nice for you. Weather is a factor that we cannot control, I wish we had earned your 5 stars, as you actually enjoyed the home and here you are rating the home and our services and not the overall vacation. Hope to host you next time.
Verified

10/10 Excellent

Christina C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Great. Stay, place was amazing and pools are fun
Stayed 5 nights in Apr 2024
Response from VrboOwner on 1 May 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we would love to have you back.
Verified

10/10 Excellent

Lolly S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Conveniently located, spacious

The bedrooms are awesome- I’ve and big. Very comfy beds.
Stayed 3 nights in Feb 2024
Response from VrboOwner on 13 Feb 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you and we look forward in welcoming you again.
Verified

10/10 Excellent

Chantelle B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great townhouse

Loved the property.
Stayed 3 nights in Mar 2024
Response from VrboOwner on 21 Mar 2024
Thank you for choosing Wonder Vacation Homes and we anticipate your return with us soon :)
Verified

10/10 Excellent

Megan S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family of 6

We have been her once prior and fell in love with the place so we decided to come back & we still absolutely love this place. Already planning when we will be back ❤️
Stayed 7 nights in Aug 2024
Response from VrboOwner on 5 Sept 2024
Thank you for being a wonderful and returning guest, it has always been a pleasure hosting you.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Dance competition Parents

This property was a great location for us! We were close to ESPN center, Walmart, Sams, Target, Publix and restaurants! The beds were very comfortable too!!
Stayed 7 nights in Jan 2023
Response from VrboOwner on 8 Feb 2023
Hello and thank you for your stay with Wonder Vacation Homes. We are glad to hear that your stay was comfortable and the location was perfect for you. We hope we can serve you again in the near future.
Verified

10/10 Excellent

Malicia O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Birthday Stay

We brought our girls for their 16th bday! It was such a cute home! Very comfortable. Good location to Disney parks! Property Manager was very communicative!!!
Stayed 6 nights in Jul 2024
Response from VrboOwner on 23 July 2024
Thank you for choosing Wonder Vacation Homes, come stay with us again.
Verified

10/10 Excellent

Katie T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect for Disney

We had the best time staying here for our Disney vacation. It was only about a 15-20 minute drive to the parks. It was so nice to come back after long days and all have our seperate bedrooms. The kids LOVED the Mickey and Minnie bedroom which kept them in the spirit of the trip even when not at the parks. The private pool was perfect for our small kids. We will definitely stay here again next time!
Stayed 7 nights in Sep 2024
Response from VrboOwner on 17 Oct 2024
Thank you for choosing Wonder Vacation Homes, it was a pleasure hosting you!
Verified

10/10 Excellent

Marci D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good

Nice community, liked the amenities-water park and centrally located.
Stayed 4 nights in Oct 2020
Response from VrboOwner on 23 Oct 2020
Thank you for your feedback! We would love to host you again anytime :) - Wonder Vacation Homes Team
Verified

10/10 Excellent

Megan B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Mar 2024

Overall happy, the actual property of Storey Lake is much larger than I expected. It felt safe and clean.
Stayed 10 nights in Mar 2024
Response from VrboOwner on 18 Mar 2024
Thank you so much Megan for your review, we are so glad that you enjoyed your rental with Wonder Vacation Homes. We hope to host you again soon!
Verified

8/10 Good

Patti E.

Liked: Cleanliness, check-in, location

Vacation

Nice house in good location Nice private pool Had a couple of small issue but was resolved quickly Only draw back was not being able to use club house pool
Stayed 14 nights in Oct 2023
Response from VrboOwner on 30 Oct 2023
Thank you for staying at our property, it was a pleasure hosting you and we would gladly do it again.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay!

Our family of 6 had a great stay here. So much room to spread out and the community was great with the water park area. The kids enjoyed the small pool on our patio area as well! Close proximity to so much - we did 4 Disney days as well and it was close/easy to get to the parks from this townhome. We had an issue with the back patio door not locking when we arrived and the leasing company was out within an hour to fix it. Be aware they don’t provide much (you’ll need to supply tp, paper towels, ect if you’re staying more than a day). We did a Walmart pickup order for the week for food so could make meals at the house as well. Overall great stay!
Stayed 7 nights in Apr 2023
Response from VrboOwner on 14 Apr 2023
Hello Julie, Thank you for choosing this property for your family vacation. Our team enjoyed hosting you and we are glad to hear about the details you shared on your feedback. The home is in perfect neighborhood surrounded with department stores and restaurants. We are glad you enjoyed it all. Yes we only provide initial set up of amenities and suggest the guest may replenish. We hope to serve you again soon.
Verified

8/10 Good

Jessica C.

Liked: Check-in, communication, location, listing accuracy

Great location/Lots of space! Needs deep clean.

We would’ve really enjoyed to use the pool but the price of heating it ($45/day) wasn’t worth it when the community pool was heated. We do think it needs a deep cleaning/better cleaning service, we seen a lot of dirt/dust/cobwebs. Also think a fresh coat of paint everywhere because there are marks everywhere. We loved the location the most as it was very convenient and the amount of room was great for us!
Stayed 11 nights in Nov 2023
Response from VrboOwner on 27 Dec 2023
Good morning Jessica, thank you for staying at this property, the pool heater is $40 a day! The deep cleaning is done for all our properties frequently but we will review your suggestions and follow up on the paint and the cleaning as well. Thank you again for your feedback, we are glad that you found the location convenient and hope to serve you again soon.
Verified

2/10 Terrible

Christine R.

Disliked: Cleanliness, check-in, communication, location, listing accuracy

Horrible!!!!

We were unable to stay in the rental because Hurricane Milton, state of emergency, cancelled flights. Wonder vacations would not give us a refund. Very rude people.
Stayed 4 nights in Oct 2024
Response from VrboOwner on 17 Oct 2024
We are sorry that you were disappointed. Just like flights give you future credit, we only give future dates within a year to use your reservation, we are not rude, we are just following universal policies. If you need assistance, please reach out through your reservation, it would have been easier that way. As the review is watched by others and stays permanently on profile and half truth is not always true
Verified

4/10 Poor

Rena J.

Liked: Cleanliness, location
Disliked: Check-in

No pool no help from owner

I rented this property because of the pool. It was 100 degrees off and on for three days and no pool. Owner stated that pool man was coming to fix pool for three. Other than that the place was nice
Stayed 3 nights in Jul 2023
Response from VrboOwner on 17 June 2025
We’re truly sorry for the inconveniences you experienced during your stay, including the pool heater issue and any other frustrations. We appreciate your feedback and will work to improve for future guests. Thank you for staying with us. Best regards, Wonder Vacation Homes
Verified

8/10 Good

Barry H.

Liked: Location
Disliked: Communication

Our Stay at Story Lake

First off this location is great for access to all parks at Disney and is close to grocery and restaurants. The clubhouse pool system, mini golf and gym are great. Easy development to walk around. This home unfortunately had very dated carpets and they were dirty. The layout of the house was great, kitchen very functional. Yes they could have a few more utensils but I was happy they had a steamer for clams! The pool, once they finally got the heat on, was a hit as we spent the full day and night in it on Sunday. The house is very good, all beds are fine and same with the bathrooms. Whole hose carpets are my biggest grip!
Stayed 6 nights in Feb 2024
Response from VrboOwner on 5 Mar 2024
Thank you for your review and to bring this to our attention, we are going to working on this for the futures rents. We hope to host you again soon.
Verified

10/10 Excellent

Marangel S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Close to ESPN/Disney

My kids enjoyed the decorated rooms. My son who is 5 kept calling it the mickey house. We did not access any amenities on the property. We had a busy week planned but we were able to use the stove, washer and dryer with no issues. For our next stay we would request the pool heater. My kids did not swim in the pool because of our busy schedule. The biggest perk is the location of the house. My daughter was competing in ESPN and we had several days planned for Disney, so it was great that we found a location that was pretty close.
Stayed 5 nights in Mar 2023
Response from VrboOwner on 20 Mar 2023
Hello Marangel, Thank you for staying with Wonder Vacation Homes. Glad to hear about the details that you liked during your stay. Yes pool heater is a nice addition if you plan to swim and relax. We hope that your daughter enjoyed the performance as much as your son enjoyed the Mickey House. We look forward in hosting you again soon.
Verified

6/10 Okay

Joyce F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice Home

MY OVERALL STAY WAS WONDERFUL AS ALWAYS, HOWEVER THERE WERE A FEW THINGS THAT DID NOT WORK IN THE HOME. (1) NO TV SERVICE ON THE FIRST FLOOR, (2) ONLY PAID TO VIEW (JUST CHABLE) IN THE BEDROOM TO THE LEFT AS YOU GO UPSTAIRS, (I DIDNOT USE THIS SERVICE SO NO CHANNELS COULD BE WATCHED. SOMEONE TOOK THE REMOTE FOR THE TV IN THE LIVING ROOM)
Stayed 4 nights in Nov 2023
Response from VrboOwner on 7 Dec 2023
Hello Joyce, Thank you for choosing this property and for your feedback. Some owners choose basic cable, for the streaming services, the guest have options to add their own username and password to access the services. Had you informed us about the TV remote, we would have provided you with another one. I apologize about this, but we hope that you will not hold this against us and book with us next time.
Verified

4/10 Poor

Danielle B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Celebrating my grandbaby birthday

Everything was great only issue was being charged for a towel and hand towel also a comforter. Why use white linen if you know white gets dirty quicker. You reuse linen and expect one or two to not get dirty. 2 stained towels from a whole house is normal wear and tear, when you stayed there all week. The comforter being stained and not coming clean according to y'all is understandable to be charged. But you want me to buy a brand new one plus you're gonna keep that one makes no sense.
Stayed 4 nights in Jun 2024
Response from VrboOwner on 5 July 2024
Dear Danielle, Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, your stay was enjoyable. However, we apologize for any inconvenience caused regarding the linen charges. Regarding the linen policy, we use white linens because they are easier to sanitize and maintain hygiene standards for all our guests. We understand your concerns about stains, and we do assess each situation individually. We strive to balance guest comfort with sustainability practices by reusing linens where possible. However, we will review our policies to ensure they are clear and fair for all guests. Please accept our apologies for any misunderstanding regarding the comforter. We aim to provide high-quality amenities, and we regret any frustration this may have caused. Your feedback is invaluable, and we will use it to improve our services moving forward. If you have any further questions or would like to discuss this matter further, please feel free to contact us directly at [phone number/email address]. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future. Warm regards,
Verified

6/10 Okay

Verified traveller

Liked: Check-in, communication, location, listing accuracy

Mix feelings

Even though I try not to set my expectations to high there are things that just leave you with a bad taste in your mouth. The bare minimum was provided, for 11 people staying three days having just 1 change of toilet paper in each bathroom was a bit to little. I guess you need to make sure to go grocery shopping, including salt, if you want to make any cooking at this house. The real bummer was our last night, which thank God was the only night that rain. There was a roof leak that went through the house into one of the bedrooms. It was 4 am and my brother in law was awaken by the sound of dripping water and wet blankets. Took a picture and notified the company, once I took the picture there was obvious marks of previous leaks. The company thank me for letting them know and that they were going to fix it that same day. Left that same morning.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 13 June 2025
Thank you for your feedback. We appreciate you sharing your experience and want to remind that initial supplies such as toilet paper and basic kitchen items are provided as a courtesy and outlined in the rental agreement. For longer stays or larger groups, additional provisions can be arranged by guests according to their needs. We apologize for the inconvenience caused by the roof leak and are glad you reported it so it could be addressed promptly. Your comments help us improve the guest experience moving forward. — Wonder Vacation Homes
Verified

2/10 Terrible

Tracey F.

Disliked: Cleanliness, communication, listing accuracy

Orlando Trip

We booked 3 nights and check in was supposed to be 4pm we did not get a notification until 4.30pm to say property was ready. On arrival we found that the bedlinen was still wet so we had to put them in the dryer (luckily we didn't arrive late as we would have no beds to sleep in. We found cigarette ends in the drawers in the Bedroom, the glass light shade above Island in the Kitchen was half broken, the cutlery was sparce - we only had 3 forks for 9 people! There was rubbish under drawers in bedroom and we found a babys vest under mattress. The carpets need a good clean (didn't even look as if they had been hoovered), lamp in bedroom not working. This home needs a good overhaul - luckily we only were staying 3 nights and out during the day. I sent at least 3 emails to Wonder Homes with no response from them - they were sending me emails saying hope you are enjoying your stay etc on a daily basis but couldn't be bothered to respond to mine. Very disappointed with no response and the state of the house - would not recommend this home
Stayed 3 nights in Nov 2023
Response from VrboOwner on 13 Dec 2023
Thank you for taking the time to share your feedback with us regarding your stay at one of our Wonder Vacation Homes in Orlando. We sincerely appreciate the effort you've put into writing the review as it greatly helps us in improving our service. I'm truly sorry to hear about the inconveniences you experienced, starting with the delay in the property being ready for check-in. We strive to prepare our homes meticulously and timely for our guests, and I apologize that we fell short of this commitment in your case. We understand how important it is to arrive to a ready and welcoming home. Regarding the bedlinen, it was unacceptable for them to have been left wet and we are addressing this issue with our housekeeping team to ensure it does not happen again. Additionally, the presence of cigarette ends, a broken light shade, lack of adequate cutlery, and cleanliness concerns including rubbish under the drawers, an unfound baby's vest, and an unhoovered carpet do not meet our standards. Please accept our sincerest apologies for these oversights. We have scheduled a deep cleaning for the carpets and a thorough inspection of the property to rectify these issues. Also, we are reviewing our maintenance and housekeeping processes to prevent such lapses in the future. Regarding your emails, there seems to have been an unfortunate lapse in our communication process. We are usually known for our attentive and prompt guest service, and we regret that we missed your messages. Rest assured we are taking steps to ensure our response system is more efficient and responsive. Your patronage is very important to us, and we are committed to restoring your faith in Wonder Vacation Homes. We would like to have a chance to provide you with the high standard of service that we are known for and to demonstrate how valued you are as our guest. Looking ahead, we hope to have the opportunity to welcome you again, where we can showcase the necessary improvements and provide you with a stay that truly reflects the quality of our properties. Thank you once again for your review. Your feedback is essential in our ongoing efforts to improve and provide all our guests with an exceptional experience.
Verified

2/10 Terrible

Amy T.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Frustrated Property Manager on Vacation

Management Company was horrible. Rude , hung up the phone on me couple times. I left my new running shoes I got for Christmas (realized it after unpacking) I had them the morning we were packing to leave and I remembered sitting them down by couch to carry out suitcase and I forgot to go back get them. I called and they deny finding my shoes . But we left directly from the condo and drove straight home. I know they were left there. Then they Accused /Charged us for taking queen size sheet and a queen mattress cover and we didn't even have queen size beds. King and full beds is what slept on . Charged me for multiple Dirty towels.. which I was sure we were careful with the towels and used makeup wipes etc. pictures we requested of these towels we never received . And how does one prove you didn't "take" sheets etc. I got zero of my deposit back after trip. Lost a good expensive pair of shoes . This is another 600 on top of what we paid to stay here for a week. I work in commercial property management. My daughter who was with me works as a General Manager of a hotel. We know the rules. We travel a lot and I have never had these type issues . Always received my full deposit Back and normally with compliments of how well we took care of the property. I didn't get any of my deposit back .. seems no one does based on reviews . Won't book with them again and do not recommend. What started as week family vacation . Ended in a very frustrating situation
Stayed 7 nights in Dec 2024
Response from VrboOwner on 11 Jan 2025
Amy and Family was great guests, we loved to host you and wish to see you back soon Bruno w Wonder Vacation Homes

About the host

Hosted by Bruno Scarabottolo

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