6/10 Okay
Laura K.
12 Apr 2024
Liked: Cleanliness, check-in, listing accuracy
Disliked: Location
OK at best
First, this entire neighborhood is in what the locals (according to multiple delivery drivers) call a "dead zone." So if you are looking for cell service, this place isn't it. And the wifi only works downstairs (not in the master bedroom, for instance).
Second, we checked in on a Thursday afternoon. That evening, I emailed the property manager (after hours- I was headed to Disney early the next AM) that the dryer was broken and *missing a piece* and would need to be serviced the next day as it was Easter weekend. The manager emailed me back the following day that a technician would come. This was a lie. My stepdad was on property and a technician never came. I was traveling with 4 young children and this was a huge issue for me. We needed laundry access! On Saturday, I called to follow up and was told someone would come that day or the next. They did not. Finally, I called on Monday, and *only after threatening to lawyer up to get a full refund for false listing* they finally sent someone to fix the dryer.
Every corner that could possibly be cut in a home was cut in this one. I ended up purchasing my own trash can bc the one at the property was impossible to open/use. So hopefully the owners left the one I purchased there for future renters.
Additionally, the pool is about 1/2 the size of the neighboring homes on either side. My kids managed to have a lot of fun in the pool, but the picture is definitely misleading.
All in all, this place is fine but not great
Laura K.
Stayed 8 nights in Mar 2024