6/10 Okay
Terri K., Randolph, NJ
11 Sept 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
It's the little things that count
I would to have given a five star rating, but for the price we paid, I expected some of the little things to be better. Working with Ben was easy and pleasant. However, being an absentee landlord shows up in the details.
The upsides: The interior of the house is lovely. It's a spacious home giving our family plenty of room to spread out on rainy days.
The basement game room was a hit! Plenty of activities for all age groups.
A spacious yard overlooking the lake allowed lots of room for stomp rockets and firefly hunting!
The pool was the 'star of the show'! Comfortably heated with beautiful decking and plenty of seating. We spent a lot of time enjoying it.
The downsides: We did notice a smoke detector was detached from the ceiling in the living room. The interior handrails are too wide to get a good grip on, which was a a problem for older family members. Homes we previously rented addressed that issue by adding compliant handrails.
The wooden decking around the house is in sore need of repair. There are many gouges and lots of splintered wood.
When we arrived, the grass had not been mowed so there were flowering weeds attracting bees. One of the children was stung soon after we got there.
There was only one towel for each person. Upon calling Ben, he responded quickly and these issues were rectified. However, there shouldn't have been a need for a phone call. Because he doesn't personally oversee the property, these little things slip by.
Terri K.
Stayed 7 nights in Aug 2023
