8/10 Good
Melanie S.
25 Apr 2023
North Greenwich Good Stay
This property overall met our needs while staying in London. It was safe and secure and had a view of the river. Everything was as described.
Our check in was delayed as they had extra cleaning to do from the last guests. While this was appreciated, it wasn't well-communicated and resulted in us waiting outside in the cold at the arranged check in time until we texted after waiting 20 minutes and were then told to wait inside at reception.
The check in process after that was good, with a representative giving us all the information about the property.
During our stay we realised that the dryer part of the washer/dryer wasn't working, so we could wash our clothes but then we had to hang them over the drying rack near the boiler so that they could dry and this took a while for some of the thicker items of clothing. It also took up space near the entry/bathroom so we were constantly having to squeeze past. We texted and asked for extra towels due to the length of drying time required. They were brought to us later that day.
The heating also seemed to be on a timer so that after every few hours, it would revert to a set temperature, meaning we were constantly having to boost it up if we were home, and first thing in the morning as it was cool when we woke up.
Apart from these two things, the rest of the property was good. The oven and cooktop worked well, and having two bathrooms was very welcome - although the shower in the main bathroom over the bath could have been mounted higher. To shower in there you needed to be on your knees, but there was a full height shower in the bathroom attached to the bedroom where our kids slept.
In terms of location, it is a bit far out of London if you're going up there every day, which we did, but if you're on a bit of a budget as we were, it was the price we paid for not having to spend thousands more on accommodation. If you don't mind riding the train for 20+ minutes and walking 10 minutes each time it's fine. We have teenagers so not really a problem for us. If you have younger children it might be a bit of a hassle.
Overall we had no major problems and enjoyed our time here.
Melanie S.
Stayed 12 nights in Apr 2023