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4/10 Poor
Kim C.
1 Feb 2024
Not so great
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was the second time we stayed in this house. We love the house, but this time we were very disappointed by the condition of the house and the complete unavailability of the property management people. The house had not been completely cleaned, we had no pool key, and the sump pump in the basement was not working. The management was alerted to all of these problems but we did not see a single resolution to any of the problems. We were able to reset the sump pump on our own, which allowed us to use the bathrooms in the lower level. We never did receive a pool key so the amenities were very limited for us. Overall very disappointed with this stay because of the lack of help from the management.