8/10 Good
Mark S.
23 Mar 2025
Liked: Cleanliness, location, listing accuracy
Disliked: Communication
Nice place, slow communication
The appartment went well. Of course some nights there were drunk partiers making noise at 2AM, but not every night. The location was great. And everyone in Barcelona was friendly. My only issue was the management company was super slow to communicate with over the VRBO app. Almost like its not their main app. But they wouldnt tell me an alternate way to communicate that wasnt long distance phone calling. I wrote them that out flight was delayed and we needed to reschedule our arrival but even 12 hrs later when we landed, they had not responded (several normal weekday work hours into their day) At this point I still wasnt given their phone mumber despite requesting it several times. They then called me to tell me we were late for check in and one agent said I would owe a late fee. I said no way and told them I wrote them plenty early. They didnt charge me. The check in lady was very kind and met us at her next available oportunity. From that point on, it all went well. Of course no further communication was required.
Mark S.
Stayed 5 nights in Mar 2025
