8/10 Good
Michele W.
3 Apr 2024
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Great Apartment & loved the Location
Pros-
Beautiful tree-lined street in the best location w lots of restaurants. Uncrowded and quiet, but close enough to walk to all tourist sites.
Spacious apartment with a gorgeous balcony. Excellent heat. Spotless. Good wifi.
Cons—
We received poor directions for entry, which did not make clear which apartment in the building was ours. The office was closed and a recording referred us to a 24-hour number which we couldn’t readily locate in our emails. We did eventually get in, and management company staff with whom we did communicate were always responsive and thoroughly professional.
Overall, we didn’t like the app-based e-locking system. The prime renter could not invite other guests for access; it took 24 hours to ensure everyone had a “key.” My son who lacked international cell service could not unlock the door. App-based locking systems benefit the management company but not guests, who have to monitor their phones to ensure they don’t run out of batteries during day trips or risk being locked out.
I appreciate a more personal touch. Management provided a little welcome packet with two packets of sugar and creamer for morning coffee, but no maps, recommendations, trash bags, or a single condiment. Management should periodically check whether all appliances work. Toaster and hair dryer were broken.
Despite my quibbles, it is a great apartment, which I recommend and give a “4/5.”
Michele W.
Stayed 4 nights in Mar 2024
