6/10 Okay
Donald B., Ayr
9 Jan 2024
Liked: Cleanliness, check-in, communication, location
Disliked: Listing accuracy
Disappointing
Our check-in was seamless and that was good! The location of the property served us well as we frequented the Disney parks and activities along Hwy 192. Perfect location for us!
Sadly, we paid for pool heat that never worked and even after chatting with management over email, nothing changed. I expect a refund for this invoice that we had to pay up front.
The BBQ is a disaster and I would never use it to cook a meal! Spend a few hundred dollars and replace it!
The drapes in the primary bedroom fell off the wall as I opened them.
The pool filter system is leaking and there is huge amount of water between the houses.
The bar stools are ready to be tossed. As one review mentioned, they are in bad shape....they are!
The owners supplied more pans and pots, so that is good. Sparse plates and utensils for 8 people though. We managed, there's a sink to wash and a dishwasher while we are out.
The pool enclosure has one entire section of it missing a screen. Pretty hard to keep birds and bugs out with that gapping hole in the unit.
Management claims to paint the premises twice a year, but it looks like it hasn't been touched in many years.
There are no knobs to the kitchen cabinets or drawers, why?? Just makes the paint come off when users have to try and open them.
The "white" leather couches are pathetic as far as cleanliness goes. We bought some leather cleaner to make them acceptable.
In the end, it wouldn't take much to bring this up to standards. Why not do it?
Donald B.
Stayed 7 nights in Dec 2023
