4/10 Poor
Marianne P.
12 Mar 2023
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Know before you go- Not enough room to type it all
View from the suite is amazing and so beautiful. Having oceanfront view is a plus. The condo was clean There are quite a few things you should know before you go. This is not a resort at all. It is condos only. There is no front desk, no one on site at all whatsoever to help. You check in at the security gate & be prepared to have to speak Spanish or use a translating app. They don't really know much & do not give you a lot of help with anything. You will have to drive everywhere. There is not much within walking distance. This is a condo building located in a larger community. Within the community are some really nice restaurants but they are not really within walking distance. If you want to venture anywhere from the condo you need a car. The beach is not a good beach so be prepared to drive to a beach if you want to do that. There are some really nice ones that aren't too far but definitely have to drive. The pool is not properly maintained. By the end of the week the pool was green & needed to be vacuumed badly. Also there is no hottub.
-They didn't provide me with a phone # so I would have to correspond through email not very convenient.
-The cleaning crew literally cleans the place out of everything, which is totally fine but know that when you arrive you will have to go to the store for literally everything & go pretty immediately. Nothing is supplied. It kind of sucks because you know that every group that stays goes out and buys the necessity stuff (dishwasher soap, trash bags, laundry detergent, etc) & has to leave it there. They had a 4 pot coffee maker for a condo that has 4 bedrooms. We went out to Walmart & bought a 12 pot & left it there. I don't know if it remained after we left. I'm assuming they have an agreement with the cleaners which like I said is fine but they should leave some of the stuff so you don't have to immediately go out & get stuff, which comes to my next point- It should not be advertised as luxury. It's definitely not luxury especially lacking amenities. I've stayed at some luxury VRBOs this doesn't even come close. Not enough towels for everyone & the worst were the showers- be prepared to take cold showers all week. The one shower got luke warm but the rest of them were cold. The one toilet got clogged up & backed up into the shower. I emailed since that was my only way to communicate & didn't get a response. Patio door so heavy & hard to open & close & trash cabinet too, beds super squeaky and uncomfortable.
Marianne P.
Stayed 7 nights in Feb 2023
