The unit we initially rented was disgusting. Mold on the shower curtain, broken furniture, dirty rugs, dirty hand prints all over the walls and dirty bedding. The maintenance man was able to get us into a different unit that was clean and gorgeous. I gave the cleanliness and overall ratings a 3 for this reason. The initial unit should have never been left in the condition that it was. The location was perfect. The pool was beautiful. I'm not sure that I would ever stay there again because if it was the busy time of year we may not have been able to get into another unit or find something at another location. Thankfully it was not fully booked.