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8/10 Good
Holly H.
22 June 2025
It was all about the Ritz!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We actually had reservations on Cayman Brac but because of repeated flight cancellations on the part of Cayman Air, we gave up and started looking for accommodations for our family of 8 on Grand Cayman (GC). Fortunately, we made contact with the Ritz Carlton Residences through Hazel Fowmes. Hazel was very helpful and came in on her day off to accommodate us in 2 units. Both units were lovely, spacious and well appointed. The RC staff is very attentive and eager to address guest needs. I don’t think we have found this level of service anywhere in the Caribbean even at Four Seasobs, Rosewood, or Viceroy resorts. The water and beach were very nice. We appreciated the variety of water sports that were available however, the boundaries were too limited and by the end of our trip, water activities we usually llove, like sailing, did not appeal to us because of the boundaries. The jet skis were a serious disappointment. We don’t usually find them at luxury resorts they are noisy and smelly and ruin the peacefulness of the beach. All the restaurants and room service meals were excellent. We appreciated the choices and quality of ingredients . Although the RC staff did everything to make our stay enjoyable, we had some negative experiences. First, there should be security on the beach. On one occasion an older man, not a guest at the resort, approached our family and tried to take photos of our young children and other young children on the beach. We attempted to block him from doing so but this would not have happened with security. On another occasion, I walked down the beach with our young children and a local man followed our 5 year old. When I noticed him, I stopped but he stopped as well. We waited for him to leave and he did not. I had to call my son to meet us . RC security would not have helped in that situation because we were down the beach from RC. The second iproblem was predatory pricing by taxis. We were charged $94 for a 1.5 mike trip
