We arrived in this middle of a big rain storm, about 30 minutes after our check in time. we were told via text our house wasn’t ready but my young children needed to use the restroom, and it was POURING. I contacted Stan white reality and Kristina, at first was quick to reply. Said we could go on in, but cleaners were still there. We got there and the cleaners wouldn’t let us in at first, made us feel VERY awkward. After almost 30 min we finally went in, no toilet paper or paper products of any kind. The linens that we purchased with the linen package were in plastic bags and soaking wet. We didn’t have sheets for one of the king beds, they got us sheets that fit the next day. I was told by Kristina I would be refunded the linen package due to the awful check in plus soaking wet linens and no toilet paper etc. she stopped responding to me last week, days after we got home. I’ll never rent through Stan White again. OBX is our favorite place, and I’ve never had such a weird experience with renting.