We were happy with our stay, though the personal touch was missing in a couple of places- we had no dishwasher tablets, and when we rang to explain that the coffee pods which were nicely displayed beside the machine were not actually a fit for the machine, we were told hastily that buying these was the responsibility of guests. It seems a bit weird that they were all nicely on display but then not useable. Apart from this lack of the personal, we were stoked with the house- it was lovely overall.