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2/10 Terrible
Howard R.
21 Jan 2024
There's more to a rental house than the space
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This was our second summer renting at 803 Commercial. It's a lovely home and a beautiful location, but when my wife broke her foot in three places the first hour there due to a rubber covering on the front steps that for some reason overhung the edge of the step and bent forward causing her to slip off the edge and fall forward, no one from the realtor's office, nor the owner had the courtesy to call us over the next week to see how she was doing, even though I promptly reported the incident to the realtor. Yes, my wife was incapacitated and in pain for quite some time and a lawyer retained, but things like that happen and it's not what upset me the most. What I found very disappointing was the total indifference and lack of compassion from both the realtor and owner, who never reached out, not once to see how my wife was doing.