I have never left a bad review on a rental property, and we rent a lot on the coast, until now.Firstly we texted the host to see if we could possibly get in two hours early, she said ahe would have to call the cleaners to see if it was ready and it would cost an extra 50 dollars, another first for us, we declined. So we get there at four, the house is a mess and it stinks, the beds were stripped, food on the table, floor, garbage in the bathroom cans. We called and they asked us to go out to dinner on them, so we did, then get a text telling us we would have to stay out for three hours, no way does a family of seven take three hours to eat, we came back in two hours, the house keepers were still there, and they did an awesome job of cleaning with what time they had. We did enjoy the rest of our stay, not complaining about the rest of the faults found in the home, until we started stripping the beds and pillows, as im taking the cover off my sons pillow there was mold on the pillow itself! I did get an I'm sorry for that and we will look into it. We will not be staying here again.