2/10 Terrible
Jeffrey M.
8 May 2025
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Worst Birthday Ever
In the summer this property may be nice, but we didn't rent in the summer. I have rented intermittently from Vrbo over a decade and have had consistent positive experiences, giving overall ratings of 5 on all previous stays.1.The parking area assigned was too icy to enter and exit and the part of the driveway that went down to the house was unplowed and at an extreme angle of height so we had to park on the driveway. This required walking down 150 feet of a snowy and icy hill that led to my kids slipping and falling at times. 2. The porch and step were covered in three inches of ice and the plastic shovel was not sufficiently strong to break the ice. The porch, rather than the deck, is the accessway to the whirlpool, sauna and games room. The entry was unsafe.3. Large icicles were above the entrance but these could be knocked down with the shovel. While unsafe this was solvable.4. When I turned on the gas at the tank for the barbecue, a hissing sound could be heard and smell of gas suggesting leakage. I tightened the connection which did not alter the situation. I switched tanks as per the owner's suggestion and tried again which did not alter the situation. I've used barbecues for over 40 years and not had such an experience. Not safe.5. We arrived on my son's birthday and he called it the worst birthday ever. Given the numerous hazards we stayed one night only. Never had such experience previously at Vrbo. Pictures show parking area, hill and porch.
Jeffrey M.
Stayed 4 nights in Mar 2025
