2/10 Terrible
Brittany S.
1 Apr 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Ants & Gnats
This house was cute online but let me tell you, when we arrived, it was a mess. Grand welcome is putting this place to shame. We had mold on window sides, trash cans were full of trash, we had a problem with gnats the whole time and they was getting into refrigerator. There is no privacy here at this property with the pool. The neighbors are right beside you and they can see. The pool smelled like there was no chlorine in it. Manager was fine until the third day when grand welcome and manger would ignore the requests we placed and wouldn’t call us back. They said that we could leave the property if we was dissatisfied. The light switches barely work in the house, as well as, grand welcome wants you to start the dishwasher, wash your towels and take out your trash for housekeeping so they don’t have to do much. I am on vacation and shouldn’t have to do these things. This responsibility is housekeeping. I wouldn’t stay at this place again or book with grand welcome. Horrible experience and it didn’t make vacation easier with them. Also, the second bedroom, the bed moves with you and all the beds are hard as a rock. Upon leaving, there was still ants and gnats. I wouldn’t even give this place 1 stars. It would be zero.
Brittany S.
Stayed 6 nights in Mar 2023