This review comes from a trusted partner site and has not been verified.
2/10 Terrible
LB
2 Mar 2024
Big House, Great Location, Poorly Maintained, Gross Hot Tub, Poor Communication
Positives: • Excellent location.• Huge living/dining room made it ideal for our 6 adults skiing in summit county.Negatives: • This house has been abused and neglected. • Ice buildup on the sidewalk, stairs, and back porch almost broke a few legs.• Lots of dings/holes in the walls, scratches on the doors.• Carpet loose on stairs.• Random crap in the drawers and on shelves.• Knobs broken off cabinets or missing.• Window screens bent, latches broken.• Window curtains broken, or falling off.• The hot tub water was green, and the inside had mold growing on it. • The exterior of the hot tub is falling apart (looks like someone tried to repair it - poorly)• Overall the interior is tired and dated. (Carpet in the master bathroom? Gross).Communication:• The house is managed by a large company (Evolve) that refuses to use VRBO's communication channels, and tries to get you sign up for an Evolve account. (No thank you). • Information about the house came from third-party email that all went to spam.• We use VRBO for the trust and safety - by forcing us to use a third-party system or email, all record and accountability is lost making us wonder why we bother using VRBO.Bottom Line:• This stay was the biggest disappointment in our traveling life - and we've used VRBO extensively with friends and family, as well as other house-share companies.• If the house was maintained appropriately, it might be worth the premium rate this house-farm business is charging — but it's not.
LB
Stayed 4 nights in Feb 2024
