2 Mi to Main St: Newton Guest House

From the owner: "Marisa, you were a wonderful guest! You were very respectful of the house rules and left the place in great condition. We would be more than happy to welcome you back again in the future. I highly recommend you to other hosts without any hesitation."

From the owner: "It was an absolute pleasure hosting you at our guest house. From the moment you arrived, it was clear that you were a fantastic guest. You were incredibly clean and neat, taking great care of our space as if it were your own. We would be more than happy to welcome you back as our guest in the future."

Hi Barbara, thanks for your review! We're glad you enjoyed your stay at this house. If there is anything we can do to provide a 5-star experience, please don't hesitate to reach out!

From the owner: ''It was an absolute pleasure hosting Rebekah and her guests. Communication was excellent, and they took great care of the property during their stay. Rebekah is a wonderful guest, and I would be more than happy to welcome her back anytime. I highly recommend her to other hosts without hesitation. Thank you, Rebekah, for being a fantastic guest!''

From the owner: Stacy, David, and family: you couldn’t have been more perfect guests! Everyone was so incredibly polite, clean, and friendly. We loved having your dog Duchess stay as well. Our pup also really missed her when you guys left! We would gladly welcome all of you back if you happen to be in the area in the future. We are so glad you enjoyed every bit of your stay! -Samir & Braden

Shared from the owner:"We regret to hear about your experience during your recent stay at our property. We strive to provide a comfortable and pleasant environment for all our guests, including those with pets. It is surprising to hear that you found a "doggish smell" during rainy weather despite our rigorous cleaning protocols and professional yard maintenance to ensure a fresh and inviting atmosphere.While we understand that personal preferences vary, we would like to clarify that our property is indeed pet-friendly, as clearly stated in our listing. It is worth noting that only a small percentage of our guests choose to bring pets during their stays, and we take great care to maintain high cleanliness standards to accommodate all guests, regardless of their furry companions.We appreciate your feedback and would like to recommend considering one of our Downtown Des Moines locations for your future visits, where you can enjoy a different setting surrounded by shopping stores and restaurants. Additionally, our property is pet-friendly, as indicated in our listing. We apologize if this was unexpected. To find accommodations that do not allow pets, we recommend using search filters to select properties that explicitly prohibit animals.Thank you for choosing to stay with us, and we hope that you will consider giving us another opportunity to exceed your expectations in the future."

Hi Elizabeth, we appreciate you taking the time to share your feedback. We're truly sorry to hear that the beds did not meet your expectations and that this impacted your stay. All mattresses and furnishings in the home are only eighteen months old, and we take pride in maintaining a comfortable, well-kept space. In light of your comments, we will review the current mattress setup to see if any adjustments can be made. Your input helps us continue to enhance the guest experience. We hope to have the opportunity to welcome you back in the future.

From the owner: Hi Dennis, I am sorry for your experience. As one of the owners, I will frequently stay in this property all weekend long for class when there are no bookings. I have stayed in there for two full class weekends since your stay and have never once heard a banging noise from the heater.However, the city did hang two large plywood boards on the tennis court fence, which directly face the property. I have noticed that when people hit tennis balls off the boards, it will reverberate off the east wall of the property. That does make some significant banging noises similar to what you described.Again, I do apologize for the noise nuisance that this created. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.