Located in Batam, Palam Mansion at One Residence Apartment is in the city centre and by the sea. Batam Centre and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Grand Batam Mall.
Along with an outdoor pool, this apartment building has a restaurant and a fitness centre. Additionally, a coffee shop/cafe, self parking and a garden are on-site. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences, such as a sitting area and an electric kettle, and other amenities include room service and premium bedding. Housekeeping is available on request.
Palam Mansion at One Residence Apartment offers 10 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and toothbrushes and toothpaste.
Guests can surf the web using complimentary wireless Internet access. 25-inch Smart televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the apartment include an outdoor pool and a fitness centre.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Proses Check in dilakukan di Lobi Apartemen]
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: IDR 300000 per stay
A damage deposit of IDR 300000 will be collected before check-in.
Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
Covered self-parking fee: IDR 60000 per day (in/out privileges)
Cleaning/housekeeping/linen fee: IDR 100000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 102041028
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Frequently asked questions
Does Palam Mansion at One Residence Apartment have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.
How much does it cost to stay at Palam Mansion at One Residence Apartment?
As of 6 July 2026, prices found for a 1-night stay for 2 adults at Palam Mansion at One Residence Apartment on 24 July 2026 start from AU$71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palam Mansion at One Residence Apartment pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palam Mansion at One Residence Apartment?
Self-parking is available for IDR 60000 per day.
What time is check-in at Palam Mansion at One Residence Apartment?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM.
What time is check-out at Palam Mansion at One Residence Apartment?
Checkout is at 11:30 AM.
Where is Palam Mansion at One Residence Apartment located?
Located in the heart of Batam, this apartment building is steps away from Batam Centre and Batam Centre Ferry Terminal. Batam Center Shopping Area and Museum Batam Raja Ali Haji are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Palam Mansion at One Residence Apartment Reviews
Reviews
7.2
Good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very close to the ferry centre and good security
WEI
Stayed 2 nights in Oct 2024
Verified
8/10 Good
Verified traveller
12 Aug 2024
Liked: Cleanliness, room comfort, communication
Very nice and cosy service apartment. Good for short business trip.
Verified traveller
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Sau Jun
17 June 2024
Liked: Cleanliness, property conditions & facilities, communication
Very good location! Highly recommended.
Sau Jun
Stayed 2 nights in Jun 2024
Verified
8/10 Good
Keith
13 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Happy with my stay. The Seaview is great. The staff are very friendly and helpful. Overall good.
Keith
Stayed 2 nights in Nov 2024
Verified
8/10 Good
Izuan Hon
3 July 2025
Liked: Cleanliness, room comfort, communication
Perfect location but small room for 5 pax.
House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal.
Izuan Hon
Stayed 1 night in Jun 2025
Verified
4/10 Poor
Kim
22 June 2025
Disliked: Communication
Ingen skilt/navn eller anvisning til hotellet ved ankomst
Innsjekking kunne ikke gjøres i skranke, kun igjennom whatsapp (ikke informert om på forhånd)
Utsjekkinh heller ikke via skranke.
Ingen frokost. Ingen badehånkle til å låne ved soling /bading ved basseng.
Kim
Stayed 1 night in Jun 2025
Verified
6/10 Okay
K
1 Dec 2024
Disliked: Cleanliness
K
Stayed 1 night in Nov 2024
Verified
2/10 Terrible
April
1 Dec 2024
Disliked: Cleanliness, room comfort, communication
April
Stayed 1 night in Nov 2024
Verified
10/10 Excellent
Ali Asgar
6 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication