Capitalia Palacio Polanco

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Photo gallery for Capitalia Palacio Polanco

A modern building entrance with a marble floor, a reception desk, and a staircase leading to an upper level.
A modern building with a prominent sign reading 'Palacio de Hierro' and a rooftop terrace with a red roof.
A rooftop terrace with a hammock, outdoor seating, and potted plants.
A modern kitchen with a built-in refrigerator, a coffee maker, and a kettle on the counter.
A modern living room with a grey sofa, a small table with a coffee machine, and a large window with a view of trees and buildings.

Reviews

8.8 out of 10
Excellent

Highlights

  • Espresso maker
    A rare find - enjoy barista-quality espresso at your rental.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Antara Polanco

Popular amenities

  • Balcony or patio
  • Spa services on site
  • Free cots/infant beds
  • Free Wi-Fi in public areas
  • Air-conditioning
  • Kitchen
The current price is AU$260
includes taxes & fees
10 Jan - 11 Jan 2027

Explore the area

View map
1410 Av. Homero Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Antara Polanco
    ‪3 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪5 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Choose your unit

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

A balcony with a grey sofa, a small table with a bowl, and a railing. A modern building with balconies is visible in the background.

Deluxe Apartment, 2 Bedrooms, Balcony

  • City view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A neatly made bed with white linens, a wooden headboard, and bedside tables with lamps. There are three framed pictures on the wall above the bed.

Deluxe Apartment, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Comfort Apartment, Balcony, Ground Floor

A modern living room with a flat-screen TV, a grey sofa, a wooden coffee table, and a kitchen area in the background.

Comfort Apartment, Balcony, Ground Floor

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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Frequently asked questions

Is Capitalia Palacio Polanco pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Capitalia Palacio Polanco?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Capitalia Palacio Polanco on 10 Jan 2027 start from AU$260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Capitalia Palacio Polanco?

This property doesn't offer parking.

What time is check-in at Capitalia Palacio Polanco?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Capitalia Palacio Polanco?

Checkout is at 11:00 AM.

Where is Capitalia Palacio Polanco located?

Located in Polanco, this luxury aparthotel is within a 10-minute walk of Avenida Presidente Masaryk and Antara Polanco. Paseo de la Reforma and Chapultepec Park are also within 1 mile (2 km). Polanco Station is 17 minutes by foot and San Joaquin Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Capitalia Palacio Polanco Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 51 out of 89 reviews
Rating 8 - Good. 23 out of 89 reviews
Rating 6 - Okay. 11 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Check-in

8.8/10

Communication

9.2/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Clean Rooms, friendly staff and great location !
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
I love the location. The place was clean and cozy. The staff super helpful and nice! Definitely recommend it
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This is a great option in the most luxurious part of Mexico City. The apartments are clean, very modern and the staff are very nice and friendly. There’s two shopping centers nearby great coffee shops and everything is within walking distance.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location, perfect for family, very safe 24 hr security guard.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My second time stay in there just was amazing always i will consider to stay there again next visit
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Great value.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Perfect place
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Place was very safe, clean, staff was very nice. Area was walkable. Street noise can be a little loud at night though
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Good job... very nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Emergency stay. Great value. Noisy during the night.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in
Great location close to shopping, restaurants etc . The apartment is on the smaller side Hot water was temperamental. Fixtures were loose in the small main bath and the light is not over the mirror so was hard to shave. It was good for a few days but I would not have an extended stay. If your a light sleeper keep in mind the bedrooms are street side and super noisy with traffic starting at around 5:30am.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the location! Also loved how comfortable was for us as a couple, liked an apartament where I can live in
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication
Bed sheet was dirty.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness, amenities
The location! Close to shopping malls, groceries, pharmacies
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good stay. Good location. Would had wanted house keeping to check in to see if we had clean towels & TP, had to go to front desk and request.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this hotel. It was small, but had everything we needed. The only bad park was lack of parking. There was a parking lot nearby, but not on campus.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Friends trip

The place is great, very clean, modern and accessible. There was no daily cleaning, we were fine, just something to keep in mind. A lot of noise from the street but not sure giving the location it could be any different. I could keep use it from now on. Great coffee next door too!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The property was small - rooms were small, we could hear the outdoor street every night so it was noisy - the windows were not equipped for the area. The bathrooms were unusually small and uncomfortable to get into and out - (5,7 - 156lbs) and still felt uncomfortable. Would probably not reserve again unless I had to.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
Muy complicado hacer el check in en línea, luego una de las chapas eléctricas no funcionaba y tardaron horrible en solucionarlo, los correo y mensajes que mandan los mandan en formato HTML y es muy complicado abrirlos
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Podria decir que me encanta el lugar la zona la limpieza y comodo,solo por un detalle muy importante el chekin .que al llegar ala propiedad no podia ingresar por motivo del codigo por lo demaas el personal Nocturno excelente resolvio y por la mañana la Sra de la Limpieza nos dejo dormir un poco mas por la desvelada Gracias.espero volver y sea diferente.y darles 5*****
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación me gustó, esta linda, muy bien ubicada, pero se escucha mucho el ruido de afuera. Ya q hice check out, pedí mi factura timbrada y nunca se tomaron la molestia ni de contestar mi mensaje, mucho menos hacerme mi factura. Ya me había ido, así ya no les importó.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Hola. Gracias por todo. Queremos felicitarlos porque la habitación es muy buena. en cuanto a comodidades, distribución y servicios. Solo avisarles que la luz de la cocina no funciona correctamente y el departamento tiene mal olor (quizá por estar en el sótano). Entonces requiere ventilación constante. Que la tiene. Pero cuando uno sale en el día, y regresa, se siente este olor al regresar al departamento. Saludos y gracias por todo. Ubicación excelente y un muy bonito departamento en excelente zona.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Check-in, communication
Al llegar no nos habían enviado formulario de Check-in y pues no teníamos clave de acceso y en lobby no nos daban acceso tuvimos que hacer varias llamadas hasta que nos pasaron la contraseña de la puerta, al entrar todo muy limpio muy bien pero nos dejaron solo 2 rollos de papel para 3 noches y 4 días para 5 personas tuvimos que comprar nosotros mas papel y 1 día antes de la salida en la mañana a las 8 am aprox, nos abrieron la puerta se disculpo la señora que entro que porque a ella le dijeron que ya habíamos salido siendo que nos quedaba 1 noche más entendemos que puede suceder errores pero debieron tocar primero antes de entrar
Stayed 3 nights in Jun 2026