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Rakuten STAY TERRACE Hakone Kowakudani

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

A hot spring area with stone and wooden steps leading into the water, surrounded by bamboo and greenery.
A modern bathroom with a bathtub, shower, and a window with blinds.
A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.
A multi-story hotel with balconies and outdoor seating areas.
A hot tub with a wooden deck and a view of a bamboo fence and mountains.

Reviews

9.6 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Hakone Open Air Museum

Popular amenities

  • Self-parking included
  • Washer/dryer
  • Air-conditioning
  • Free Wi-Fi
  • Onsen
  • Refrigerator
The current price is AU$369
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Hakone Kowakien Yunessun
    ‪16 min walk‬

Choose your unit

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

A modern living room with a large flat-screen TV, comfortable seating, and a view of the outdoors.

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • Mountain view
  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 4 Queen Beds and 2 Large Single Beds
  • Free Wi-Fi

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, a flat-screen TV, and a kitchen area with a large window.

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a wooden coffee table, and a TV mounted on the wall.

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Stayable Showroom, No pets allowed, Non Smoking

A modern dining area with a wooden table and six chairs, a sofa, and a TV in the background.

Stayable Showroom, No pets allowed, Non Smoking

  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

A modern living room with a sofa, a coffee table, and a projection screen displaying a landscape.

[D] 2 Queen Beds + Japanese Futon Area / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

A modern living room with a large wall-mounted TV displaying a forest scene, a brown sofa with cushions, and a small round table.

[D] 2 Queen Beds + Japanese Futon Area(Dog Friendly) / Max. 6 people, Non Smoking

  • Mountain view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

Room

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • Mountain view
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for [E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

A modern hotel room with a wooden accent wall, a large flat-screen TV, a wooden dining table, a sofa, and a bench.

[E] 2 Queen Beds + Japanese Futon Area/ Max. 5 people, No pets allowed, Non Smoking

  • Mountain view
  • 66 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

A modern room with a wooden table and chairs, a glass wall offering a view of a mountainous landscape.

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

A modern living room with a sofa, ottoman, and a round wooden table. A television mounted on the wall displays a nature scene.

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for [G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

View from room

[G] 2 King beds / Max. 4 people, No Pets allowed, Non Smoking

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for 【A】Suite (Dog-Friendly) / With Open-Air Bath

Room

【A】Suite (Dog-Friendly) / With Open-Air Bath

  • Sleeps 10
  • 4 Queen Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for 【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

Room

【B】Suite (2 Queen Beds + 1 King Bed／ No-pets Allowed)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for 【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

Room

【C】2 Queen Beds + 1 King Bed（No-pets Allowed）

  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

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Similar properties

Interior
Rakuten STAY TERRACE Hakone Kowakudani F 2 double beds / Ashigarashimo-gun Kanagawa
Kowakudani
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
10.0 out of 10, Exceptional, 1 review
The price is AU$622
includes taxes & fees
4 Jan - 5 Jan 2027
Rakuten STAY TERRACE Hakone Kowakudani F 2 double beds / Ashigarashimo-gun Kanagawa

About this property

Rakuten STAY TERRACE Hakone Kowakudani

This smoke-free apartment building features free self-parking, free Wi-Fi in public areas and a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a washer/dryer. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a stovetop and premium bedding.
Rakuten STAY TERRACE Hakone Kowakudani offers 23 accommodations with washers/dryers and complimentary bottles of water. Beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided.

Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include rice cookers and a hairdryer.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Property # 109393638
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on 16 Aug 2026 start from AU$369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?

Self-parking is free at this property.

What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Checkout is at 10:00 AM.

Where is Rakuten STAY TERRACE Hakone Kowakudani located?

Located in Kowakudani, this apartment building is within 1 mile (2 km) of Chisuji Falls, Hakone Kowakien Yunessun and Hakone Open Air Museum. Hakone Hot Springs is 3 mi (4.8 km) away. Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 152 out of 184 reviews
Rating 8 - Good. 21 out of 184 reviews
Rating 6 - Okay. 9 out of 184 reviews
Rating 4 - Poor. 0 out of 184 reviews
Rating 2 - Terrible. 2 out of 184 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Check-in

8.6/10

Communication

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Siri

Liked: Cleanliness, check-in, communication, listing accuracy
We really enjoyed our stay here! The hotel is super nice, clean, and comfortable. The location was perfect and made it easy to get around. We’d definitely stay here again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lou Jean

Liked: Cleanliness, check-in, communication, listing accuracy
Clean spacious room. In-room onsen + sauna is great! A bit on the expensive side but it was worth it.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, check-in, communication, listing accuracy
Loved the room, great for families and kitchen well equipped. The onsen and sauna were a great addition to the stay. Would recommend that you bring food supplies as only one place near the station to get food.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, check-in, listing accuracy
Safe, clean, awesome
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, check-in, communication, listing accuracy
Although needing a train to access this place massively exceeded our expectations. The apartment was enormous with the luxury of a private semi outdoor thermal bath & a sauna. For a family of 5 this was absolutely perfect, very glad we chose here & not the other older hotels in the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, communication
We like this hotel as it is cozy and spacious. The hotspring at room is fab!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this property! Perfect place for a stay-in get-away. Very relaxing and the onsen was AMAZING!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Brianna

Liked: Amenities, property conditions & facilities, communication
Easy and spacious, great for groups.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, check-in, listing accuracy
Our first stay in a Rakuten property and it won’t be our last. Loved the room, which was more an apartment really. Every thing we would or could need was provided though I wasn’t expecting a telescope to see the stars! Check in was digital and very easy. Welcome pack was unexpected and very good - especially the red wine. Loved the private onsen and balcony foot spa. There was also a sauna but we didn’t use that. 10/10.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was excellent. Amazing facilities, clean and modern.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, check-in, communication, listing accuracy
Wow - this place was amazing. I felt so spoiled coming back at the end of each day and soaking in the foot bath or onsen tub in our beautiful apartment. The kitchen and bathroom are also fantastic. There are not many restaurants near by, but we didn't mind bringing food with us to cook. There is also a 7-11 for supplies a 15-minute walk up the hill. We could easily catch the bus or train from here for our daily adventures. Our kids liked the foot bath and big projector screen for watching shows in the evening.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

It was good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, check-in, communication, listing accuracy
Awesome room, loved onsen tub and foot bath. A little dangerous to walk to train station as road didn’t have a sidewalk for the majority of the walk.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was great, room was spacious for a family of 4 and the hot spring , foot bath on balcony and hot room was great!!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, communication
Amazing place. Just book it.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Modern hotel, thoughtful amenities. Loved it
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Saif Ali

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel, private onsen was amazing. Accessible to bus and train
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Yenmi

Liked: Cleanliness, property conditions & facilities
It's a very good hotel, we all had very time, and enjoy the facilities in the unit . Very clean and spacious.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Colton

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very peaceful stay, sad that a lot of the restaurants around the place closes for the day near the time of check in.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ange

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
What a treat it was to stay in this accommodation near the end of our trip through Japan. It was a great place to relax and made accessing Hakone's attractions very easy. Wish we could have stayed for more nights! We were disappointed that more coffee pods were not provided by the host for the advertised in-room coffee maker (rare in Japan) - only three for our multiple night stay with two adults. Trekking up and down from the 7-eleven with to-go cups wasn't ideal. That said, the room amenities and complimentary snacks/beverages were appreciated.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Arun

Liked: Cleanliness, room comfort, communication
Great property. Location is a 6-7 mins walk from the station. Can be a little inconv with luggage. Overall was superb. Will surely come back and stay here.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Anisha

Liked: Cleanliness, check-in, listing accuracy
They do not have an onsite staff. This is not very clear at the time of booking. Not having an onsite staff means you cannot leave your bags at the hotel. So if you plan to drop your bags or have them delivered to the hotel, do not book with this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Stayed 2 nights in May 2025