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Aparthotel

Platinum Aparthotel

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Photo gallery for Platinum Aparthotel

Room
Exterior
Bathroom
Private kitchen
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$128
includes taxes & fees
21 May - 22 May

Explore the area

View map
Rakowicka 19 Street, Kraków, 31-510
  • Place, Galeria Krakówska
    ‪5 min walk‬
  • Place, Royal Road
    ‪5 min walk‬
  • Place, Main Market Square
    ‪16 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪37 min drive‬

Choose your unit

View all photos for Economy Double or Twin Room, Ensuite, Courtyard View

Room

Economy Double or Twin Room, Ensuite, Courtyard View

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

Living room

Deluxe Apartment, 1 Queen Bed with Sofa bed, Refrigerator & Microwave

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

Room

Deluxe Studio, 1 Bedroom, Non Smoking, Kitchenette

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

Room

Premium Suite, 1 Queen Bed with Sofa bed, Balcony, Corner

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Room

Junior Suite, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Suite, 1 King Bed with Sofa bed

Private kitchen

Exclusive Suite, 1 King Bed with Sofa bed

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Platinum Aparthotel

2 restaurants, an attached winery and 2 coffee shops/cafes are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and laundry facilities. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include room service and a rainfall shower.
Platinum Aparthotel offers 15 air-conditioned accommodations with designer toiletries and a hairdryer. This individually decorated and furnished accommodation includes dining tables. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Kraków aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: PLN 40

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of PLN 35 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PLN 100.0 per day.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 35 to 65 per person
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: PLN 60 per day
  • Nearby parking fee: PLN 60 per day (328 ft away; open 5:00 AM to 9:00 PM)
  • Pet fee: PLN 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 40 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 11880627
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Platinum Aparthotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of PLN 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Platinum Aparthotel?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Platinum Aparthotel on 21 May 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Platinum Aparthotel?

Self-parking is available for PLN 60 per day.

What time is check-in at Platinum Aparthotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Platinum Aparthotel?

Checkout is at 11 AM. Late checkout is available for PLN 40 (subject to availability).

Does Platinum Aparthotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Platinum Aparthotel located?

Located in Kraków City Centre, this aparthotel is within 1 mi (2 km) of Economic University of Kraków and Main Market Square. Kraków Opera and Royal Road are also within 10 minutes. Kraków Główny Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Platinum Aparthotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 75 out of 162 reviews
Rating 8 - Good. 55 out of 162 reviews
Rating 6 - Okay. 24 out of 162 reviews
Rating 4 - Poor. 6 out of 162 reviews
Rating 2 - Terrible. 2 out of 162 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Check-in

8.8/10

Communication

9.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Marcin

Liked: Cleanliness, room comfort, communication
good location and great communication with hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ashleigh

Liked: Amenities
Great location, clean with plenty room
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful - clean, cute, modern
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent and convenient location near the train station, galleria and Old Town ! Very nice variety of dining options. Thanks for the great hospitality!
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Oleksandr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Shinta

Liked: Cleanliness, room comfort, communication
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station. The lady who contacted us and gave us the check in instructions was very helpful. Gave Clear Check In instructions
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 4 nights in May 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for 1-2 nights. Close to the train and bus stations, easy check in, clear instructions, good communication,plenty of shops,cafes etc. around. My room wasn't very spacious but well equipped.
Stayed 1 night in May 2024
Verified

8/10 Good

Julie Anne

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean, spacious and warm. The bed was super comfortable. Perfect location with a 15 min walk into the old town and ten mins away from a supermarket. Tram stops nearby, though Krakow is very walkable so we never used transport. Property manager really helpful and allowed us to store our luggage due to having an evening flight on our last day. Definitely recommend.
Verified

4/10 Poor

Robert

Disliked: Property conditions & facilities, communication
Checkin was disaster. Nobody at front desk
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, room comfort, communication

Best place near the train station

The apartment was much bigger and better than I expected. Pictures somehow don't mirror how big the property is. Full size refrigerator and oven, a lot of utensils, washing machine and even capsules for it - I found everything.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was fine
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Candace

Liked: Cleanliness, property conditions & facilities
The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed to be "virtual" check in etc but I realized the morning of my reservation that I had no info about how to get into the building. I was able to call a phone number and after a few tries got in. I would book this hotel again but direct with the hotel. The communication needs are such that you need to have a direct connection on check in details. Finally, EXP lists laundry as an amenity but that is not the case. Others do not list laundry, so Exp needs to remove this amenity from the list.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Leonid

Liked: Cleanliness, amenities, property conditions & facilities, communication
Long flight of stairs to get to 3rd floor with heavy lagage.No elevetor
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

SUNG HUN

Liked: Cleanliness, room comfort, communication
좋았습니다. 단 비대면 체크이기에 반드시 데이터 준비가 되어야 할 것 같습니다
현관입구
동네 모습
Stayed 1 night in Jan 2026
Verified

8/10 Good

Halyna

Liked: Cleanliness, amenities, property conditions & facilities
Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Martin

Liked: Cleanliness

Ruhig, Bahhofsnähe

Nähe Hauptbahnhof, relativ ruhig. Zutritt zu den Räumen ist nervig. Zwei gleichartige Schlüssel und sehr, sehr knapp eigestellte Leuchtdauer machen den Zutritt zu einem Abenteuer. TV für mich nicht nutzbar, da ich ohne Bedienungsanleitung kein Programm einstellen konnte. Bitte einen der beiden Schlüssel mit einem Überzug oder mit Nagellack markieren. Lichtschaltung auf eine Minute verlängern (absurde Vorstellung, man könnte durch die extrem kurze Leuchtdauer den Gewinn erhöhen!)
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Unni

Liked: Cleanliness, amenities
We had a large ( 55 sqm) apartment with a separate bedroom, kitchen and balcony. Very clean and modern, but in a nice old building <3
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Peter

Disliked: Cleanliness, room comfort
Ik hoop door mijn negatieve beoordeling dat ik jullie aandacht heb. Wij zijn helemaal niet geweest. Dat kon uberhaubt niet. We proberen al weken een datum in september te prikken via mijn dochter romysillessen@hotmail.com Neem svp nu eindelijk eens contact op met mijn dochter.
Stayed 4 nights in Mar 2020
Verified

6/10 Okay

SEUNGk

Liked: Cleanliness
역에서 가깝지만 역 뒤편에 있어 찾기가 쉽지 않았으며 Economy는 너무 너무 작아 많이 불편합니다
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas in Krakow.

Easy check in during the busy holidays. Also great customer service by the desk staff. I had to make some short trips around the city after my checkout and they allowed me to leave my luggage while I did. Extremely helpful!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and we were made to feel welcome from the moment we arrived. On the down side there wasn’t a lift and it was very tiring walking up to the third floor after sightseeing around Kraków.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aparthotel muy recomendable

Muy bien ubicado (a 300 metros de la estación de autobuses y a walking distance de las principales atracciones de la ciudad). La unidad era muy cómoda, prolija, moderna y con todos los elementos y enseres que se pueden necesitar en una corta estadía. El baño muy moderno y amplio. Personal amable. Un aspecto no tan favorable fue que el apartamento asignado se encontraba en el tercer piso, al que solo se accede por escalera y no resulta conveniente para personas de edad.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snudd på perfekt

Ett fantastiskt boende med alla faciliteter som hör en lägenhet till. Utmärkt kök, rent och snyggt dessutom möjlighet att tvätta Nära till stationen Krakow-Glowny och stort varuhus, dessutom gångavstånd till gamla stan.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento era muy cómodo, con utensilios necesarios. El personal bastante agradable.
Stayed 3 nights in Aug 2019