Ocean Stays by Smart Welcomes

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Photo gallery for Ocean Stays by Smart Welcomes

A hotel room with a large bed, a sofa, a mirror, and a view of the city.
A multi-story building with a blue and white facade, featuring a storefront with a sign reading "Jewel's".
A compact kitchen with a microwave, sink, and coffee maker. A bed with a blue blanket and a nightstand with a lamp are visible in the adjacent room.
A staircase with white balusters and a dark handrail, leading to a landing with a closed door.
A compact kitchenette with a microwave, sink, and a small refrigerator.

Reviews

6.8 out of 10

Highlights

  • Discover nearby landmarks
    Walk to University of Plymouth

Popular amenities

  • Free Wi-Fi
  • Kitchen
  • Non-smoking
The current price is AU$129
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
218 Citadel Road, Plymouth, England, PL1 3BB
  • Place, Hoe Park
    ‪2 min walk‬
  • Place, Theatre Royal, Plymouth
    ‪5 min walk‬
  • Place, Plymouth Pavilions
    ‪6 min walk‬

Choose your unit

View all photos for Twin room

A hotel room with a desk, two beds, a large mirror, and a view of a staircase.

Twin room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment

A hotel room with a bed, a TV, a desk, a chair, a window, and a mirror.

Apartment

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

A hotel room with a bed, a bedside table, a mirror, a shelf with kitchenware, and a built-in microwave.

Apartment

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single room

A bedroom with a bed, a nightstand, a window, and a bathroom with a toilet and sink.

Single room

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior king room

A modern hotel room with a large bed, a flat-screen TV, a small table with a plant, and a view of the sea through a window.

Superior king room

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Frequently asked questions

Is Ocean Stays by Smart Welcomes pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Ocean Stays by Smart Welcomes?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Ocean Stays by Smart Welcomes on 13 Nov 2026 start from AU$129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ocean Stays by Smart Welcomes?

This property doesn't offer parking.

What time is check-in at Ocean Stays by Smart Welcomes?

Check-in start time: 3:00 PM; check-in end time: 10:30 AM.

What time is check-out at Ocean Stays by Smart Welcomes?

Checkout is at 10:30 AM.

Where is Ocean Stays by Smart Welcomes located?

Located in Barbican, this aparthotel is within a 5-minute walk of Hoe Park, Bowling Green and Plymouth Naval Memorial. Drake Statue and Theatre Royal, Plymouth are also within 10 minutes. Plymouth Station is 18 minutes by foot.

Ocean Stays by Smart Welcomes Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.6/10

Cleanliness

6.0/10

Check-in

7.6/10

Communication

6.6/10

Listing accuracy

Reviews

Verified review

6/10 Okay

Liked: Cleanliness
Needlessly complicated check in process - why did I have to supply my ID? There is no UK legal requirement for this and most places don't do it. The booking app has my details if anything goes wrong. My room (6) was in a dark lower basement, not listed as such. I asked for upstairs room which was available but it did not have a cooking stove. Decor bit naff but place was essentially clean and comfortable with proper bedside tables, and reading lights. There was an issue with the hob which I could not get unlocked. I had to eat microwave food, reluctantly. I sent customer service a video showing how hob was stuck. They claimed it was working fine, sending their own video. But I could not tell if it was the same hob and they refused any compensation. Outside front door stinks of cigarettes & no recycling on offer.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Check-in
Too difficult to deal with, needed to upload ID before the stay and kept sending me a link that I couldn’t click on. Right at the last minute offered to text me the link so I could copy it, was too late by then. I decided to stay somewhere else. Wouldn’t recommend.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication
Stayed 4 nights in Feb 2026