Cabin

Herons Lake Retreat

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Photo gallery for Herons Lake Retreat

Room
Living area
Living area
Room
Living area

Reviews

8.8 out of 10
Excellent

Highlights

  • Private spa tub
    A rare find - unwind in your own luxurious private space.

Popular amenities

  • Private spa pool
  • Free Wi-Fi
  • Barbecue
  • Cots available
  • Extra beds
  • Self-parking included

Explore the area

View map
Herons Lake Retreat, Caerwys, Wales, CH7 5AD
  • Place, Gower Area of Outstanding Natural Beauty
    ‪2 min drive‬
  • Place, Holywell Pet Cemetery
    ‪10 min drive‬
  • Place, Clwydian Range And Dee Valley
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪79 min drive‬

Choose your unit

View all photos for Superior Cottage, Lake View

Room

Superior Cottage, Lake View

  • Lake view
  • 121 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Double Bed and 1 Single Bed

View all photos for Superior Chalet, Garden View

Room

Superior Chalet, Garden View

  • Garden view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Studio, Garden View

Room

Deluxe Studio, Garden View

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Studio, Garden View

Room

Standard Studio, Garden View

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Superior Studio, Lake View

Room

Superior Studio, Lake View

  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Kitchen
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Frequently asked questions

Is Herons Lake Retreat pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 12.5 per pet, per night. Service animals are exempt from fees.

How much is parking at Herons Lake Retreat?

Self-parking is free at this property.

What time is check-in at Herons Lake Retreat?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available from 7:00 AM to 6:30 AM for a fee of GBP 15.

What time is check-out at Herons Lake Retreat?

Checkout is at 10:00 AM.

Where is Herons Lake Retreat located?

Situated in a rural location, this cabin is 0.9 mi (1.5 km) from Gower Area of Outstanding Natural Beauty and within 6 miles (10 km) of Clwydian Range And Dee Valley and Holywell Pet Cemetery. Holywell Golf Club and Denbigh Retail Park are also within 9 miles (15 km).

Herons Lake Retreat Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 18 out of 27 reviews
Rating 8 - Good. 5 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.6/10

Cleanliness

9.2/10

Check-in

9.2/10

Communication

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff were friendly, room accommodation was lovely, and surrounding area was great
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Amazing stay , lakes , hot tub and nature friendly . Family holiday
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect for a getaway from everything but close enough to anything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really enjoyed the stay!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room private lodges excellent stay
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff , clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely amazing can not fault one thing. Will definitely be making this a monthly stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely gorgeous retreat. The cabin itself was beautiful and it felt private. The site was lovely and well kept and the staff were very helpful and friendly. I highly recommend!!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Communication
Disliked: Cleanliness, check-in
Great stay overall but lodge was dirty, had mould on curtains, check in was 30 minutes after the stated time on booking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We love Herons Retreat, we have been many, many times! Well over 15 times, so that shows how much we love it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The location was fantastic and the room was excellent hotub was brilliant. Everything was great. This was the third time with have been. Will be coming back soon.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great hotel ! Fantastic staff! Amazing spa!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
We had a lovely stay, the place was nice, it was close to some lovely walks on the beach and in nature parks. We liked our hot tub but it was just a tad too hot and it wouldn’t cool down with the controls, we even left the top open and it stayed at 40 degrees, we couldn’t stay in for very long. The shower was either boiling or freezing but we still enjoyed and can’t wait to go back some day :)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Lovely site in the Welsh hills with lakeside or woodland lodges that were clean, comfortable and have everything you need for a short self catering break. The check in process was very easy and they offered a pre-check in online too. Pre-warning: They did try to contact my mobile to warn about a £60 refundable damage deposit, but the mobile number was partially Xx'd out by Hotels.com Friendly staff who were helpful and accommodating. Lovely relaxing time in the hot tub, surrounded by woodland. And great value for money.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
WARNING! DO NOT BOOK IF YOU ARE ASTHMATIC! We booked Cabin 25 (Lark) to celebrate our anniversary, but the stay was completely ruined by the appalling condition of the accommodation and the complete lack of action when I reported it. On our first evening I discovered extensive visible black mould around the shower, on the shower curtain and bathroom ceiling. I then inspected the rest of the cabin and found mould on the studio curtains and sofa bed, together with a significant build-up of dirt and debris behind the bed. The cabin doors also failed to lock properly, raising further concerns. I suffer from severe asthma. After already experiencing breathing difficulties, I did not feel it was safe to use the shower as I was genuinely concerned the mould could trigger an asthma attack. I reported these issues the following morning and was told they would be dealt with. Nothing happened. I reported them again the next day and, once again, nothing was done. My concerns were simply ignored. Instead of enjoying our anniversary, I spent the entire stay anxious about my health. I was unable to shower, we were forced to check out early, and because I couldn’t find suitable accommodation nearby at such short notice, I had to spend the second night sleeping in my car. This standard of accommodation is unacceptable. No guest should have to repeatedly report serious issues only to be ignored. Guests with asthma or other respiratory conditions could be placed at genuine risk.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026