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Aparthotel

The Palms Hotel

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Photo gallery for The Palms Hotel

Front of property
Outdoor pool
Exterior
Room
Bathroom

Reviews

10 out of 10
Exceptional

Popular amenities

  • 15 outdoor pools
  • Spa pool on site
  • Self-parking included
  • Kitchen
  • Barbecue
  • Garden
The current price is AU$206
25 June - 26 June

Explore the area

View map
Via Vereda Guamito, El Penol, Antioquia, 053857
  • Place, Old Peñol Replica
    ‪5 min drive‬
  • Place, Peñol-Guatapé Reservoir
    ‪8 min drive‬
  • Place, Rock of Guatapé
    ‪42 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪89 min drive‬

Choose your unit

View all photos for Luxury Apartment, 2 Bedrooms, Mountain View

Bathroom

Luxury Apartment, 2 Bedrooms, Mountain View

  • Mountain view
  • 180 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Mountain View

Living area

Superior Apartment, Balcony, Mountain View

  • Mountain view
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Apartment, Balcony, Pool View

Interior

Standard Apartment, Balcony, Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Apartment, Mountain View

Private kitchen

Family Apartment, Mountain View

  • Mountain view
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

The Palms Hotel

Along with 15 outdoor pools, this smoke-free aparthotel has a hot tub and spa services. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and charcoal grills. Each apartment boasts a heated floor and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences, such as a fridge and a microwave. Change of towels is available on request.
The Palms Hotel offers 4 accommodations with minibars and a safe. This individually furnished accommodation includes dining tables. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This El Peñol aparthotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

15 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: COP 40000 per accommodation, per night (varies based on the length of stay).
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 400000 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: COP 400000 (return)
  • Cleaning/housekeeping/linen fee: COP 40000 per day
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 259808
Property # 124217084
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Parties and events are allowed on site
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does The Palms Hotel have a pool?

Yes, this property has 15 outdoor pools. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at The Palms Hotel?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel on 25 June 2026 start from AU$206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Palms Hotel?

Self-parking is free at this property.

What time is check-in at The Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Palms Hotel?

Checkout is at noon.

Does The Palms Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 400000 per vehicle applies.

Where is The Palms Hotel located?

Situated near the airport, this aparthotel is 1.3 mi (2.1 km) from Peñol-Guatapé Reservoir and 1.4 mi (2.2 km) from Old Peñol Replica. Rock of Guatapé and Parque Comfama are also within 6 mi (10 km).

The Palms Hotel Reviews

Reviews

10

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Juan David

Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar está muy bonito, tranquilo, cómodo y el paisaje increíble. La anfitriona estuvo muy atenta en todo momento a nuestras necesidades, recomiendo mucho el lugar si lo que buscan es pasar tiempo en familia y en un lugar tranquilo.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 2 nights in Apr 2026