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Aparthotel

Arena Suites

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Photo gallery for Arena Suites

Outdoor pool
Terrace/patio
Exterior
Room
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Outdoor space
AU$145
includes taxes & fees
5 May - 6 May

Explore the area

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Eva Samano de López Mateos s/n, Playa La Madera, Zihuatanejo, GRO, 4880
  • Place, La Madera Beach
    ‪2 min walk‬
  • Place, Zihuatanejo Bay
    ‪2 min walk‬
  • Place, Kioto Plaza
    ‪3 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪24 min drive‬

Choose your unit

View all photos for Suite, 2 Double Beds

Terrace/patio

Suite, 2 Double Beds

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room

Suite, 1 King Bed

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Room

Junior Suite, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Room

Family Suite, 2 Bedrooms

  • Bay view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 2 Bedrooms

Beach/ocean view

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Studio, 2 Double Beds, Kitchen

Room

Family Studio, 2 Double Beds, Kitchen

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

Room

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

Terrace/patio

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Arena Suites

Along with an outdoor pool, this aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and concierge services. Each apartment features a kitchen with a fridge, plus free WiFi and a flat-screen TV with cable channels. Added amenities include an iPod dock, 24-hour room service and a private garden.
Arena Suites offers 10 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Accommodation at this 3-star aparthotel has kitchens with full-sized fridge/freezers and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels and Netflix. Additionally, rooms include free toiletries and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Amenities

Pool
Kitchen
Free WiFi
Restaurant
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Arena Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Arena Suites?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Arena Suites on 5 May 2026 start from AU$145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Arena Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arena Suites?

This property doesn't offer parking.

What time is check-in at Arena Suites?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Arena Suites?

Checkout is at noon.

Where is Arena Suites located?

Nestled on the beach, this Playa la Madera aparthotel is within a 10-minute walk of Kioto Plaza and Zihuatanejo Bay. La Madera Beach and Principal Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Arena Suites Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 66 out of 115 reviews
Rating 8 - Good. 31 out of 115 reviews
Rating 6 - Okay. 10 out of 115 reviews
Rating 4 - Poor. 4 out of 115 reviews
Rating 2 - Terrible. 4 out of 115 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Communication

Reviews

Verified

8/10 Good

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lanae

Clean rooms, friendly staff, excellent restaurant.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Omayra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay. Not so accessible
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and professional staff
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Stayed 11 nights in Dec 2023
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can't say enough about the experience all top notch..5 Stars.. Impeccable service and accomodations ! I will stay nowhere else in Zihuatanejo...I love it..And with all the upgrades...It's an unforgettable to place to stay ! .5s
Breakfast with an ocean view ! 😁
What a beautiful place !
Breakfast in my outdoor kitchen area ! 😀
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel ...
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, communication
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Stayed 19 nights in Feb 2024
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to chill. People and restaurant attached are excellent.
Stayed 7 nights in Apr 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice ocean view from our suite, employees very nice to deal with.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Love the location. Unfortunately, we had a couple of noisy neighbors a couple of nights. They do need to replace the mattress.
Stayed 14 nights in Jun 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, communication
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Stayed 9 nights in Mar 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, room comfort, communication

Walkable to everything

Clean, comfortable and good location. Easy walk to el centro and the malecon. Only downside was it could be noisy at times (this is a busy area). We would stay again for the convenience of the location.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. At the top of a hill with an amazing view of a beautiful bay. There was a lovely infinity pool with plenty of seating options or you could swim in Madera Bay. The onsite restaurant served above average food. The service was great and everyone very friendly, always wanting to help.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Annie

Liked: Cleanliness, amenities, communication
The staff were all friendly and helpful. The AC unit had failed so we were moved to another room while it was worked on, free of charge. The restaurant and location are great!
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Wally

Liked: Cleanliness, room comfort, communication

Great Location

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

King suite, huge balcony with ocean view. Huge fridge and outdoor cooktop.