Located in Bellavista, a neighbourhood in Santiago, Norus Providencia is near the airport and near a boardwalk. Costanera Center and Parque Arauco Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and Plaza de la Constitucion. La Chascona and Palacio de la Moneda are two other places to visit that come recommended.
Santiago (SCL-Arturo Merino Benitez) - 17 min drive
Restaurants
Centro Gastronómico y Cultural Bellavista - 5 min walk
Café del Puente - 5 min walk
Starbucks - 4 min walk
Maddox Restaurante - 5 min walk
Jardin Mallinkrodt - 5 min walk
Frequently asked questions
Is Norus Providencia pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a deposit of USD 300 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Norus Providencia?
As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Norus Providencia on 5 Dec 2026 start from AU$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Norus Providencia?
Self-parking is free at this property.
What time is check-in at Norus Providencia?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Norus Providencia?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Does Norus Providencia provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.
Where is Norus Providencia located?
Located in Bellavista, this apartment building is within 1 mi (2 km) of La Chascona and Santa Lucia Hill. Plaza de la Constitucion and Costanera Center are also within 3 mi (5 km). Salvador Station is 11 minutes by foot and Baquedano Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Norus Providencia Reviews
Reviews
8.2
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
A thoroughly enjoyable situation, location & environment, but I should recommend you speak Spanish because you will be disadvantaged.
Everyone was overwhelmingly kind to me & I will return on my next vacation if possible!!!
Stay at Norus , call Camilla en el despacho 🔑
Verified review
8/10 Good
Bernard
9 Mar 2023
Liked: Cleanliness, property conditions & facilities, communication
Nice room but not the one pictured. No cutlery. Lots of neighborhood dogs that like to bark through the night.
Stayed 3 nights in Mar 2023
Verified review
8/10 Good
Bruno
2 Apr 2024
Liked: Amenities
Nothing
Stayed 1 night in Apr 2024
Verified review
8/10 Good
Arnold
17 Mar 2023
Liked: Cleanliness, amenities, communication
For safety reason it not convenient to walk on the streets especially at night
Stayed 21 nights in Feb 2023
Verified review
4/10 Poor
Verified traveller
7 Feb 2024
Disliked: Communication
Run down. No attempt to fix TV for 4 days
Run down. Very dated. Has been in need of repair for some time. Mold near bathtub. Rust on metal trim. Warped wood floors near bathroom.
TV broke on second day and they told me to flip a switch after I followed up. Then nothing for 3 days.
Room did not match picture in confirmation email. Water leaking from refrigerator, so we put down a towel to soak it up. Cleaning crew just removed the towel, but nothing done to fix the issue.
Neighborhood not as bad as some other reviews. Daily housekeeping was nice.
Stayed 6 nights in Jan 2024
Verified review
2/10 Terrible
Linda
28 Jan 2026
Disliked: Cleanliness, amenities, communication
Unfortunately, my stay ended poorly due to how a deposit deduction was handled. I have been traveling for over four years with my dog and stayed in over 145 accommodations; I have never received a complaint or deposit deduction. This history is verifiable through Hotels.com.
During my stay, there was a one-time accident involving my pet while I was unwell. I informed the property immediately, apologized in writing, and took preventive measures. I was told there could be an additional laundry cost, but no amount was communicated in advance.
I was shown photos of two towels on Thursday before check-out. On check-out day, I waited 20 minutes at reception before the deposit deduction was discussed. No itemized breakdown or explanation for the calculation was provided.
A significant portion of my deposit was deducted, including additional linens beyond the originally mentioned towels. Even if replacement or special cleaning had been necessary, the amount is not consistent with standard laundering or replacement costs.
Future guests should request written confirmation of extra charges and documentation before check-out, especially when traveling with pets.
Stayed 7 nights in Jan 2026
Verified review
8/10 Good
Michelle
12 July 2026
Liked: Cleanliness, check-in, communication
Disliked: Listing accuracy
Localização tranquila. Nada de barulho. Não tem ar condicionado nos quartos, mas tem aquecedor. Poderia ter mais cobertas e um pouco mais de qualidade. No mais tudo foi bom.
Si estas en chile esta es una excelente opción. Apartamento amplio con cocinetta completa (lo único que le falta son cafeteras porque parece que en suramerica usan cafe instantáneo y no del otro tipo. Hay un tema con la capacidad de los termos fe calentar agua para el baño que no fue para nosotros un problema ya que nos organizamos y teníamos 2 habitaciones. La atención al cliente excelente. Ubicación muy buena.
Foi uma boa estadia , a localização é boa , mas o quarto precisa de muitos reparos e uma modernização seria bem-vinda ! Infelizmente o Wi-Fi não funcionava no quarto , o que dificultou muito e o aquecedor não estava funcionando em um dos quartos
O local é muito bom e compatível com as fotos do anúncio. Apenas o wifi deixou a desejar por ter um sinal muito fraco.
Verified review
2/10 Terrible
Verified traveller
11 Apr 2023
Disliked: Cleanliness, room comfort, communication
A éviter
Mauvaise communication, malgré nos essais pour résoudre un problème de réservation ils ne nous ont pas répondu (14 appels). En arrivant à l’hôtel pas de personnel en réception et ils nous ont laissé sans logement pour la nuit.
Stayed 1 night in Apr 2023
Verified review
4/10 Poor
mauricio
2 Jan 2023
Disliked: Cleanliness, room comfort
Muy regular
El apartamento es muy pequeño e incómodo. Esta muy mal tenido. Muy mal aseo. No se recomienda
Stayed 1 night in Dec 2022
Verified review
6/10 Okay
RICARDO
26 June 2021
Liked: Cleanliness
Departamento está bien , pero colchón viejo y se sentían resortes , al segundo día me cambiaron colchón según mi solicitud.
Stayed 2 nights in Jun 2021
Verified review
4/10 Poor
Nicolas
26 Mar 2021
Disliked: Cleanliness
Decepcionante
Al llegar a la habotacion este tenia sus sabanas sucias con pelos y pelusas el sofa estaba en muy mal estado al sentar se sentian los palos y esta muy suelto, La tv muy pequeña y esta ubicada al lado de la ventana con el reflejo del sol no se aprecia bien. Me toco un dia con mucha bulla de martillos, taladro, etc...
Stayed 3 nights in Mar 2021
Verified review
10/10 Excellent
Javier
9 Mar 2021
Liked: Cleanliness, room comfort, communication
Sin problemas, cómodo y privado
Stayed 1 night in Mar 2021
Verified review
10/10 Excellent
Cristiam
27 Feb 2021
Liked: Cleanliness, room comfort, communication
Excelentes habitaciones, lugar muy seguro
Stayed 3 nights in Feb 2021
Verified review
8/10 Good
escarlett
16 Dec 2020
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a good staying in this apartment, very close to good bars and restaurants
Stayed 2 nights in Dec 2020
Verified review
10/10 Excellent
Camilo
1 Dec 2020
Liked: Cleanliness, property conditions & facilities, communication
I enjoyed my stay in Norus Apartment mainly because the apt. is located in a nice cosy building in a very pleasant, quite and safe neighborhood. The apt. itself is quite comfortable very spacious and nicely decorated. The staff from Norus was very kind and helpful. It is walking distance from Bellavista a zone of bars and restaurants but not that closed to areas where business and tourism is conducted. The only thing that I didn't like is that they ask passengers to do their own dishes, in pandemic time a deep thorough clean of dishes is appreciated, other that that everything was perfect and I would strongly recommend these apartments to anyone traveling to Santiago de Chile, specially if you are looking for a quite place with nice views to the mountains.