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Aparthotel

Pacific Palms Resort

Photo gallery for Pacific Palms Resort

Outdoor pool
Outdoor pool
Exterior
Room
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
The current price is AU$251
includes taxes & fees
15 May - 16 May

Explore the area

View map
21 Gravatt Road, Tauranga, Bay of Plenty, 3118
  • Place, Papamoa Beach
    ‪11 min walk‬
  • Place, Wairakei Reserve
    ‪2 min drive‬
  • Place, Gordon Spratt Reserve
    ‪2 min drive‬
  • Airport, Tauranga (TRG)
    ‪10 min drive‬

Choose your unit

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Apartment with Sofa Bed

Living room

Two Bedroom Apartment with Sofa Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Apartment

Room

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Apartment with Sofa Bed

Living area

Three Bedroom Apartment with Sofa Bed

  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Villa

Room

Three Bedroom Villa

  • Garden view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Single Beds

View all photos for Two Bedroom Deluxe Apartment

Room

Two Bedroom Deluxe Apartment

  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About the area

Tauranga

Located in Papamoa Beach, a neighbourhood in Tauranga, Pacific Palms Resort is in a shopping district and near the beach. Mount Maunganui Golf Club and Mount Hot Pools are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mount Maunganui and Papamoa Beach. Travelling with kids? Consider Baycourt Community & Arts Centre, or check out an event or a game at Mercury Baypark. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
View more Aparthotels in TaurangaOpens in a new window

What's nearby

  • Papamoa Beach - 11 min walk - 1.0 km
  • Wairakei Reserve - 2 min drive - 1.8 km
  • Gordon Spratt Reserve - 2 min drive - 2.2 km
  • Mercury Baypark - 6 min drive - 6.7 km
  • Mount Maunganui - 14 min drive - 14.9 km

Getting around

  • Tauranga (TRG) - 17 min drive

Restaurants

  • ‪The Goodhome Gastropub - ‬5 min drive
  • ‪Special Mention - ‬7 min drive
  • ‪Pearl Kichen - ‬5 min drive
  • ‪KFC - ‬6 min walk
  • ‪Big Bake Bakery - ‬5 min walk

About this property

Pacific Palms Resort

Along with an outdoor pool, this aparthotel has a hot tub and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, laundry facilities and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Weekly housekeeping is available.
Pacific Palms Resort offers 28 accommodations with washers/dryers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per night.
Cots (infant beds) are available for NZD 10 per night

Payment types

Important information

Optional extras

  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10 per night
  • Rollaway bed fee: NZD 30 per night
  • High chair fee: NZD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Pacific Palms Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 9 PM.

How much does it cost to stay at Pacific Palms Resort?

As of 5 May 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on 15 May 2026 start from AU$251, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palms Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palms Resort?

Self-parking is free at this property.

What time is check-in at Pacific Palms Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available from 9:00 PM to 8:00 AM for a fee.

What time is check-out at Pacific Palms Resort?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Pacific Palms Resort located?

This family-friendly Tauranga aparthotel is located near the airport, within 2 mi (3 km) of Papamoa Beach, Wairakei Reserve and Gordon Spratt Reserve. Simpson Reserve and Taylor Reserve are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Pacific Palms Resort Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 75 out of 115 reviews
Rating 8 - Good. 33 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 2 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel, spacious rooms, great pool area, quiet and great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Great staff, great atmosphere, 5 stars
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

P

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, relaxing and close to everything.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jacinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loveky property with a true resort feeling & amenities. Very friendly & helpful staff. Its location is fantastic.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, communication
Spacious unit, lots of amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie-Jean

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a relaxing stay and will stay again.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great value for a ideal location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

SIMON

Property was really good enjoyed the pool, spa and the location was great being across the road from shops.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ines

Liked: Cleanliness, property conditions & facilities, communication
Great place. Great hospitality.
Stayed 1 night in May 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was well suited for a stay in Papamoa.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, room comfort, communication

Great Family Getaway

Nice Manager, Clean and Roomy. Apartment looking a bit tired. Beautiful Pool, Spa, bbq area with Tennis courts was great for family, handy to shops and food outlets.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
We found Pacific Palms very lovely,fantastic host ,very central to everything,very clean and comfortable. Will definitely stay again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
A very nice place to stay. The 2 bedroom apartment was very spacious, and satisfied all our requirements. So close to all the local shops so very easy to get supplies. Unfortunately no time to try the pool or spa, but would have liked to. Would happily stay again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Norm

Liked: Cleanliness, property conditions & facilities, communication
Close to the beach
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Will defintely stay again
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Stanislavs

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good, cosy place and everything is within 10 minutes drive.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Garry

Liked: Cleanliness, amenities, communication
Fantastic, comfortable, and a very pleasant host. Thank-you.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sue

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was nice. Good enough for us to take our daughters away for a night . Andy was very nice in reception and very helpful. Close to the mount and beach
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication

Lovely place, lovely people. Highly recommend

The property is in a good condition, slightly dated but beautiful and comfy. The room we stayed in was well laid out, and very nice for a family visit. Overall a fantastic place to stay but absolute cherry on top was the service. The management are so kind, and thoughtful. I left them a pack of lollies to say thanks because after a previous bad experience somewhere else they really made up for it.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Fiona

Liked: Cleanliness, amenities, communication
The resort staff were very friendly and happy to deal with any requests we had. The villa was clean but a little dated in terms of decor. We liked the fact that shopping was within walking distance and there was a wide selection of restaurants. Overall I nice quiet place to stay.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities, communication
Very clean
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, room comfort, communication
The staff was very cheery , happy and accomadating.Big thumbs up. Unit was beautiful and clean only thing was the dish washer had a really bad smell. However the bed in the main room was so uncomfortable as it was hard an lumpy and i woke with asore back and neck, so we had to sleep in the other bedroom which was much better. Other than those things i would definitely recommend this to stay and would absolutely return.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, communication
Large but slightly dated home was clean and comfortable. For the price, I was not impressed with the peeling ceiling in the bathroom or that some of the dishes were not completely clean, but the rest of the home was nice with a lovely patio and was across from the pool. The grounds had beautiful landscaping and the pool was nice. Close to restaurants and shopping with pak n save close for dining in options.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient location, enjoyed the stay, apartment was very clean, I was there with a group of people renting out all different rooms, seemed my one wasnt as 'upto date' as the others older tv, no air con etc, but wasn't a problem, very friendly staff! 10/10
Stayed 2 nights in May 2024