smartments Berlin City-West

Choose dates to view prices

Photo gallery for smartments Berlin City-West

A modern building with multiple floors, large windows, and a tree in front.
A modern kitchen with wooden cabinets, a black countertop, and a sink.
A modern hotel room with a kitchenette, a dining area, a bed, and a view of the outdoors.
A modern interior with a teal-colored kitchen area, a bar with stools, and a seating area with a blue sofa and a large wall mural.
A modern reception area with a wooden reception desk, a blue chair, a small round table with a vase of flowers, and a wall-mounted light fixture.

Reviews

8.8 out of 10
Excellent

Highlights

  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Zoo Berlin

Popular amenities

  • Cots available
  • Extra beds
  • Street parking available
  • Kitchen
  • Free Wi-Fi in public areas
  • Refrigerator
The current price is AU$118
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Fasanenstraße 2, Berlin, 12043
  • Place, Zoo Berlin
    ‪5 min walk‬
  • Place, Kurfürstendamm
    ‪6 min walk‬
  • Place, Kaiser Wilhelm Memorial Church
    ‪9 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪41 min drive‬

Choose your unit

View all photos for Apartment

A modern bedroom with a bed, bedside tables, a chair, and a window with curtains.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

A modern room with a bed, a desk with a laptop, a chair, a vase with flowers, and a painting on the wall.

Studio

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio XL

A modern hotel room with a bed, a desk with a laptop, a chair, a table with a vase of flowers, and a suitcase.

Studio XL

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio S

A modern hotel room with a bed, a mounted TV, and a window.

Studio S

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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Frequently asked questions

Is smartments Berlin City-West pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at smartments Berlin City-West?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at smartments Berlin City-West on 29 Oct 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at smartments Berlin City-West?

This property doesn't offer parking.

What time is check-in at smartments Berlin City-West?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at smartments Berlin City-West?

Checkout is at 11 AM.

Where is smartments Berlin City-West located?

Located in West Berlin Centre, this aparthotel is within a 10-minute walk of Theatre of the West and Kurfürstendamm. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km). Zoological Garden U-Bahn is 5 minutes by foot and Zoologischer Garten S-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

smartments Berlin City-West Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 16 out of 60 reviews
Rating 6 - Okay. 2 out of 60 reviews
Rating 4 - Poor. 4 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Check-in

8.6/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable accommodation right down the road from the train station. Very friendly staff and good food and grocery options nearby.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked the innovative, affordable, clean and spacious stay.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
One of the new breed of almost-no-human-contact hotels, but it all worked very smoothly. The room was large, well-appointed and comfortable and although the immediate environs of the nearby Zoo Garten station is a little grungy, it's a very handy location for shops, transport and places to eat and drink. Highly recommended.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very helpful when we needed them
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
For the price, it was OK - a nice place to lay your head in a busy area of Berlin.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Clean, convenient
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in and check-out, everything was quite good and a short walk to the zoo train station. Good amenities as well with microwave.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good access
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Fine comfort close to S+U Zoo and a supermarket. if you don’t minds the homeless nearby. Floor could be cleaner. Otherwise spotless clean. Prepare for a lower AI customer support by WhatsApp!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

My stay at Smartments.

Enjoyed staying at this hotel. I liked the location and enjoyed the room’s balcony. Restaurants and public transportation were nearby.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect room with kitchen for a week in Berlin. Couldn’t have been improved upon. Highly recommended.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, close to Ku'damm. Absolutely clean, well maintained. And a special thanks to MariaRosa, who looks after the property, very well done, we felt home!
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

small but perfect

i stayed here for 5 days and i recommend here for long stay. check-in was easy even i arrived late afternoon comparing to room size bathroom was quite big. kitchen was small but well equipped. i definitely recommend this place
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Supermarket was 300 metres up the road and the kitchen had everything we wanted.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

8 day stay

The check in was self serve and a bit different. The Kitchen was adequate for an extended stay. Location was great for public transportation. You could get new sheets and towels anytime and having a washer dryer in the lower level was a real plus.
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very convenient location, just 2 blocks from the U and S lines and grocery store. Felt very safe, good security. I liked having a person on site for assistance. Room was perfect for my 8 day stay. I did not like that there were no sheets on the bed, just a comforter.
Stayed 7 nights in Sep 2022
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
I liked the kitchenette, but I didn't like how the window cleaners left me room when they entered it while I was away.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

smartments live up to their name

Pro-active communication before arrival with reminders of entrance instructions was excellent. Manager stored luggage as a spacial favour as I arrived early - mean't I could explore without the hassle of dragging cases etc. Lift broke down - repairs slow - BUT alternate routs well marked.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, communication

Perfect location

Property is perfect, location and condition. However, there was a fire alarm on Saturday morning and the noise signal for the air con was not turned off for the whole weekend. The noise was very annoying and sleep was near impossible. Contacted the property three times but nothing was done. Irritating end to our otherwise great stay.
Stayed 9 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments are very nice. However, they could not fix the A/C buttons during the 2 1/2 weeks that I stayed there. I had to push the buttons every hour to adjust the temperature. Otherwise, the stay was very nice. The dryer downstairs did not work the second time I had to wash my clothes.
Stayed 17 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a prime location with all transport options in a easy walking distance. Person at reception was welcoming and quite helpful. He did help to store luggage in his office as we had to check in early. Their main lift was having problems, we had to use an alternate lift. That was the only hassle. I also had some delays and confusions on communication around a room upgrade request I made. But it was all solved in right time before travel.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Ein wenig mehr Toilettenpapier wäre schön gewesen.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness
シャワーについたてが無く、トイレ全体が水浸しになる。ベッドがペコペコ。テレビの角度がベッドと平行なので見にくい。
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Check-in, listing accuracy
Disliked: Cleanliness
Sauberkeit an diversen Stellen verbesserungswürdig (Dusche etc.), sonst gut.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Das personal war sehr freundlich und hilfsbereit die Zimmer sauber. War top.
Stayed 3 nights in Feb 2026