Located on a private beach, Playa Palms Beach Hotel is in Gonzalo Guerrero, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.
Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
Central Square - 6 min walk - 0.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
Restaurants
Calle 12 - 2 min walk
Mandala - 2 min walk
Aldea Corazón - 4 min walk
Zenzi Beach Club - 3 min walk
La Vaquita - 1 min walk
Frequently asked questions
Does Playa Palms Beach Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Playa Palms Beach Hotel?
As of 3 Nov 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 4 Nov 2026 start from AU$133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Playa Palms Beach Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Playa Palms Beach Hotel?
This property doesn't offer parking.
What time is check-in at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; check-in end time: noon.
What time is check-out at Playa Palms Beach Hotel?
Checkout is at noon.
Does Playa Palms Beach Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.
Where is Playa Palms Beach Hotel located?
Located in Gonzalo Guerrero, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Playa Palms Beach Hotel Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Very close to restaurants, Calle 5 for shopping and walking. Right on the water with beach access just outside the property. Carlos was great help with booking and excursion.
The room was very clean, it'a a very nice size room with a riny kitchen, well equiped. The space is well used great balcony with ocean and garden view.
Great location and excellent price for an amazing apartment suite. Walking distance to the beach, shopping and night clubs! Friendly and very helping/attentive staff. Highly recommended.
Excellent hotel in a perfect location, just two blocks from Quinta Avenida. The area is very quiet , you can’t hear any noise from the street. The property is charming, the staff is great, and the rooms are very comfortable. Highly recommended.
Great service and easy check in, check out. Got help with taxi back to airport. Well kept garden area. Room was clean and well stocked. Got a room and was worth it.
Stayed 3 nights in Jul 2026
Verified review
10/10 Excellent
Xiaoling
30 Apr 2026
Liked: Cleanliness, check-in
Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again
Highly recommend this hotel super clean and quiet. The staff there was amazing I definitely will come back again. I Also would like to mention the security there is always on alert all day and specially at night .
Stayed 6 nights in May 2026
Verified review
10/10 Excellent
Rachelle
23 Apr 2026
Liked: Cleanliness, check-in, listing accuracy
Everything about this hotel is delightful. There is no parking and the breakfast is pricey. The view, the room, the pool were lovely, I'll go back for sure.
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
shari
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified review
10/10 Excellent
Albert
10 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified review
10/10 Excellent
Donald
13 Feb 2026
Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified review
8/10 Good
Karina
13 Jan 2026
Liked: Cleanliness, amenities, communication
Good hotel with central location
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Maricella
23 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified review
8/10 Good
Vanessa
4 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with any questions. The air conditioning worked great and kept the room cool throughout our stay. The property was peaceful, well cared for, and conveniently located. We truly enjoyed our visit and would gladly stay here again. Highly recommended for anyone looking for a comfortable and enjoyable getaway! 🌴☀️😊