Skip to main content

Playa Palms Beach Hotel

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

A resort with a swimming pool, palm trees, and a view of the ocean.
A resort pool surrounded by white buildings with balconies, a thatched-roof structure in the background, and a clear night sky.
A resort with thatched-roof buildings, outdoor seating, and a view of the ocean.
A balcony with a hammock, dining table with breakfast, and a view of the ocean.
A wooden table and chairs on a balcony with a view of the ocean and palm trees.

Reviews

8.6 out of 10
Excellent

Highlights

  • Top rated beach location
    Discover paradise at this top rated beach location.
  • On a private beach
    One of the rare properties in the area with its own private beach.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Playa del Carmen Main Beach

Popular amenities

  • On private beach
  • Outdoor pool
  • Kitchenette
  • Laundry room
  • Air-conditioning
  • Garden
The current price is AU$128
includes taxes & fees
4 Aug - 5 Aug

Explore the area

View map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710
  • Place, Playa del Carmen Main Beach
    ‪1 min walk‬
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪5 min walk‬

Choose your unit

View all photos for Studio, 1 Queen Bed, Garden View

Room

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Ocean Front Studio

A room with a view of the beach, featuring a sofa, a wicker chair, and a table.

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, Garden View

A living room with a TV, a dining area, and a kitchen.

Apartment, 1 Bedroom, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, a sofa, a chair, and a window with curtains.

Family Room

  • Ocean view
  • 67 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Penthouse

A hotel room with a curved ceiling, a bed with a white and brown headboard, a TV on a stand, a water dispenser, and a red sofa.

Penthouse

  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio, Partial Ocean View

Room

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Standard with Garden View

Room

Double Room Standard with Garden View

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard with Partial Sea View

Room

Double Room Standard with Partial Sea View

  • Partial sea view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room Standard with Sea View

Room

Double Room Standard with Sea View

  • Sea view
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Similar properties

The Aldea Thai pool has a swim-up bar & lounge areas to enjoy
Beachfront Patio with Pool & Gym Near 5th Ave
Downtown Playa del Carmen
  • Pool
  • Kitchen
  • Air-conditioning
  • Gym
10.0 out of 10, Exceptional, 3 reviews
The price is AU$600
AU$300 per night
includes taxes & fees
5 Aug - 7 Aug
Beachfront Patio with Pool & Gym Near 5th Ave

About this property

Playa Palms Beach Hotel

A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 1828518
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 4 Aug 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 1025 out of 1858 reviews
Rating 8 - Good. 509 out of 1858 reviews
Rating 6 - Okay. 175 out of 1858 reviews
Rating 4 - Poor. 69 out of 1858 reviews
Rating 2 - Terrible. 80 out of 1858 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.8/10

Check-in

9.2/10

Communication

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, check-in, communication, listing accuracy
Second time staying here. Always a great stay and everyone is so nice and professional. Will stay again
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Xiaoling

Liked: Cleanliness, check-in
Clean rooms, great value for the price, and super helpful staff who made everything easy. The location is perfect—especially being so close to my favorite dive shop, Tank Ha. Would definitely stay here again
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Raul

Liked: Cleanliness, check-in, communication, listing accuracy
is ok good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, check-in, communication, listing accuracy
For how affordable the hotel was. It was a great experience, great location, the staff really helpful and friendly
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, check-in, communication, listing accuracy
This property was great. Great proximity to restaurants.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, check-in, listing accuracy
Everything about this hotel is delightful. There is no parking and the breakfast is pricey. The view, the room, the pool were lovely, I'll go back for sure.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tejaswini

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

shari

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, check-in, communication, listing accuracy
Was nice. The beach chair view area was a little misleading but it worked
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ruben

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were very friendly, personable and accommodating. The hotel was very unique in architecture and the landscaping was pretty. The location was close enough to walk to all the action but just far enough away for a peaceful stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, amenities, communication
The manager and staff were excellent and friendly.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, check-in, communication, listing accuracy
The room was exceptionally clean. The staff was professional and friendly. We enjoyed the amazing oceanfront view.
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place and very well maintained
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice quiet hotel close to downtown and the ocean. The room was very clean, everything was in working order. The staff was very kind and helpful. I highly recommend this hotel. Thank you!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Karina

Liked: Cleanliness, amenities, communication
Good hotel with central location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Cindy and James

Liked: Cleanliness, check-in, communication, listing accuracy
Room was beautiful and comfortable. Staff was wonderful. Breakfast was nice. Wish the beach area was larger and extended into the ocean instead of the rocky area. Alfredo was extremely helpful in getting transportation, information, etc. A+++
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maricella

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved area to all shopping and attractions.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jesse

Liked: Cleanliness, check-in, communication, listing accuracy
Nice pool right outside my room
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean and comfortable. Staff is very friendly.
Stayed 9 nights in Jan 2026
Verified review

10/10 Excellent

Paul

Small clean property with great staff and safe
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

shelley d

Liked: Cleanliness, check-in, communication, listing accuracy
We had a great one bedroom suite with a view of the ocean through the palms. Staff were pleasant and very helpful. A great stay, within walking distance to 5th Avenue and shopping. Fabulous pool, small beach with fantastic view of the ocean. Swimming beach nearby.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Cecelia

Liked: Cleanliness, check-in, communication, listing accuracy
the rooms where very clean and comfortable. great location for walking. parking is a bit of a hassle. no real beach access due to fishing boats and erosion.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, check-in, communication, listing accuracy
Air conditioning was excellent. Room was very clean and cleaned daily. Staff was very friendly and helpful at all times. They had a big storm a couple years ago and what is shown as beach is no longer there. The most relaxing trip we have had in a very long time. Wonderful towel figures each day.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Beach view stunning from the room!
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place and affordable.
Stayed 2 nights in Aug 2025