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Aparthotel

Oakwood Residence Hangzhou

Photo gallery for Oakwood Residence Hangzhou

Exterior
Breakfast buffet
View from room
Reception
Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Indoor pool
  • Self-parking included
  • Dogs and cats allowed
  • Kitchen
  • Washer/dryer
  • Air-conditioning
The current price is AU$132
includes taxes & fees
4 May - 5 May

Explore the area

View map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012
  • Place, Yellow Dragon Sports Center
    ‪8 min walk‬
  • Place, Zhejiang University Yuquan Campus
    ‪15 min walk‬
  • Place, Huanglong Stadium
    ‪17 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Choose your unit

View all photos for Studio Deluxe

Room

Studio Deluxe

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Room

Studio Executive

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive

Room

One Bedroom Executive

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Executive

Living area

Two Bedroom Executive

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Studio Executive (Twin Beds)

Room

Studio Executive (Twin Beds)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Hangzhou

Located in Xihu neighbourhood, Oakwood Residence Hangzhou is connected to a shopping centre. Hangzhou Tower Shopping Mall and Wushan Night Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Zhejiang University Yuquan Campus and Wulin Square are two other places to visit that come recommended.
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • Yellow Dragon Sports Center - 8 min walk - 0.7 km
  • Zhejiang University Yuquan Campus - 15 min walk - 1.3 km
  • Huanglong Stadium - 17 min walk - 1.5 km
  • West Lake - 4 min drive - 3.5 km
  • Baopu Taoist Temple - 5 min drive - 3.5 km

Getting around

  • Wensan Road Station - 11 min walk
  • Yuhang Railway Station - 21 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪Peet’s Coffee - ‬4 min walk
  • ‪和府捞面（黄龙万科店） - ‬1 min walk
  • ‪Manner Coffee - ‬6 min walk
  • ‪川味泡菜馆（黄姑山路店） - ‬6 min walk
  • ‪KFC (肯德基) - ‬1 min walk

About this property

Oakwood Residence Hangzhou

This smoke-free aparthotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with digital channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include a pillowtop bed and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a coffee/tea maker.
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 500 per pet, per stay, plus a one-off cleaning fee of CNY 500
Welcoming dogs and cats only
1 total (up to 10 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 2000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 124 for adults and from CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Oakwood Residence Hangzhou have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on 4 May 2026 start from AU$132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Residence Hangzhou pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of CNY 500 per pet, per stay. A cleaning fee of CNY 500 also applies.

How much is parking at Oakwood Residence Hangzhou?

Self-parking is free at this property.

What time is check-in at Oakwood Residence Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Oakwood Residence Hangzhou?

Checkout is at noon.

Where is Oakwood Residence Hangzhou located?

Located in Xihu, this luxury aparthotel is 1.2 mi (2 km) from Zhejiang University Yuquan Campus, and within 3 mi (5 km) of Hangzhou Tower Shopping Mall and West Lake. Wulin Square and Broken Bridge are also within 3 mi (5 km). Wensan Road Station is 11 minutes by foot and Huanglong Sports Center Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 164 out of 305 reviews
Rating 8 - Good. 102 out of 305 reviews
Rating 6 - Okay. 23 out of 305 reviews
Rating 4 - Poor. 14 out of 305 reviews
Rating 2 - Terrible. 2 out of 305 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

10/10

Check-in

9.2/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

YIPING

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the kitchen and other amenities. Will stay again
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Xuetao

Liked: Amenities, communication
Facilities are out of date and cleaness in public area could be improved to 5 star level.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Stayed 15 nights in Apr 2025
Verified

10/10 Excellent

Wenxun

Liked: Cleanliness, property conditions & facilities, communication
Easy access to food and banking
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.
View from our apartment.
Stayed 20 nights in May 2025
Verified

8/10 Good

Xuetao

Liked: Communication
Room is clean but out of date.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our choice year after year for our visits to Hangzhou
Stayed 21 nights in May 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, room comfort, communication
Great service from the front desk
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Ean Suat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, room comfort, communication

Staying at Oakwood Hangzhou

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Whanyoung Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Valinna

Liked: Cleanliness, property conditions & facilities
Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet
Stayed 4 nights in May 2025
Verified

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

CHENG WEI

Liked: Cleanliness, amenities, communication
有洗衣機
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Huan

Liked: Cleanliness, amenities, property conditions & facilities, communication
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

항저우 오크우드 강추

전체적으로 장기투숙에 최적인곳입니다. 오크우드아파트식호텔이죠..매번여기 묵습니다. 강츤
Stayed 15 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

항저우 오크우드호텔

전체적으로 장기투숙에는 중국에서 이만한곳이 없습니다. 단 조금 오래되다보니 높은곳이나 구석에는 먼지들이 좀있네요..주방기기세탁기등도 다있어서 좋았구요..친절하고요..매번여기묵습니다
Stayed 14 nights in Jan 2021
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

房間很大，廚具齊全。服務式住宿物超所值。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンビニや軽食屋が近く便利です

北楼に泊まりました。建物は清潔で、部屋も広く、アメニティも基本的なものは全て揃っています。 今回1泊の利用でしたが、キッチンや洗濯機もあるので、中・長期滞在者には最適。 朝食は南楼3階で、小規模ですが内容は充実していて、味も悪くないです。麺は近くで卵を焼いている人にお願いすると、器をくれるので、そこに自分で食べたい麺や具を入れ、卵を焼いている人に渡すと茹でてくれます。味付けは備え付けの調味料でお好みで。 となりの建物１階にはスタバ、味千ラーメン等があり、反対側隣にある大学の入り口１階にはセブンイレブンがあり、ちょっとした食事や買い物にも困りません。
となりの大学１階にあるコンビニ
自分で具材を選べる麺バー
部屋は広いです
キッチンとバスタブ付きのお風呂
Stayed 2 nights in Nov 2019
Verified

8/10 Good

LEE WA MONICA

Liked: Staff & service, property conditions & facilities, room comfort
酒店附近就有吃的地方，挺方便的。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Stayed 9 nights in Nov 2019