Aparthotel

Lotte The Residence

Choose dates to view prices

Photo gallery for Lotte The Residence

A hotel room with a large bed, a TV, and a view of a cityscape through large windows.
A modern living room with a large window, a sofa, a coffee table, and a TV.
A spacious restaurant with high ceilings, large windows, and a modern interior design.
A tall, modern skyscraper with a reflective glass facade, prominent signage, and a distinctive architectural design.
A spacious lobby with a curved seating area, a long hallway with shelves, and large windows offering a city view.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Lotte Center Hanoi

Popular amenities

  • Bar and lounge
  • Full-service spa
  • Valet parking included
  • Restaurant
  • Room service
  • Kids’ pool
The current price is AU$207
includes taxes & fees
8 Jan - 9 Jan 2027

Explore the area

View map
54 Lieu Giai, Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪2 min walk‬
  • Place, Embassy of the Republic of Korea
    ‪2 min walk‬
  • Place, Australian Embassy
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Choose your unit

View all photos for 1 Bedroom Apartment

A modern bathroom with a sink, toilet, and bathtub.

1 Bedroom Apartment

  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

A hotel room with a large bed, a TV, and a view of a cityscape through large windows.

2 Bedroom Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for 1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city through large windows.

1-Bedroom Family Apartment with 1 Queen and 2 Single Beds

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Similar properties

Property grounds
Modern Industrial style 2BR Apt Old Quarter View
Hang Bac
  • Washing machine
  • Dryer
  • Air-conditioning
10.0 out of 10, Exceptional, 1 review
The price is AU$193
includes taxes & fees
25 Apr - 26 Apr 2027
Modern Industrial style 2BR Apt Old Quarter View

Frequently asked questions

Does Lotte The Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Lotte The Residence?

As of 6 Nov 2026, prices found for a 1-night stay for 2 adults at Lotte The Residence on 8 Jan 2027 start from AU$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte The Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte The Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte The Residence?

Checkout is at noon.

Where is Lotte The Residence located?

Located in Cống Vị, this spa aparthotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 3 miles (5 km). Cầu Giấy Station is 15 minutes by foot and Cát Linh Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Lotte The Residence Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 136 out of 180 reviews
Rating 8 - Good. 34 out of 180 reviews
Rating 6 - Okay. 5 out of 180 reviews
Rating 4 - Poor. 3 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

8.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Best hotel in Hanoi.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Nice place
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room in exellent condition and all the staff member this hotel are so kind that I'm feel back to home every times.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Best hotel in Hanoi
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Great service staff all round. Rooms are clean and the location is great. I love that there’s a Starbucks next door.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very friendly and helpful staff. Love the location. I’m a Marriott member but I choose Lotte Residence when I’m in Hanoi. It’s so much better value for money!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness and very spacious rooms. In room amenities are relatively new and well maintained.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Room comfort, communication

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good quality with reasonable prices
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Large spacious room and bathroom. Location was excellent next to Lotte mart and department store, and within walking distance to many areas. Amazing view of the city from room.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Urban View

Spacious rooms and great views. Hotel is very convenient for shopping and general sightseeing.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice stay in Hanoi. I enjoyed very much.
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facility and good hospitality of the stuff. Beautiful view from the residence, and perfect location to stay. It was amazing experience.
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots to do around and within
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the space in the residence! Staff is very friendly. It is my number one choice for Hanoi!!!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Good clean place to stay. Electric concents near bed were lacking. Other than that, everything was super.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Stayed 9 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023