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Aparthotel

The Clouds Apartment

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Photo gallery for The Clouds Apartment

Room
Indoor pool
Interior entrance
Bathroom
Aerobics facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is AU$167
includes taxes & fees
23 May - 24 May

Explore the area

View map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Place, Shenzhen Bay
    ‪2 min walk‬
  • Place, Sea World
    ‪9 min walk‬
  • Place, Window of the World
    ‪10 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪20 min drive‬

Choose your unit

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Room

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom, City View

Room

Luxury Apartment, 1 Bedroom, City View

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

Room

Premier Apartment, 2 Bedrooms, City View

  • City view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Living room

Premier Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Apartment

Room

Junior Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About this property

The Clouds Apartment

Along with 10 restaurants, this smoke-free aparthotel has 5 bars/lounges and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site. Each apartment offers comforts like premium bedding and a down duvet, plus free WiFi and a flat-screen TV with cable channels. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The Clouds Apartment offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. 53-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CNY 58 for adults and from CNY 58 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 26428148
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Clouds Apartment pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Clouds Apartment?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at The Clouds Apartment on 23 May 2026 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Clouds Apartment?

Self-parking is free at this property.

What time is check-in at The Clouds Apartment?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Clouds Apartment?

Checkout is at noon.

Does The Clouds Apartment provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:30 AM to 8:30 PM on request.

Where is The Clouds Apartment located?

Located in Nanshan, this aparthotel is 1 mi (1.7 km) from Shekou Ferry Terminal, and within 6 mi (10 km) of Shenzhen University and Nanshan Flower Park. Window of the World and Splendid China Folk Village are also within 9 mi (15 km). Shuiwan Station is 9 minutes by foot and Sea World Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

The Clouds Apartment Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

8.4/10

Communication

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, communication
Clean and convenient. Beautiful living space
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and organised.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort, communication

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024
Verified

8/10 Good

FUK SING

Liked: Cleanliness, room comfort, communication

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, communication
Rent och fräscht. Bra utrymme och ligger bra till. Hade absolut kunnat komma tillbaka.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Winley

Disliked: Room comfort, communication
位置方便，好近地鐵站，與服務台聯絡需要利用WeChat 太不方便，最匪夷所思的是半夜零晨時間玻璃幕牆外工人在吊船上工作，引致吊船不停撞擊牆壁，製造極大噪音，引致整夜難眠，直至半夜三點找服務員上房理論及投訴，擾攘一段長時間聲音才停止，本人已經不能再繼續入睡，嚴重影響精神。不明白酒店為何會這樣安排？
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

GEIR ARNE

Liked: Cleanliness, room comfort, communication
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018
Verified

10/10 Excellent

Malthe

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Ki Sung

Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024
Verified

8/10 Good

Mark

Stayed 3 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

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