Apartment

Arenal Suites Gran Vía

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Photo gallery for Arenal Suites Gran Vía

A public square with steps leading up to a seating area, surrounded by trees and buildings with historical architecture.
A modern hotel room with a large bed, two bedside tables, a nightstand, a mirror, and a view of the outside balcony.
A multi-story building with a yellow facade, large windows with shutters, and a central entrance with a decorative door.
A modern living room with a white coffee table, a dark sofa, and a dining area with a table and chairs.
A modern kitchen with white cabinets, a wooden dining table, and two windows.

Reviews

9.4 out of 10
Exceptional

Highlights

  • Room to spread out
    Enjoy spacious layout that give everyone more room to relax.
  • Laundry made easy
    One of the few properties with an in-unit washing machine and dryer.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Gran Via

Popular amenities

  • Cots available
  • Washer/dryer
  • Air-conditioning
  • Kitchen
  • Free Wi-Fi in public areas
  • Refrigerator
The current price is AU$276
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
Silva 14, Planta 1, Madrid, 28004
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Plaza de Callao
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Choose your unit

View all photos for Family Apartment, 2 Bedrooms, City View (2)

A modern hotel room with a large bed, two bedside tables, a nightstand, a mirror, and a view of the outside balcony.

Family Apartment, 2 Bedrooms, City View (2)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom (3)

A modern living room with a dining area, a flat-screen TV mounted on the wall, and a sofa.

Deluxe Apartment, 1 Bedroom (3)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Apartment, 1 Bedroom (6)

A neatly made bed with a blue blanket, two framed botanical prints on the wall, a wall-mounted light, and a 'HOME' sign above the bed.

Business Apartment, 1 Bedroom (6)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Studio (8)

A bedroom with a bed, bedside lamps, a blue chair, and a wall-mounted artwork.

Business Studio (8)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Apartment

A modern bedroom with a bed, bedside tables, a chair, a TV, and a mirror.

Business Apartment

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arenal Suites Gran Vía

Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Smart TV. Housekeeping is available once per stay.
Arenal Suites Gran Vía offers 8 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
HRN: VT-8071; VT-8072; VT-8073; VT-8602; VT-8603; VT-8776; VT-8793; VT-8794

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 20 per night

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 3:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 32139932
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Arenal Suites Gran Vía pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arenal Suites Gran Vía?

As of 1 Oct 2026, prices found for a 1-night stay for 2 adults at Arenal Suites Gran Vía on 11 Nov 2026 start from AU$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arenal Suites Gran Vía?

This property doesn't offer parking.

What time is check-in at Arenal Suites Gran Vía?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 9:00 PM to 3:00 AM for a fee.

What time is check-out at Arenal Suites Gran Vía?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Arenal Suites Gran Vía located?

Located in Madrid Centro, this apartment building is steps away from Teatro La Strada Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Arenal Suites Gran Vía Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 176 out of 233 reviews
Rating 8 - Good. 45 out of 233 reviews
Rating 6 - Okay. 6 out of 233 reviews
Rating 4 - Poor. 3 out of 233 reviews
Rating 2 - Terrible. 3 out of 233 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Check-in

9.6/10

Communication

9.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Property is located a an amazing area. Centrally located to lots of must see places. Family friendly too.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The location was great for access to Gran Via and the rest of Central Madrid. The apartment was very clean.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
After some hiccups with communication on checking in the service was excellent being met at the property by a very helpful lady who was able to explain appliances and offered extra assistance. Location ideal for exploration Madrid and even able to seek luggage repair within walking distance! Hosts and others approached for help were very kind and helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Excellent location. Lovely spacious apartment. Our receptionist went above and beyond to make sure we found our way to the property. Communication was perfect!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Close to everything. Walked everywhere. The place was super cute and very clean. Would definitely rent there again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartments were lovely and clean. They have everything you need for a comfortable stay.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, location was perfect!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location. Apartment was neat and well kept. Cristian was extremely helpful. I appreciate his prompt communication via whats app.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Ideally located. Very clean and spacious.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
We had a wonderful stay at Arenal Apartments. This was our second time and we will definitely be back! Excellent location just off Gran Via with lots of shops and restaurants nearby including a 24hr carrefour which is handy. The hosts were amazing, accommodating an early check in and storing luggage for us when checking out so we could continue enjoying Madrid. The apartment is clean, spacious and modern with all the amenities you need for a great stay. Very comfortable beds too! In short, I’d highly recommend.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Property is in a quiet alley but a short walk and it’s Gran Via! I can see Gran Via from the balcony. We love the location, can walk to shops, restaurants, Plaza Mayor and other city landmarks. There is also a bus stop and a metro station close by. The apartment was spacious. It’s a 1 bedroom but have 2 baths! Air conditioning was excellent too, there was a heat wave the week we were in Madrid and we were glad the property’s AC didn’t disappoint. Check in was seamless. Few days before we arrived the property manager communicated and sent us a link for check in via WhatsApp. He was also so kind to show us how things work in the apartment, like how to operate the washer/dryer, AC, the kitchen and some important rules about our stay in the apartment. I highly recommend this property when in Madrid.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean and nice amenities. Only that it was a little bit hard to find if visited the first time.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot in Madrid!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The apartment was spotless. It was very spacious for our family of 4 (2 adults and 2 children - we got the two bedroom two bath). The washer and dryer combo was definitely a plus. The location was great and close to everything. Our bedrooms faced the interior terrace, so it was very quiet at night. I just wish there was more storage place - dresser or extra closet - to be able to unpack completely. Our host, Christian was wonderful. We would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Vero nice place and very good location
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Located in downtown but still quiet.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Great experience
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Remodeling very comfortable good location !!
Stayed 8 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Plenty of space, basic kitchen, washer/dryer
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Fantastic apartment, great location and the people message you direct with clear instructions. Happily advise this place to other people 😁
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excellent Stay

Beautiful apartment just off the Grand Via in the centre of Madrid. Very clean, newly renovated, comfortable.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is very well located, with plenty of bars, restaurants, and shopping options nearby. Transport is simple, with taxis and public options easily accessible. Just note that there isn’t an onsite reception, so you’ll need to coordinate a time to meet for key collection.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The suites were clean, modern and spacious. Customer service was good. Highly recommend.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Second room is very small. It has no closet nor windows. Location is good but very busy.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Will come back one day

Great location, prompt service, large space and fully functional kitchen with washing machine.
Stayed 2 nights in Jan 2023