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Aparthotel

Naco Aparthotel by Arca Spa

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Photo gallery for Naco Aparthotel by Arca Spa

Front of property
Indoor pool
Front of property
Room
Breakfast area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
The current price is AU$441
includes taxes & fees
25 May - 26 May

Explore the area

View map
Spissstrasse 44, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪10 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Choose your unit

View all photos for Studio (North)

Room

Studio (North)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (South)

Room

Studio (South)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment

Room

Apartment

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Rooftop)

Living area

Suite (Rooftop)

  • Mountain view
  • 4 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Living room

Junior Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 Double Bed (Matterhorn View)

Room

Studio, 1 Double Bed (Matterhorn View)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment (Garden)

Room

Apartment (Garden)

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

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About this property

Naco Aparthotel by Arca Spa

Spend your day on the slopes, and return to Naco Aparthotel by Arca Spa to take a dip in an indoor pool and relax in a full-service spa. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Thoughtful touches include bathrobes and slippers. Other touches available are free WiFi and an electric kettle.
Naco Aparthotel by Arca Spa offers 25 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, slippers and hairdryers.

This Zermatt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Arca. Services include massages. The spa is open daily.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Kitchen/kitchenette fee: CHF 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 38186296
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:30 PM.

How much does it cost to stay at Naco Aparthotel by Arca Spa?

As of 10 May 2026, prices found for a 1-night stay for 2 adults at Naco Aparthotel by Arca Spa on 25 May 2026 start from AU$441, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naco Aparthotel by Arca Spa?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Checkout is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is situated in the mountains and is within a 15-minute walk of Tour Monte Rosa, Zermatt–Sunnegga Funicular and Zermatt - Furi. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Naco Aparthotel by Arca Spa Reviews

Reviews

9.8

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 132 out of 145 reviews
Rating 8 - Good. 10 out of 145 reviews
Rating 6 - Okay. 3 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 0 out of 145 reviews

10/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Check-in

9.8/10

Communication

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Houng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staffs from breakfast and room is very modern and clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, property conditions & facilities, communication
Spacious and spotless room, great mountain views and excellent customer service from reception to dining staff and cleaning crew. Thoroughly enjoyed our stay :)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vannessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, breakfast was great, and great views.
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Anna Christina

Liked: Cleanliness, room comfort, communication
We stayed at Naco Zermatt as a family of four 2 adults 2 kids 8&11 and had a wonderful experience. We loved our apartment—it was comfortable, well-designed, and perfect for a family stay. The spa was a great bonus and very relaxing after a day out. The location is excellent, making it easy to get around Zermatt, and the staff were consistently friendly and welcoming. We would happily stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, amenities, property conditions & facilities
good breakfast selection, great spa pool and steam room, would highly recommand
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Armin

Liked: Cleanliness, amenities, property conditions & facilities, communication
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ozan

Liked: Cleanliness, room comfort, communication
Very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Fion

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Awais

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place to stay In Zermatt, away from the noise but still very close to everything and the train station. Large rooms with all amenities and very clean and comfortable. Made our stay memorable
Stayed 2 nights in Jul 2025
Verified

8/10 Good

mc

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are very helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Hoai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication

Great hotel

Stayed here as part of a longer trip. This is a great hotel with an outstanding staff. It is close to the train station. We were able to transport our luggage from the train station to the hotel without issue. The breakfast was outstanding. The last day we left early and were unable to partake in the breakfast so the staff made us sandwiches to take with. I would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Morteza

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Williamson

Liked: Cleanliness, room comfort, communication

Terrific value from a hotel snob

I usually find faults in hotels but this hotel has tremendous value and is clean. We enjoyed the indoor saltwater pool and the convenience from the train station. Breakfast had solid mix of western comforts and more traditional local fare. Enjoyed so much we actually extended the stay by a day.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jui Hwa

Liked: Cleanliness, room comfort, communication
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Insuk

Liked: Cleanliness, property conditions & facilities, communication
Everything was great. Thank you.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Wonderful stay 10/10

We had the perfect 2-night stay at this hotel. The cleanliness was outstanding and staff kept the breakfast buffet spread constantly topped up with a large variety of food. It was a delightful surprise when we were upgraded to a room with the Matterhorn view. The only regret was that our stay was too short to try out the pool facility. We would definitely recommend this hotel to anyone looking to stay at Zermatt city centre near the train station.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wai Ming

Liked: Cleanliness, room comfort, communication
The staff are polite and helpful. I was really impressed by the breakfast and the view of Matterhorn from the balcony of my room.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Blake

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Stayed 2 nights in May 2024
Verified

8/10 Good

Iris

Liked: Cleanliness, room comfort, communication
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sum Wai

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family love it a lot.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, room comfort, communication
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Atsuyoshi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and breakfast was great. The pool was also nice!
Stayed 1 night in Jul 2022