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Level Chicago – Old Town

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Photo gallery for Level Chicago – Old Town

A modern kitchen with a large island, bar stools, and a city view.
Property video
A modern dining area with a wooden table and chairs, a central sink, and large windows.
Living room
A high-rise building with multiple floors, large windows, and a modern architectural design.

Reviews

9.0 out of 10
Wonderful

Highlights

  • Family fun awaits
    Top-rated for families.
  • Private fenced-in yard
    One of the few properties with a fully fenced outdoor space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Close to Michigan Avenue

Popular amenities

  • Swimming pool
  • Self-parking available
  • Dogs and cats allowed
  • Kitchen
  • Washer/dryer
  • Air-conditioning
The current price is AU$591
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Choose your unit

View all photos for Deluxe Suite, 1 Bedroom

Living room

Deluxe Suite, 1 Bedroom

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Suite, 2 Bedrooms

  • City view
  • 100 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds
  • Free Wi-Fi

View all photos for Suite (Level)

A modern kitchen with a built-in oven, a microwave, and a sink. There is a window with a view of a cityscape.

Suite (Level)

  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

A modern living room with a glass dining table, gray sofa, and a view of the city skyline.

Executive Suite, 1 Bedroom

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Bedrooms

Living area

Junior Suite, 2 Bedrooms

  • City view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Multiple Beds, City View

A modern hotel room with a large bed, a nightstand, a chair, and a city view through large windows.

Deluxe Room, Multiple Beds, City View

  • City view
  • 146 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

Level Chicago – Old Town

A 24-hour health club, a sauna and a rooftop terrace are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences, such as a washer/dryer and a dining table. Weekly housekeeping is available.
Level Chicago – Old Town offers 47 air-conditioned accommodations with washers/dryers and a safe. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Chicago aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include a 24-hour health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 24.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 39805843
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Level Chicago – Old Town have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Level Chicago – Old Town?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on 17 Aug 2026 start from AU$591, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Level Chicago – Old Town pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Level Chicago – Old Town?

Self-parking is available for USD 68.30 per night.

What time is check-in at Level Chicago – Old Town?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Level Chicago – Old Town?

Checkout is at 11:00 AM.

Where is Level Chicago – Old Town located?

This family-friendly Chicago aparthotel is located near the beach, within a 15-minute walk of Lake Michigan and Michigan Avenue. Chicago Riverwalk and Millennium Park are also within 2 mi (3 km). Clark-Division Station is only a 4-minute walk and Chicago Station (Brown Line) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Level Chicago – Old Town Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 382 out of 512 reviews
Rating 8 - Good. 57 out of 512 reviews
Rating 6 - Okay. 35 out of 512 reviews
Rating 4 - Poor. 23 out of 512 reviews
Rating 2 - Terrible. 15 out of 512 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Check-in

9.0/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
Love the amenities. Great location too
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, check-in, communication, listing accuracy
Great spot for small families that may need a space for than just sleeping
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, check-in, communication, listing accuracy
Very clean and nice place
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, check-in, communication, listing accuracy
Would definitely stay again. Everything was great!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mary Fleurdelyz

Liked: Cleanliness, check-in, communication, listing accuracy
Eric and the rest of the staff was very helpful from check in to check out! The place is very lovely!!!!! Would come back again soon!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, communication
Beautiful and clean, great staff everything was wonderful
Sitting area
Washer and dryer in unit
Nice kitchen
Bathroom
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, check-in, communication, listing accuracy
Great value, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was really nice
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great stay!! Kelly at the front desk was so sweet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Braden

Liked: Cleanliness, check-in, communication, listing accuracy
Nice and easy process
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, check-in, communication, listing accuracy
I was blown away by our room. So big, clean. Also the 8th floor amenities were amazing! Will definitely be back! Everything about this place was incredible and so clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sydnee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, nice amenities and great staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are extremely clean and have everything you need. The staff is so accommodating and friendly. The view is amazing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, check-in, communication, listing accuracy
This property never disappoints! The staff are awesome, particularly Nu at the front desk! Always very pleasant and friendly, provides awesome service every time we visit!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shanon

Liked: Cleanliness
Room was super clean. The view all the way down to the lake from balcony was nice.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rafal

Liked: Cleanliness, check-in, communication, listing accuracy
Overall great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, clean room and friendly staff!
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Robin

Liked: Cleanliness, check-in, communication, listing accuracy
It’s a bit loud on the weekend. There is no daily housekeeping but great space and great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, communication
Spotless, staff was wonderfull
Room view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, check-in, communication, listing accuracy
What a view!! We loved the apartment! Got to feel like we were living in Chicago for a couple of nights!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Antonio

Staff and room were perfect
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, check-in, communication, listing accuracy
The property was super clean and as-advertised. Check-in was fast and efficient. The location was perfect for sightseeing and an evening concert at The Salt Shed. On-site parking was secured and well-lit. Would book again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Diona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was friendly did amazing job with checking us in
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Mariam

Liked: Cleanliness, check-in, communication, listing accuracy
Spacious room with great views and washer and dryer
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
We always love staying here. Such great service and nice accommodations.
Stayed 3 nights in Oct 2025