Located near the beach, Apart Hotel Serantes is in Ponta Negra, a neighbourhood in Natal. Christmas Tree and Estatua dos Reis Magos are local landmarks, and the area's natural beauty can be seen at Ponta Negra Beach and Morro do Careca. Looking to enjoy an event or a game while in town? See what's happening at Frasqueirao Stadium or Dunas Arena.
Barreira do Inferno Launch Center - 19 min walk - 1.6 km
Getting around
Natal Alecrim II Station - 13 min drive
Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive
Restaurants
Barraca do Camarão - 4 min walk
Beira Mar - Restaurante/Lancheria/Petiscaria - 5 min walk
Ponto 13 - Barraca do Messias - 14 min walk
Café da manhã - Serantes - 1 min walk
Casa Do Cangaço - 7 min walk
About this property
Apart Hotel Serantes
This smoke-free aparthotel features an outdoor pool, concierge services and dry cleaning. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment features a kitchen with a fridge and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a safe and a shower.
Apart Hotel Serantes offers 53 air-conditioned accommodations with a safe and free toiletries. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower and bidets.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Frequently asked questions
Does Apart Hotel Serantes have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Apart Hotel Serantes?
As of 8 May 2026, prices found for a 1-night stay for 2 adults at Apart Hotel Serantes on 8 June 2026 start from AU$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Apart Hotel Serantes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Apart Hotel Serantes?
Self-parking is free at this property.
What time is check-in at Apart Hotel Serantes?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Apart Hotel Serantes?
Checkout is at noon.
Does Apart Hotel Serantes provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Apart Hotel Serantes located?
Located in Ponta Negra, this aparthotel is within 1 mi (2 km) of Artesanato Shopping Mall and Ponta Negra Beach. Artesanato Villarte Shops and Nordestão - Rota do Sol are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Apart Hotel Serantes Reviews
Reviews
8.6
Excellent
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
É um flat ótimo, espaço, com geladeira e fogão. Café da manhã ótimo. A piscina é pequena. O atendimento excelente
MARIA
Stayed 1 night in Dec 2025
Verified
8/10 Good
JOSE
27 Nov 2025
Liked: Cleanliness, amenities, communication
O quarto é muito confortável e limpo e a equipe foi muito receptiva e agradável.
JOSE
Stayed 7 nights in Nov 2025
Verified
8/10 Good
Matthias
18 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr gutes Hotel mit familiärer, stets hilfsbereiter Atmosphäre
Matthias
Stayed 7 nights in Oct 2025
Verified
10/10 Excellent
Laiza
4 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
Limpo, atendimento ótimo, confortável, café da manhã ótimo
Laiza
Stayed 1 night in Sep 2024
Verified
10/10 Excellent
Ertenia
2 Aug 2024
Liked: Cleanliness, room comfort, communication
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Ertenia
Stayed 2 nights in Jul 2024
Verified
8/10 Good
Kamila
15 July 2024
Liked: Cleanliness, room comfort, communication
Ótimo custo benefício
Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Kamila
Stayed 7 nights in Jul 2024
Verified
10/10 Excellent
Fernando
8 July 2024
Liked: Cleanliness, room comfort, communication
Estadia sensacional.
Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena.
Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Fernando
Stayed 2 nights in Jul 2024
Verified
10/10 Excellent
Verified traveller
23 Jan 2024
Liked: Cleanliness, room comfort, communication
Muito satisfeito.
Hotel maravilhoso, ambiente agradável, acomodações excelentes e confortáveis. Serviço eficiente e cordial, pessoas gentis e educadas. Café da manhã delicioso e com fartura. Simplesmente fantástico!
Verified traveller
Stayed 9 nights in Jan 2024
Verified
10/10 Excellent
Airton
3 Jan 2024
Liked: Cleanliness, room comfort, communication
Excelente!
Foi tudo incrível, pessoal atencioso, quarto excelente... só poderia melhorar um pouquinho a internet rs
Mas não afetou a experiência como um todo!
Airton
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
diomasio
28 Dec 2023
Liked: Cleanliness, room comfort, communication
Excelente
Incrivel este hotel, voltarei sempre que puder.
diomasio
Stayed 3 nights in Dec 2023
Verified
10/10 Excellent
Renato c de melo
21 Nov 2023
Liked: Cleanliness, room comfort, communication
Hospedagem perfeita!!!
Ficamos hospedados do dia 02/11/23 até dia 09/11.Simplesmente amamos o hotel, a acomodação o espaço, limpeza e funcionários. Tudo nos agradou. O café da manhã então… Delicioso demais!!! E ainda fazem uma tapioca quentinha e muito gostosa na hora. Super recomendo, voltaremos com certeza com a família. A localização também é muito boa. As fotos do hotel, são idênticas ao que encontramos qdo chegamos…
Hôtel Au fond de rue sans issues sans trottoir mal éclairé, passage à ma chambre non éclairé, 5 étages sans ascenseur, réceptionniste seul sans indications pour trouvé ta chambre, équipement vieillots, hôtel d’un autre époque, j’ai loué pour 7 jours je suis parti après 6 avec regret de ne pas être parti avant 😤
Real
Stayed 7 nights in Jan 2023
Verified
10/10 Excellent
Rodrigo
30 Jan 2022
Liked: Cleanliness, room comfort
Hospedagem ok - mas um pouco longe
Boa hospedagem , um pouco longe da praia e dos restaurantes .
Café da manhã bom , atendentes da recepção poderiam ser mais gentis e cordiais . Muito mal humor .
Rodrigo
Stayed 4 nights in Jan 2022
Verified
6/10 Okay
Teotonio
14 Feb 2021
Liked: Cleanliness, room comfort, communication
Nas alturas!
Boa acomodação, mas tinha muitas escadas!
Teotonio
Stayed 2 nights in Jan 2021
Verified
8/10 Good
Verified traveller
10 Feb 2021
Liked: Cleanliness, room comfort, communication
Localização muito boa.
A estadia foi muito boa! Atendimento excelente.Café da manhã bom. Senti falta apenas de um secador de cabelo disponível.
Verified traveller
Stayed 2 nights in Feb 2021
Verified
10/10 Excellent
Anne
1 Feb 2021
Liked: Cleanliness, room comfort, communication
Ótimo
Incrível , perto de tudo
Anne
Stayed 7 nights in Jan 2021
Verified
8/10 Good
Rosa
4 Feb 2020
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Gostei demais, vista incrível do apartamento muito bom e espaço organizado, todo o hotel muito limpo, café da manhã maravilhoso , funcionários super atenciosos e simpáticos, localização perfeita uns 3min da praia a pé. O único problema foi o ar do apartamento que está com o ar condicionado pingando.
Jhonanthy
Stayed 2 nights in May 2019
Verified
6/10 Okay
Verified traveller
25 Jan 2019
Disliked: Cleanliness
Oportunidades de melhorias
O Hotel é razoável. Existem muitas oportunidades de melhoria: Necessita de uma boa detetização para eliminar minúsculas formiguinhas de açúcar presentes no quarto e na área de café; a limpeza do banheiro poderia ser melhorada, há necessidade de alimentar o banheiro com sabonetes ao menos de dois em dois dias.