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Aparthotel

Citysider Cairns

Photo gallery for Citysider Cairns

Exterior
Outdoor pool
Exterior
Bathroom
Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
AU$264
includes taxes & fees
10 May - 11 May

Explore the area

View map
17A Upward Street, Cairns, QLD, 4870
  • Place, Cairns Performing Arts Centre
    ‪10 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪11 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Choose your unit

View all photos for Two Bedroom Apartment

Living area

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment with Pool View

Living area

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One Bedroom Apartment With Pool View

Room

One Bedroom Apartment With Pool View

  • Sleeps 3
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • Sleeps 3
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Room

Two Bedroom Apartment

  • Sleeps 5
  • Free Wi-Fi

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About the area

Cairns

Located in Cairns Central Business District, a neighbourhood in Cairns, Citysider Cairns is near the airport and near the beach. Anderson Street Conservation Park and Dinden Conservation Park reflect the area's natural beauty and area attractions include Cairns Performing Arts Centre and Bulmba-ja Arts Centre. The Cultural Place and Muddy's Playground are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with skydiving and horse riding.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Private Hospital - 8 min walk - 0.7 km
  • Cairns Performing Arts Centre - 10 min walk - 0.8 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Esplanade Lagoon - 4 min drive - 2.2 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 9 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Muddy's Cafe - ‬11 min walk
  • ‪Dundee's at Aquarium - ‬14 min walk
  • ‪Mi Piace Espresso Bar - ‬7 min walk
  • ‪Rocco - ‬13 min walk

About this property

Citysider Cairns

An outdoor pool, dry cleaning and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in and express check-out are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night.
Cots (infant beds) are available for AUD 45.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 45.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.

Frequently asked questions

Does Citysider Cairns have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citysider Cairns?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Citysider Cairns on 10 May 2026 start from AU$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citysider Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citysider Cairns?

Self-parking is free at this property.

What time is check-in at Citysider Cairns?

Check-in start time: 2 PM; check-in end time: 4:00 PM.

What time is check-out at Citysider Cairns?

Checkout is at 10 AM.

Where is Citysider Cairns located?

Located in Cairns Central Business District, this aparthotel is within a 10-minute walk of Cairns Private Hospital and Cairns Esplanade. Cairns Performing Arts Centre and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citysider Cairns Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 80 out of 150 reviews
Rating 8 - Good. 56 out of 150 reviews
Rating 6 - Okay. 12 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Check-in

9.8/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
They rooms were perfect ,and the staff were amazing ,very helpful,and it is a lovely quiet place to stay,loved it
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful, the staff are very helpful and friendly. Perfect place for me to stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

RuMaNa

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, amenities, location everyone was extra ordinary. Felt like home.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely, helpful and friendly and they couldn't do enough to make me feel welcome and to enjoy my time in Cairns.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, communication
Great place
Stayed 7 nights in Oct 2024
Verified

6/10 Okay

Matthew

Liked: Communication
Walking distance to all things in Cairns.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Managers friendly and helpful going the extra mile to make guests feel welcome and the stay very relaxed and enjoyable. Property landscaped beautifully and well maintained.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Staff were very helpful
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

narumi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners are very friendly and helpful. They live in the place so it is easy to contact them.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Pranjal

Liked: Property conditions & facilities
Need elevator after long day of sight seeing.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, communication
Apartment was spotless with all amenities including a/c not just kitchen but also in the bedrooms. Close to Eaplanade only 5min by car. Owners extrememy helpful. He also took my large heavy luggage up the stairs 🙂
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Naib

Liked: Cleanliness, room comfort, communication

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

YOKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very good stay with a friendly owner and a spacious and comfortable room. Thank you!
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Lesley

Liked: Amenities, property conditions & facilities, communication
Friendly staff
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heinrich and his wife were great hosts. Beautiful clean apartments close to the Esplanade. We stored our baggage with them when we arrived and before leaving as our flights arrived early and left late. They gave us really great local recommendations for trips and local fresh barramundi. The apartment is gated for extra security and is well stocked with a kitchen, tea, coffee and the essentials. It was a lovely week in Cairns.
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, communication
Noisy and a little far out, next time I will stay closer to the water.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication
We had a perfect stay at Citysider Holiday Apartments! The apartments were very spacious and ideal for our family with small children. Everything was clean, comfortable, and well-equipped. While the location isn’t the most central, everything is still within walking distance if you don’t mind a bit of a walk. A special thanks to Manager Heinrich – he was incredibly helpful and friendly, truly going above and beyond to make our stay enjoyable. Highly recommended!
Stayed 13 nights in Jul 2025
Verified

8/10 Good

Rachael

Liked: Cleanliness, amenities
We had a good stay here, was only a 1k walk to the Esplanade, shops were also close by. Fairly clean in the unit, did find some things left by previous guests. If offering a clean/sheet change after a 7 day stay, perhaps this could be done in the middle of the stay, as we had 8 nights and it didn't happen.
Stayed 8 nights in Jul 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, communication
Property is within walking distance of CBD and esplanade. Apartment was comfortable and had all amenities and appliances we needed. Only small things were that the curtains in bedrooms are not blockout, and light comes in as soon as sun is up, and in general the apartment is getting quite tired and needs a facelift (new shower head, noisy front door, replace silicone, chipped tiles etc).
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Good value for money!

We had a very comfortable apartment, albeit a bit dated but perfectly functional. The saltwater pool is a gem and the garden areas beautifully landscaped. It was a little out of the centre of Cairns and with no nearby public transport that could be a problem for some.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Margie

Liked: Cleanliness, room comfort, communication

Nice apartment with full kitchen

nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

Nell

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice and helpful managers. Nice and clean. Good location- a bit of a walk into city but good taxis. Beds comfortable and clean linen but furniture very old and stove needs replacing.
Stayed 8 nights in Aug 2024