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Aparthotel

Sandcastles on the Broadwater

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Photo gallery for Sandcastles on the Broadwater

A resort with a swimming pool surrounded by palm trees and modern buildings with red-tiled roofs.
A swimming pool with tiled edges, surrounded by palm trees and a building with balconies.
A modern hotel with outdoor seating, a staircase, and a view of the surrounding buildings.
Room
A balcony with white chairs and a table, overlooking a body of water and a distant shoreline.

Reviews

8.4 out of 10
Very good

Highlights

  • Family fun awaits
    Top-rated for families.
  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.

Popular amenities

  • Outdoor pool
  • Spa pool on site
  • Self-parking included
  • Kitchen
  • Washer/dryer
  • Air-conditioning

Explore the area

View map
392-398 Marine Parade, Labrador, QLD, 4215
  • Place, Harley Park
    ‪5 min walk‬
  • Place, Ian Dipple Lagoon
    ‪9 min walk‬
  • Place, Harbour Town
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Choose your unit

View all photos for 3 Bedroom Spa Apartment

A balcony with a table, chairs, and a bowl of food. The view includes a body of water, boats, and a distant shoreline.

3 Bedroom Spa Apartment

  • Water view
  • 142 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Spa Apartment

A balcony with a view of the sea, a potted plant, and two chairs.

2 Bedroom Spa Apartment

  • Water view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

A dining area with a wooden table and chairs, a vase with flowers, and a television on a side table.

2 Bedroom Apartment

  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

A balcony with a glass table, two chairs, a bottle of champagne, and a view of a swimming pool and palm trees.

1 Bedroom Apartment

  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2-bedroom 3-level Spacious luxury Villa

Room

2-bedroom 3-level Spacious luxury Villa

  • Garden view
  • 137 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

A hotel room with a bed, a ceiling fan, a framed picture on the wall, and a balcony with a table and chairs.

2 Bedroom Apartment

  • Water view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Superior Two-Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Private kitchen

Two Bedroom Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Sandcastles on the Broadwater

An outdoor pool, a fitness centre and a hot tub are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a flat-screen TV with digital channels and a DVD player provide a bit of entertainment. Housekeeping is available on request.
Sandcastles on the Broadwater offers 25 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 1:00 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 June 2026 to 18 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Property # 5388673
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 500 MB per room, per stay.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Sandcastles on the Broadwater have a pool?

Yes, this property has an outdoor pool.

Is Sandcastles on the Broadwater pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandcastles on the Broadwater?

Self-parking is free at this property.

What time is check-in at Sandcastles on the Broadwater?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Sandcastles on the Broadwater?

Checkout is at 10 AM.

Where is Sandcastles on the Broadwater located?

This family-friendly Gold Coast aparthotel is located near the beach, within 2 mi (3 km) of Harbour Town and G. R. Thompson Park. Gold Coast Aquatic Centre and Australia Fair Shopping Centre are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Sandcastles on the Broadwater Reviews

Reviews

8.4

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 231 out of 540 reviews
Rating 8 - Good. 217 out of 540 reviews
Rating 6 - Okay. 64 out of 540 reviews
Rating 4 - Poor. 21 out of 540 reviews
Rating 2 - Terrible. 7 out of 540 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Check-in

9.4/10

Communication

7.8/10

Listing accuracy

Reviews

Verified

8/10 Good

Derek

Liked: Communication
Location and environment at great setting and nice pool
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Teeyana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and lovely staff.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Edianderson

Liked: Cleanliness, check-in, communication, listing accuracy
Great
Stayed 15 nights in Mar 2026
Verified

6/10 Okay

Jan

Liked: Communication
Parking was good, the office staff were friendly, the apartment was a little run down and needs maintenance and a good clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lanna

Liked: Cleanliness, check-in, communication, listing accuracy
My second stay at sandcastles and loved it. Room was spacious and definitely worth the money. They were also able to accommodate a early check in. 5min drive from Harbour Town 10-15 min drive to Australia Fair Mall No lift so carrying luggage up and down can be a pain but we think of it at exercise 😂 Will definitely book again 💯
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, amenities, communication
The complex is dated, but we found the price really reasonable for a very spacious apartment with amazing views in a great location. The apartment had everything we needed, was clean (although not spotless) and the pool and jacuzzi were awesome. Recommend for a family holiday at the Gold Coast.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Hernawati

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location by the beach
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, excellent facilities, perfect for families
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
We really enjoyed our stay. Great swimming pool and close to shopping
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice clean property
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice resort style property which was great value for the cost.
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it will be going back next year
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great experience at sandcastles its our go to every year as we travel to goldcoast every year. We have never had a bad experience at this property the kids love the pool the location is close to alot of different restaurants and the beach.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about this place.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Hayley

Liked: Cleanliness, property conditions & facilities, communication
Fantastic place great spot for buses and walks along the front
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely to speak to and was always helpful when we needed something. Couldn’t fault our time there.
Verified

10/10 Excellent

RENEE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great communication, lovely managers onsite at reception. Spacious, clean, simple but lovely family friendly accommodation. Great pool as well!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely location and peaceful
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Lynne

Liked: Amenities
Great place, bus stop very close, very helpful people at reception
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

mingqing

Liked: Cleanliness, property conditions & facilities, communication
Family friendly apartment, close to beach, very convenient position
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Desmond Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely view of the Broadwater. Close to many facilities. Secure parking.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
very welcoming and friendly staff
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Simple and nice apartment to stay.

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