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Aparthotel

Chatrium Niseko

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Photo gallery for Chatrium Niseko

A modern hotel room with a TV, wooden wardrobe, a small kitchen area, and a bed.
Property video
Room
Dining
View from room

Reviews

9.2 out of 10
Wonderful

Highlights

  • Family fun awaits
    Top-rated for families.
  • Self-parking included
    Enjoy the convenience of free self-parking, a rare perk for guests in this location.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near Niseko Tokyu Grand HIRAFU

Popular amenities

  • Bar and lounge
  • Ski property
  • In-room massage available
  • Spanish restaurant
  • Extra beds
  • Free Wi-Fi in public areas
The current price is AU$201
23 June - 24 June

Explore the area

View map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081
  • Place, Niseko Tokyu Grand HIRAFU
    ‪2 min walk‬
  • Place, Niseko Hanazono Resort
    ‪24 min drive‬
  • Place, White Isle Niseko Snowmobile Park
    ‪26 min drive‬

Choose your unit

View all photos for Studio King Bed

A modern hotel room with a TV, wooden wardrobe, a small kitchen area, and a bed.

Studio King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Suite

Private kitchen

2 Bedroom Suite

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Suite Annupuri View

View from room

3 Bedroom Suite Annupuri View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Suite Annupuri View King Room

Living area

1 Bedroom Suite Annupuri View King Room

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Suite Twin Room

Living area

1 Bedroom Suite Twin Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite - Twin Bed

Room

2 Bedroom Suite - Twin Bed

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Room

2 Bedroom Suite Annupuri View - Twin Bed

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Room

2 Bedroom Suite Mt Yotei View - Twin Bed

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Suite

Private kitchen

2 Bedroom Penthouse Suite

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Annupuri View

Living room

2 Bedroom Penthouse Annupuri View

  • Mountain view
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Penthouse Mt Yotei View

Living room

2 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Annupuri View

Living room

3 Bedroom Penthouse Annupuri View

  • Mountain view
  • 169 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for 3 Bedroom Penthouse Mt Yotei View

Living room

3 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 173 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Twin Bed

A modern hotel room with a TV, wooden wardrobe, a small kitchen area, and a bed.

Studio Twin Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite (No Air Conditioning)

A hotel room with a large bed, a chair, a TV, and a view of a cityscape through large windows.

2 Bedroom Suite (No Air Conditioning)

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Suite Twin Bed (No Air Conditioning)

Room

2 Bedroom Suite Twin Bed (No Air Conditioning)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Chatrium Niseko

Chatrium Niseko offers a convenient ski shuttle service; those who skip the slopes can take advantage of a bar/lounge, ski storage and a 24-hour fitness centre. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Conveniences include a microwave and a coffee/tea maker, and guests will appreciate thoughtful touches, such as an espresso maker and bathrobes. Weekly housekeeping is available.
Chatrium Niseko offers 78 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Smart televisions are featured in guestrooms. Accommodation at this 3.5-star aparthotel has kitchens with stovetops, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 11760.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: JPY 35000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 11760.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 54178123
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: UnionPay QuickPass
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Is Chatrium Niseko pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chatrium Niseko?

As of 21 June 2026, prices found for a 1-night stay for 2 adults at Chatrium Niseko on 23 June 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chatrium Niseko?

Self-parking is free at this property.

What time is check-in at Chatrium Niseko?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Chatrium Niseko?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does Chatrium Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of JPY 35000 per vehicle applies.

Where is Chatrium Niseko located?

Conveniently near skiing facilities, this Kutchan aparthotel is located in the mountains, within 3 mi (5 km) of Niseko Tokyu Grand HIRAFU and Shikotsu-Toya National Park, and close to winter sports, such as snowshoeing and snowmobiling. Niseko Annupuri Gondola and Niseko Moiwa Ski Resort are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Chatrium Niseko Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 148 out of 202 reviews
Rating 8 - Good. 34 out of 202 reviews
Rating 6 - Okay. 11 out of 202 reviews
Rating 4 - Poor. 3 out of 202 reviews
Rating 2 - Terrible. 6 out of 202 reviews

9.4/10

Cleanliness

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Check-in

9.2/10

Communication

9.6/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel.
Stayed 15 nights in Jan 2026
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent ski hotel. All aspects were well taken care of!
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Gaston

Liked: Cleanliness, amenities
Disliked: Communication
Terrible staff people Good hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, property conditions & facilities, communication
Excellent option if you visit Niseko ski resort!
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, property conditions & facilities, communication
Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nonda

Liked: Cleanliness, amenities, communication
Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wade

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

damian

Staff were friendly and helpful. Room was
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Huy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Manning

Liked: Cleanliness, amenities, communication
Everything was perfect
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, communication
Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Margareth Elaine

Liked: Cleanliness, property conditions & facilities, communication
Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cong

Liked: Cleanliness, amenities, communication
The apartment was very clean and spacious for our family of 3. We are looking forward to stay here again in snow season
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, communication
Great space
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hyun Jun

Liked: Cleanliness, room comfort, communication
comfortable bed and very clean.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Chung Hui

Liked: Cleanliness, room comfort, communication
The experience was fantastic~~~
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Chi Chung

Liked: Cleanliness, communication
I like the two room design, with independent shower rooms. Love the kitchen and the living room, very comfortable. The biggest selling point of the very expensive room rate was the view of Mt. Yotei. But there's a high rise building standing in the very middle of the view, blocking almost 40% of Mt. Yotei view from our room. The room rate was not worth it. Also soundproof was bad too. I could hear clearly how loud the people on the street were at 1am.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jun

Liked: Cleanliness, property conditions & facilities, communication
Nice location and good service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Rand G

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and there were great options for food. Staff was great.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

MIN HO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location to Hirafu
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Peter

Good service, good location n
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Lior

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hospitality super nice room and very friendly stuff
Stayed 2 nights in Jul 2024

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