Located in Kutchan, Chatrium Niseko is in the mountains. Niseko Tokyu Grand HIRAFU and Niseko Annupuri Gondola are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Shikotsu-Toya National Park and White Isle Niseko Snowmobile Park. Niseko Moiwa Ski Resort and Niseko Annupuri International Ski Area are two other places to visit that come recommended. Enjoy the area's slopes with snowboarding and ski lifts, and don't miss out on the snowshoeing and snowmobiling.
Niseko-Shakotan-Otarukaigan Quasi-National Park - 5 min walk - 0.4 km
Niseko Hanazono Resort - 24 min drive - 11.1 km
Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
Niseko Moiwa Ski Resort - 27 min drive - 19.6 km
Getting around
Kutchan Station - 10 min drive
New Chitose Airport (CTS) - 129 min drive
Restaurants
AFURI ramen + dumpling - 2 min walk
Wild Bill's - 3 min walk
Minamina - 2 min walk
Musu - 3 min walk
Luke's Alpine Club - 2 min walk
Frequently asked questions
Is Chatrium Niseko pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Chatrium Niseko?
As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Chatrium Niseko on 11 Nov 2026 start from AU$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Chatrium Niseko?
Self-parking is available for JPY 3000 per day.
What time is check-in at Chatrium Niseko?
Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Chatrium Niseko?
Checkout is at 10:00 AM. Late check-out is available for a fee.
Does Chatrium Niseko provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM-6:00 PM on request. A fee of JPY 35000 per vehicle applies.
Where is Chatrium Niseko located?
Conveniently near skiing facilities, this Kutchan aparthotel is located in the mountains, within 3 mi (5 km) of Niseko Tokyu Grand HIRAFU and Shikotsu-Toya National Park, and close to winter sports, such as snowshoeing and snowmobiling. Niseko Annupuri Gondola and Niseko Moiwa Ski Resort are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Chatrium Niseko Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium.
Stayed 6 nights in Mar 2026
Verified review
10/10 Excellent
Joel
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent ski hotel. All aspects were well taken care of!
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Sabrina
5 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter.
Stayed 3 nights in Jun 2026
Verified review
10/10 Excellent
JESSICA
21 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent option if you visit Niseko ski resort!
Verified review
10/10 Excellent
Luciana
10 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing.
Will definitely recommend!!
Stayed 4 nights in Jan 2026
Verified review
2/10 Terrible
Gaston
27 Feb 2026
Liked: Cleanliness, amenities
Disliked: Communication
Terrible staff people
Good hotel
Stayed 3 nights in Feb 2026
Verified review
10/10 Excellent
Aimee
2 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season
Stayed 8 nights in Mar 2026
Verified review
10/10 Excellent
Amy
17 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Stayed 5 nights in Feb 2026
Verified review
10/10 Excellent
Nonda
6 Feb 2026
Liked: Cleanliness, amenities, communication
Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.
Stayed 2 nights in Apr 2026
Verified review
10/10 Excellent
Margareth Elaine
24 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful
Stayed 2 nights in Nov 2025
Verified review
10/10 Excellent
Wade
2 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Stayed 5 nights in Jan 2026
Verified review
10/10 Excellent
Aaron
23 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Great space
Stayed 1 night in Nov 2025
Verified review
10/10 Excellent
Manning
23 Jan 2026
Liked: Cleanliness, amenities, communication
Everything was perfect
Stayed 3 nights in Jan 2026
Verified review
10/10 Excellent
Huy
28 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!