Zama, a neighbourhood in Tulum, is home to Lumina at LOSANTOS Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting.
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.
Is Lumina at LOSANTOS Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lumina at LOSANTOS Tulum?
Self-parking is free at this property.
What time is check-in at Lumina at LOSANTOS Tulum?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Lumina at LOSANTOS Tulum?
Checkout is at 11:00 AM.
Where is Lumina at LOSANTOS Tulum located?
Located in Zama, this apartment building is 0.7 mi (1.2 km) from Hunab Lifestyle Center and within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Jaguar Park and Acceso al Parque Jaguar are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Lumina at LOSANTOS Tulum Reviews
Reviews
9.4
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
This 2 floor apartment had a great design, all things you need and the small pool on the balcony was a great add on.
The location is great just between Tulum center, the beach and the main roads. A car, moto or bike is needed.
Communication via whats app was very fast and easy.
The pool and gym of the general area was great as well and we enjoyed countless hours mostly alone there.
Unexpected 5 star apartment in Tulum that we practically had to ourselves. Keyless checkin with instructions via WhatsApp - very responsive. One of the best pools we have used, access to padel court, excellent gym with state of the art equipment. 2 huge en-suite rooms both with smart TVs and with large living area and kitchen. Apartment was absolutely spotless. It might be a nice touch to have some drinks/water in the fridge and basics condiments in the kitchen. We used InDrive for taxis (have plenty of cash) into Tulum (5 minutes) and the archaeological site (when visiting make sure you go all the way to the end of the site on the electric bus and visit the museum and the viewing tower - they weren’t clearly explained and the drivers pointed them out to us). Extremely cheap (£120 for 2 nights) but we went off season.
Stayed 2 nights in Jun 2026
Verified review
10/10 Excellent
MARIA PATRICIA
18 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Awesome place
Stayed 4 nights in Jan 2025
Verified review
10/10 Excellent
JEAN
19 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice flat, clean, excellent !
Stayed 7 nights in Dec 2025
Verified review
10/10 Excellent
Anne
20 Oct 2023
Liked: Cleanliness, room comfort, communication
Family trip to Tulum
My family of 4 stayed here for a week and it was perfect. Plenty of room, beautiful grounds and pool! Would def stay again!
Stayed 6 nights in Oct 2023
Verified review
8/10 Good
GERALDINE
29 Apr 2024
Liked: Property conditions & facilities, communication
The rooms are big, clean and very spacious. I would stay here again.
Stayed 3 nights in Apr 2024
Verified review
10/10 Excellent
Allison
9 Jan 2024
Liked: Cleanliness, property conditions & facilities, communication
Beautiful spot and in pristine condition
Stayed 5 nights in Jan 2024
Verified review
10/10 Excellent
Jaime
22 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful facility and very clean and spacious
Stayed 2 nights in Sep 2023
Verified review
10/10 Excellent
danyel
30 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This condo was fabulous! It was near everything we wanted to do and see. We felt safe in the quiet and gated community. The layout was perfect and just overall beautifully decorated.
Stayed 3 nights in Apr 2024
Verified review
10/10 Excellent
Jason
9 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment and pool. Very nice design and layout. There were a couple issues that were quickly taken care of by the staff. We really enjoyed our stay. There were several great restaurants close by.
Stayed 8 nights in Jun 2024
Verified review
10/10 Excellent
Dan
30 Nov 2024
Liked: Cleanliness, room comfort, communication
Super stay in Tulum
Room was great. Very spacious apartment in a perfect location. Bed was very big and super comfortable. Washing machine in the apartment was also very handy.
Stayed 7 nights in Nov 2024
Verified review
10/10 Excellent
Maria Aurora Auais
23 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely gorgeous place. Very clean, spacious, with all the amenities. The rooms are very spacious, ea h with a private bathroom with showers.
The room
Upstairs has two balconies. One with a dinning area and the other with a jacuzzi, sink, bar table with stools, tanning bed. There’s a washer and dryer onsite too. The pool, gym
And club house are a 2 min walk. Just perfect.
Beautiful condo, nice and clean. The washer/dryer was a plus! The other buildings are still under construction, however, it did not interfere with our stay. Definitely recommend.
Stayed 2 nights in Dec 2023
Verified review
8/10 Good
Manon
20 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was beautiful. There are only a handful of units completed so very quiet. The unit itself was very well equipped and the location is about a 15 minute bike ride from everything. Lily was exceptional in helping us and very responsive:)
Verified review
10/10 Excellent
Alejandro
1 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is beautiful, the area is amazing. Plenty of room in the apartment, 2 rooms, one with a king bed the other with 2 single beds.
If you have a car there are 2 spots for 6 apts, so, you may leave your car at 30 meters away from the property, no big deal, inside of the gated comunity. Feels very safe in Zama, it is a growing community that will have everything.
Stayed 2 nights in Mar 2024
Verified review
8/10 Good
Rebecca
7 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great villa for family. Fantastic design and very relaxing. Few minor issues which were rectified by owner quickly. Pool was amazing. Still very new area so it’s quiet and being developed. A car is very handy in and around Tulum as it’s so spread out with lots to see and do but taxis are available. Lots of quirky cafes, food was better in the area near villa than the main strip.
Verified review
10/10 Excellent
Melanie
13 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment and pool area are really great! Exactly like the photos online. Great value for money and perfect for a family stay. The pool was never really busy and often we had it to ourselves. The site is quite new and still being built so you can expect building noise particularly when at the pool. This is difficult to avoid in Tulum as there are new developments everywhere it seems.
Stayed 7 nights in Apr 2024
Verified review
10/10 Excellent
Freddy
13 May 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything about this property. It's within one of the only gated communities in Tulum, you are 15 mins away from town and 15 mins away from the beach, the cenote like pool is impressive and the service the people from Lumina provide is outstanding. They respond very fast and are reliable. The apartments are brand new and the interior is beautiful, fully equipped gym. I will be booking again next time I'm in Tulum.
Stayed 1 night in May 2022
Verified review
8/10 Good
Elizabeth
13 May 2024
Liked: Amenities, property conditions & facilities, communication
The room,the chairs were very dusty. The master bath room toilet was very smelly and no air refresher. Aside from that it is a good place and we enjoyed our selves.
Stayed 5 nights in May 2024
Verified review
10/10 Excellent
Lada
11 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Just wow! The apartment was spacious, comfortable, very modern and beautifully decorated. Top notch design! Importantly, it was also quiet, clean and bug free! The view of the jungle from the top bedroom and terrace was amazing! The property is surrounded by the forest, so you wake up to wonderful bird calls. I loved the trail through the woods to the swimming pool, which was so relaxing surrounded by lush greenery. The architecture of the pool is lovely, clean water, and it was never crowded. The concierge was very responsive and we had every comfort we needed. A wonderful vacation!!!
Stayed 6 nights in Jul 2024
Verified review
10/10 Excellent
Analyn
20 July 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful place. Clean. Amenities are on point complete with knives, scissors, etc. Just be warned that it gets really hot during the day that the top bedroom also gets too hot. The ceiling is so high and I do not think there’s a barrier between the inside and the outside because you can literally hear everything from outside. There are also no black out curtains in the bedrooms.
Stayed 3 nights in Jul 2024
Verified review
6/10 Okay
Verified traveller
6 Sept 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Entrance/Exit problems
Security was lacking- one guard was asleep so I just let myself in. Another time they had to call the guard to the desk to allow entrance.
Stayed 4 nights in Sep 2023
Verified review
10/10 Excellent
Heather
13 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in the Santomar building at Lumina Losantos with another family (four adults, four kids ages 11-14) for six nights in a premium apartment (3 bedrooms). Plenty of space for all except that the dining table only seats 6 and the couch seats maybe 4-5 (when we scrunched together). We did appreciate having 3 full bathrooms so the kids weren’t in our space. Our concierge was very responsive via WhatsApp to our requests for additional paper towels, trash bags, etc. We also appreciated having a washer and dryer. The pool is beautiful and the water was the perfect temperature. The rooms are beautifully decorated. The beds are comfortable. It’s located only a few minutes away from a large Super Chedraui that we visited several times during our stay. We would definitely stay here again, especially given the reasonable price for such a beautiful place.
Stayed 6 nights in Jul 2025
Verified review
8/10 Good
Bibianka Melanie
30 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my two Teenager daughters felt very save and at home at Lumina. The spacious Apartment has everything we needed, the kitchen was well equipped (inclusive. blender for Smoothie making) and the beds are comfortable. We loved the option to eat on the large balcony or the rooftop deck with cool off pool! The property and amenities are beautiful, quiet and never crowded. We used the fully equipped new gym Equipment and pool as well as the Pickel Ball courts. We rented bicycles for the week for easy in and out and the grocery close by had everything we needed inclusive fresh fruits and vegetables. Would definierend recommend and stay there again! Oh and many good sonnig places in both, walkable and driveable distance. A Taxi stand is close by which we used to get to Tulum town Center or further away cenotes.