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Mistiq Gardens

Photo gallery for Mistiq Gardens

Pool
Creator video
Front of property
Room
Outdoor dining

Reviews

7.8 out of 10
Good

Popular amenities

  • 4 outdoor pools
  • Self-parking included
  • Dogs and cats allowed
  • Kitchenette
  • Air-conditioning
  • Rooftop terrace

Explore the area

View map
Calle 29, Block 69 Region 15 Manzana 221, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪7 min drive‬
  • Place, SFER IK
    ‪8 min drive‬
  • Place, Tulum Beach
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Choose your unit

View all photos for Standard Studio

Room

Standard Studio

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Living area

Standard Loft

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Air conditioning

Dining room

Family Apartment, Multiple Beds, Air conditioning

  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

  • 265 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Bunk Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • Garden view
  • 128 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About the area

Tulum

Tulum is home to Mistiq Gardens. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.

What's nearby

  • Jaguar Park - 7 min drive - 3.5 km
  • SFER IK - 8 min drive - 4.2 km
  • Cenote Cristal - 8 min drive - 5.6 km
  • Tulum Beach - 9 min drive - 3.2 km
  • Tulum National Park - 9 min drive - 5.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬5 min drive
  • ‪Nimeño Bakery - ‬4 min drive
  • ‪Jasmine - ‬5 min drive
  • ‪Cántaro Y Comal - ‬10 min walk
  • ‪Me Latte Café - ‬4 min drive

About this property

Mistiq Gardens

4 outdoor pools, a rooftop terrace and concierge services are available at this condo building. Self parking is free. Other amenities include a garden. Each condo features free WiFi and a dining area, plus a kitchenette with a stovetop and a microwave. Added amenities include a sitting area, a flat-screen TV and a rainfall shower. Housekeeping is available on request.
Mistiq Gardens offers 30 air-conditioned accommodations with free toiletries and blackout curtains. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star condo has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.

4 outdoor swimming pools are on site.

Amenities

Pool
Kitchen
Pet-friendly
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 500 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 30 per stay; may vary based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Mistiq Gardens have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM to 9:00 PM.

Is Mistiq Gardens pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mistiq Gardens?

Self-parking is free at this property.

What time is check-in at Mistiq Gardens?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Mistiq Gardens?

Checkout is at 11:00 AM.

Where is Mistiq Gardens located?

Situated in Tulum, this condo building is 1.8 mi (2.9 km) from Acceso al Parque Jaguar and 1.9 mi (3 km) from Tulum Beach. Jaguar Viewpoint Tulum and Hunab Lifestyle Center are also within 2 miles (3 km).

Mistiq Gardens Reviews

Reviews

7.8

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 38 out of 83 reviews
Rating 8 - Good. 23 out of 83 reviews
Rating 6 - Okay. 8 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 11 out of 83 reviews

8.4/10

Cleanliness

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Communication

Reviews

Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, communication
Great stay, great location and great service! You can't go wrong with Mistiq!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Nice place

Nice place to stay. Rent a car if you want to stay in this facility.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place,very unique, enjoyed this place so much i took an extra day, clean and quiet,nice stuff woth cute bar on the roof
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities, communication
All around very good
Stayed 14 nights in Mar 2025
Verified

8/10 Good

christian

Liked: Cleanliness, property conditions & facilities
Beautiful condo
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Theresa

Disliked: Amenities, property conditions & facilities, communication
We were without water and power for an entire day. It was very inconvenient. Restaurant opens late.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay there, the apartment is well furnished with a private access to the pool . Nice bed room view on the pool and jangle. I will be back to stay there for sure
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice new property, lovely staff. Well worth staying here. It is helpful to rent your own car, otherwise the staff will help you arrange transports.
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was amazing! The manager contacted me and everything I needed they provided me immediately
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ana Carolina

Liked: Cleanliness, room comfort, communication
The apartment was in perfect condition, we had a great experience overall The amenities were great too, the pools and surroundings were always cleaned Everybody was very helpful and friendly
Stayed 2 nights in May 2023
Verified

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great and many pools to choose from there is no paved street so it’s a little bit bumpy to get there, but luckily it’s not so far from the main road Kukulkan.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, room comfort

Peaceful, Beautiful Setting. Loved it!!

Quiet and peaceful setting with lush gardens. It’s modern and beautiful in design and decor Loved everything at this property. We stayed in a loft suite. Loved it Staff is friendly and your located in between the ocean and el centro.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property! Only complaint is that the bike rentals all had popped tires which means we had to go out of the way to find another bike rental property.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Dino

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is brand new with quality finishes has everything you could ask for! Everyone was nice and accomodating including Octavio the representative and made my stay welcoming and satisfying will stay again!
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful. Peaceful
Stayed 4 nights in May 2023
Verified

6/10 Okay

Horatio

Liked: Cleanliness
Disliked: Amenities
Beautiful property, love the view and the receptionist Brian was really helpful. But I hated the fact that they don’t clean up n we were there for 5day, no towel change and overall the harassment about tips is ridiculous.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was way beyond what I hoped it to be. Knowing the fact that they are a new hostel and they’ve only been open since July, they definitely out did themselves with the cleanliness and the luxury jungle vibe. There’s no doubt that I would stay here again and also recommend others to the place. Loved literally EVERYTHING about it
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Octavio was great. I had a hard time finding the property on my motorcycle so he drove down and guided me straight to it. Made sure I got into my room and told me everything I needed to know about the property during my stay. I would definitely stay here again. Thank you Octavio 🙏
Stayed 1 night in Sep 2022
Verified

8/10 Good

Alessandra

Liked: Cleanliness, property conditions & facilities
This Property is absolutely worth the price. Make sure you got your own mobility cause the location is not the best. Some Rooms are very good and some Rooms are OK, do you gotts be lucky with this. I recommend to Book a bigger one.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Natalin Nicol

Liked: Cleanliness, amenities, property conditions & facilities
Arriving here it seemed like a nice clean place. I enjoyed the rooftop food and pools. However, they did not provide housekeeping and when asked for toilet paper they mentioned they did not offer that either. We had to buy basic necessities such as toilet paper, napkins and plastic bags.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property and the condo. It was very clean, stocked with essentials, and had multiple pools. The rooftop restaurant was nice and food was awesome. They do have assigned underground parking.Only downfall is finding it and the streets are horrible. We received our checkin email the day of but was able to checkin a hour early. If your not fluent in Spanish definitely have a translator app available because majority of staff speaks Spanish but everyone was very nice.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Ramon De La Rosa

Liked: Cleanliness, property conditions & facilities, communication
I will emphasize that the cleaning of the rooms was never done the day I was there. But in general the installation was perfect, the beautiful designs.
Stayed 4 nights in May 2023
Verified

8/10 Good

Meghann

Liked: Communication
The property was beautiful, but like other reviews mentioned the room was not cleaned thoroughly but we managed. The first night one of the showers was not draining, however maintenance fixed it quickly & we didnt have any issues with it the rest of our stay. There is another building being built next door so it was noisy and dusty. The roads going to the property are also extremely rough. They seemed to be working on that while we were there though!! It is located just a few minutes drive to the beach area and downtown. We rented a car so had no issues getting around, if you dont get a car you will definately want to rent a bike, moped, or atv! There are tons of options around for that!
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, communication
The staff were great, they were very accommodating for our needs. We have a child in a wheelchair and her accessibility needs are where we had issues. I chose this condo because it has an elevator, pretty rare in Tulum. The interior doors are not wide enough for the wheelchair to go into the bedrooms or bathrooms. Fortunately the bedrooms have exterior doors we could use. My daughter had to go outside to go to the living area and/or her bedroom. My son's waller fit through the interior doors so we would balance my daughter an the small seat and wheel her into the bathroom for a shower. The shower is pretty narrow and we bought a plastic chair so she could sit to bathe. But the shower door swung inwards and we were unable to close it to bathe her so it was a bit of a wet mess. The last thing to mention is the pools, there is no lift to get in the pool and no handrails into it so my sons with cerebral palsy and use a walker were scared to get into the pool without complete support down the steps. Yes, these issues impact a small portion of tourists but I am finding that NO ONE gives any information relevant for our use and I am trying to change that. Would I stay here again? If it was just me , yes. Not with the kids though.
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Booked the property, arrived no access code provided, could not contact the hotel. Ended up having to get another hotel at midnight. No refund provided, just a pack of lies.
Stayed 14 nights in Apr 2023