Located in Kraków City Centre, a neighbourhood in Kraków, H11 Aparthotel is near a train station and near a boardwalk. Wawel Castle and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and Royal Road. Looking to enjoy an event or a match while in town? See what's going on at Tauron Arena Kraków.
This aparthotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a stovetop, a microwave and a dishwasher. Guests can appreciate conveniences, such as a sitting area and a coffee/tea maker, and other amenities include free WiFi and Netflix. Change of towels is available on request.
H11 Aparthotel offers 20 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Accommodation at this 4.5-star aparthotel has kitchenettes with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.
This Kraków aparthotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested.
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Load the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors and return the keys
Access methods
Front desk (limited hours), smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately PLN 50 for adults and from PLN 50 for children
Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: PLN 100 per day (1640 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 83950390
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Frequently asked questions
Is H11 Aparthotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at H11 Aparthotel?
As of 16 June 2026, prices found for a 1-night stay for 2 adults at H11 Aparthotel on 19 July 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at H11 Aparthotel?
Check-in begins at 3:00 PM.
What time is check-out at H11 Aparthotel?
Checkout is at 11:00 AM.
Does H11 Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 140 per vehicle applies.
Where is H11 Aparthotel located?
This family-friendly Kraków aparthotel is located in the historical district, within a 10-minute walk of Main Market Square and Cloth Hall. Royal Road and St. Mary's Basilica are also within 15 minutes. Kraków Główny Station is 25 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
H11 Aparthotel Reviews
Reviews
10
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, property conditions & facilities, communication
room was great , staff is amazing
Leonid
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
sarah
22 Nov 2025
Liked: Cleanliness, communication
Staff were excellent and very accommodating and the room was lovely and big in a great location
sarah
Stayed 1 night in Nov 2025
Verified
8/10 Good
Lawrence
26 Sept 2024
Liked: Cleanliness, property conditions & facilities, communication
Excellent value & the daily breakfast was AWESOME !
Lawrence
Stayed 5 nights in Sep 2024
Verified
10/10 Excellent
Deborah
8 Mar 2023
Liked: Cleanliness, room comfort, communication
Fantastic Place to stay!
Amazing accommodation near to the Old Town. Extremely friendly and helpful staff.
Deborah
Stayed 4 nights in Mar 2023
Verified
10/10 Excellent
Aneta
3 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Very clean and lots of space. would stay again.
Aneta
Stayed 2 nights in Aug 2023
Verified
10/10 Excellent
ruby
19 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
ruby
Stayed 7 nights in Apr 2025
Verified
10/10 Excellent
Brian
3 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Family of 3. Apartment had everything we needed. Staff were great, very friendly. In a good location for short walk to old town and lots of options for eating within a short walk also.
Brian
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
Maria
12 May 2023
Liked: Cleanliness, communication
Great property, well equipped, very clean and excellent staff. Highly recommend
Maria
Stayed 3 nights in May 2023
Verified
10/10 Excellent
Corinne
19 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
H11 was the perfect place to stay in Kraków. The reception staff were amazing and couldn’t do enough for us. The rooms were very clean and comfortable . It was in a lovely area and easy to walk to the main square. 5 stars ⭐️⭐️⭐️⭐️⭐️
Corinne
Stayed 3 nights in Apr 2023
Verified
8/10 Good
Yossi
27 Aug 2023
Liked: Cleanliness, communication
Delux Apartment
We stayed on the Delux apartment (15)
Good location, close to town center, kitchen well equiped with all new equipments.
Laundary We stayed in a deluxe apartment.
Good location, close to the city center, well equipped kitchen with all new equipment.
A washer and dryer are available in the building for free.
The building and the room are very clean.
Disadvantages: although the room is 48 square meters, the dressing room is very small, such that we could not open a suitcase in the room, no tv on the dressing room only on living room, the sofa bed is not suitable for two adults, the breakfast is based on menus that cannot be changed (we found ourselves eating breakfast outside the hotel)
The place was well furnished and well maintained. No complaints at all. The only thing I wish could be better would be the booking process. Understand that there was a no refund policy but I had requested for one due to an oversight and had accidentally booked an extra day. Tried to rectify it within the same hour of booking it but it was not successful.
Other than that, the place was amazing!
Muhammad Zulhilmi
Stayed 3 nights in Jan 2023
Verified
10/10 Excellent
Inger
23 Nov 2025
Liked: Cleanliness, amenities
Veldig bra!
Inger
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Julie
18 Aug 2025
Liked: Cleanliness, room comfort, communication
Excellent hôtel ++++
Accueil génial, superbe hôtel situé près du centre-ville. Petit-déjeuner au top servi dans le coffee shop attenant. A conseiller +++++
Julie
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Pia
23 July 2023
Liked: Cleanliness, property conditions & facilities, communication
Et virkeligt rart hotel med fantastisk personale
Pia
Stayed 7 nights in Jul 2023
Verified
10/10 Excellent
jerome
12 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent accueil du personnel qui fait tout pour rendre votre séjour très agréable. Bel appartement de deux chambres suffisamment spacieux pour 4 personnes. Décoration très soignée. Il ne manque rien. À 7 mn de la vieille ville.
Lits confortables. C’est une excellente adresse.
jerome
Stayed 4 nights in Feb 2023
Verified
10/10 Excellent
Romina
19 Dec 2022
Liked: Cleanliness, room comfort, communication
Tutto ok. Perfetto
Appartamento nuovo appena ristrutturato. A 10 minuti da Piazza del Mercato. Pulizia ottima e molto silenzioso. Da consigliare.