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Aparthotel

ALA Residencias

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Photo gallery for ALA Residencias

Living area
Terrace/patio
Exterior
Room
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space
The current price is AU$100
includes taxes & fees
19 May - 20 May

Explore the area

View map
C. 22 de Enero, Chetumal, QROO, 77000
  • Place, Malecón de Chetumal
    ‪2 min walk‬
  • Place, Explanada de la Bandera
    ‪2 min walk‬
  • Place, Palacio de Gobierno
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Family Room

Room

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Gallery Room

Room

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Loft

Room

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite, Partial Ocean View

Room

Superior Studio Suite, Partial Ocean View

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Loft

Room

Superior Loft

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Room

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Bay View

Room

Junior Suite, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom, Garden View

Room

Standard Room, 1 Bedroom, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Villa

Room

Standard Villa

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Living area

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite

Room

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

ALA Residencias

An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes. Other touches available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Property # 87521367
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Does ALA Residencias have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at ALA Residencias?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at ALA Residencias on 19 May 2026 start from AU$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ALA Residencias pet-friendly?

No, pets are not allowed at this property.

How much is parking at ALA Residencias?

This property doesn't offer parking.

What time is check-in at ALA Residencias?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at ALA Residencias?

Checkout is at noon.

Where is ALA Residencias located?

Situated in Chetumal, this aparthotel is steps away from Fisherman's Fountain, Explanada de la Bandera and Malecón de Chetumal. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

ALA Residencias Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 47 out of 58 reviews
Rating 8 - Good. 7 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 1 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Check-in

9.6/10

Communication

10/10

Listing accuracy

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, room comfort, communication
Ideal location for the Belize ferry terminal. Surprisingly lovely spacious room. Good check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Negrill

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay! Will definitely book again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mesha

Liked: Cleanliness, amenities
Yes, it was absolutely beautiful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Yamani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property had very good security features and was very accessible.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023
Verified

8/10 Good

Tayfun

Liked: Amenities, property conditions & facilities, communication
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

ranee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yamani

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacing
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay, the room was very clean! Good area, right up on the waterfront.
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Antonietta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice room

The Fisherman Loft was huge with high ceilings and a great view of the sea. Very comfortable room, and close to the malecon and restos.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maria

It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, property conditions & facilities, communication
Beautiful room with nice furniture and amenities. Warm and welcoming reception by a very charming staff. Highly recommended.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, communication
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Marijo

Liked: Cleanliness, communication
It was just a 1 night stop, on our way from San Pedro Belize to Playa Del Carmen. It was OK The bathroom was clean. Pick-up/drop-off provided was convenient. We didn’t get the room that we booked; instead we were given a room that has 1 sunroof window; no view of the outside. Our room was like a dungeon. MOSQUITOES buzzed around and kept me up all night.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

EVAN I

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

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