Located in Tunnel Mountain District, a neighbourhood in Banff, Douglas Fir Resort and Chalets is in the mountains and in a national park. Fairmont Banff Springs Bowling Centre and Banff Springs Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Lake Louise Tourism Bureau and Banff Centre for Arts and Creativity are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and snowshoeing.
What's nearby
Banff National Park - 1 min walk - 0.0 km
Surprise Corner - 2 min walk - 0.2 km
Banff National Park Information Centre - 6 min drive - 1.7 km
Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
Banff Centre for Arts and Creativity - 8 min drive - 2.4 km
Getting around
Banff Station - 6 min drive
Calgary International Airport (YYC) - 98 min drive
Restaurants
The Canadian Brewhouse - 5 min drive
The Old Spaghetti Factory - 4 min drive
A&W Canada - 14 min walk
PARK Distillery Restaurant + Bar - 5 min drive
Shoku Izakaya - 5 min drive
About this property
Douglas Fir Resort and Chalets
Douglas Fir Resort and Chalets offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each condo boasts a fireplace and a deep soaking tub, while also offering a kitchen and a flat-screen TV with cable channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a balcony.
Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout curtains.
2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park and a 24-hour fitness centre.
Children aged under 18 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Policies
Check-in
Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from May 14 2026 to May 15 2026 (dates subject to change):
Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Property # 904421
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Frequently asked questions
Does Douglas Fir Resort and Chalets have a pool?
Yes, this property has a children's pool.
How much does it cost to stay at Douglas Fir Resort and Chalets?
As of 12 May 2026, prices found for a 1-night stay for 2 adults at Douglas Fir Resort and Chalets on 14 May 2026 start from AU$284, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Douglas Fir Resort and Chalets pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Douglas Fir Resort and Chalets?
Self-parking is free at this property.
What time is check-in at Douglas Fir Resort and Chalets?
Check-in start time: 4 PM; check-in end time: anytime.
What time is check-out at Douglas Fir Resort and Chalets?
Checkout is at 11 AM.
Where is Douglas Fir Resort and Chalets located?
Conveniently located near the ski slopes, this Tunnel Mountain District condo building is in the mountains, within 2 mi (3 km) of Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau, and close to winter sports, such as cross-country skiing and skiing lessons. Tunnel Mountain and Fairmont Banff Springs Bowling Centre are also within 3 mi (5 km). Banff Station is 28 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Douglas Fir Resort and Chalets Reviews
Reviews
8.0
Very good
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, property conditions & facilities, communication
Great place to stay
Reade
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Gabriella
6 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room; kind staff and the fireplace was amazing!
Gabriella
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Melanie
8 Feb 2026
Liked: Amenities, property conditions & facilities, communication
Love the amenities, the check-in and out process is easy, the condos are cozy, warm and quiet. Great for families
Melanie
Stayed 2 nights in Feb 2026
Verified
8/10 Good
arashdeep
4 Feb 2026
Good stay
arashdeep
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Paulo
2 Feb 2026
Liked: Cleanliness, amenities, communication
Staff was great, as usual
Paulo
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Tammy
2 Jan 2026
Nice easy stay. Great amenities.
Tammy
Stayed 3 nights in Dec 2025
Verified
8/10 Good
Ashley
9 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Quaint hotel with friendly staff and wood burning fireplaces in the rooms! Enjoyed the complimentary Roam passes to get down to Banff townsite.
Ashley
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Katia
14 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Great stay, real fireplace in the room, very clean.
Katia
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Shilan
3 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel with excellent service. Clean rooms, comfortable stay, and a pleasant overall experience.
Shilan
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Kimberly
16 Nov 2025
Liked: Amenities, property conditions & facilities, communication
Great stay
Kimberly
Stayed 1 night in Nov 2025
Verified
8/10 Good
Dylan
3 Jan 2026
Liked: Cleanliness, amenities, communication
Clean but dated property. Enjoyed our stay.
Dylan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Kathryn
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great amenities for kids.
Kathryn
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Taj
21 Dec 2025
Liked: Cleanliness, amenities, communication
Great staff and facility
Taj
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Derek
12 Jan 2026
Rooms are cozy and very suitable for our family of 6. Out door hot tub is great after skiing.
Derek
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Bryce
15 Jan 2026
Liked: Amenities, communication
Disliked: Property conditions & facilities
needs a lot of repairs but as alwasy my kids love the stay! staff was super friendly. the fireplace was amazing
Bryce
Stayed 3 nights in Nov 2025
Verified
8/10 Good
susan
7 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was good. The decor is a little dated but for the price it was good. Having assigned underground parking was great despite how tight the stalls are.
susan
Stayed 2 nights in Feb 2026
Verified
10/10 Excellent
WeiBin
31 Jan 2026
Liked: Cleanliness, amenities, communication
Room is clean. staff is friendly. Swimming pool with slides are awesome.
WeiBin
Stayed 1 night in Jan 2026
Verified
8/10 Good
Ashlee
1 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for our family of 4. The water slides were awesome and room was a perfect set up.
Ashlee
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Francis
11 Nov 2025
Liked: Amenities, communication
Fantastic place for family’s
Bus passes a plus
The water park great
Francis
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Andrew
17 Dec 2025
Liked: Cleanliness, amenities, communication
Always enjoy our stay here. Bus to town is easy and quick. Rooms have space and the hot tub is great
Andrew
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Patrick
24 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfortable place, lots of amenities, nice staff, close to everything we needed.
Patrick
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Viktoriia
17 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was good.
Viktoriia
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Ajeet Kumar
30 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, great amenities and awesome waterpark.
Ajeet Kumar
Stayed 7 nights in Aug 2025
Verified
10/10 Excellent
cheryl
30 Nov 2025
Liked: Cleanliness, amenities, communication
Love this hotel , great value for families. Could def do with room updating, but other than that price is good and so is location
cheryl
Stayed 1 night in Oct 2025
Verified
8/10 Good
Luigi
30 Oct 2025
Liked: Cleanliness, amenities, communication
Room was clean and the staff were pleasant
Luigi
Stayed 3 nights in Oct 2025
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