Aparthotel

Elegant Suites Westlake

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Photo gallery for Elegant Suites Westlake

A multi-story hotel with a swimming pool, lounge chairs, and balconies.
A spacious lobby with a grand piano, a large bookshelf, and a variety of decorative items.
A modern dining area with a red upholstered bench, dining tables, and chairs.
A hotel entrance with a covered walkway, large windows, and a well-maintained garden with pink flowers.
A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Reviews

9.2 out of 10
Wonderful

Highlights

  • Spacious, comfortable rooms
    Guests love the top-rated, generously-sized rooms.
  • Private garden
    A rare find — relax in the peaceful, private garden space.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Near West Lake

Popular amenities

  • Full-service spa
  • Bar and lounge
  • Restaurant
  • Room service
  • Kids’ pool
  • Playground on site
The current price is AU$125
includes taxes & fees
22 Jan - 23 Jan 2027

Explore the area

View map
10B Dang Thai Mai Street, Tay Ho District, Hanoi
  • Place, West Lake
    ‪5 min walk‬
  • Place, Syrena Shopping Center
    ‪8 min walk‬
  • Place, Ho Tay Water Park
    ‪14 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪31 min drive‬

Choose your unit

View all photos for Studio, City View

A hotel room with a large bed, a desk, a chair, a TV, and a kitchen area.

Studio, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms, Garden View

A hotel room with a wooden floor, a bed with white linens, a nightstand with a lamp, and a window with curtains.

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Premium Apartment, 1 Bedroom, Garden View

A spacious bedroom with a large bed, a desk, a chair, and a balcony with a view of greenery.

Premium Apartment, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 3 Bedrooms, Garden View

A spacious living room with a wooden floor, a dining area with a glass table, and a balcony with a city view.

Apartment, 3 Bedrooms, Garden View

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a television, a desk, and a chair.

Deluxe Double Room

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Elegant Suites Westlake

Along with a full-service spa, this aparthotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a conference centre, spa services and a business centre. Each apartment boasts a jetted bath and offers free WiFi and a dining area. An LCD TV with cable channels and a DVD player provide a bit of entertainment, and guests will also appreciate thoughtful touches, such as an espresso maker and bathrobes.
Elegant Suites Westlake offers 135 accommodations with DVD players and minibars. This accommodation offers separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the aparthotel include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elegant Spa has 1 treatment room. Services include Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property # 9045496
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

Frequently asked questions

Does Elegant Suites Westlake have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Elegant Suites Westlake?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Elegant Suites Westlake on 22 Jan 2027 start from AU$125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elegant Suites Westlake pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elegant Suites Westlake?

Self-parking is free at this property.

What time is check-in at Elegant Suites Westlake?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Elegant Suites Westlake?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Elegant Suites Westlake provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Elegant Suites Westlake located?

Situated on a lake, this luxury aparthotel is within a 10-minute walk of West Lake and Syrena Shopping Center. Tran Quoc Pagoda and Presidential Palace are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Elegant Suites Westlake Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 487 out of 728 reviews
Rating 8 - Good. 178 out of 728 reviews
Rating 6 - Okay. 43 out of 728 reviews
Rating 4 - Poor. 10 out of 728 reviews
Rating 2 - Terrible. 10 out of 728 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Check-in

9.4/10

Communication

9.6/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It's a beautiful place, clean, hospitable people.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly staff, clean room, great breakfast
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent staff, swimming pool and Spa, very good breakfast, great location.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, staying here for fourth time, definitely our home away from home in Vietnam
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
staff was so nice
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good property and place to stay
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Really good room and service, staying here for the second time, will come again
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Everything about this hotel was exceptional. Surrounding the hotel there is quite a bit of construction
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room, great quality service & the food at the restaurant was unreal
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful apartments and lovely staff, welcoming but not intrusive and the apartments had everything we needed for a very comfortable stay. There is currently construction around the hotel which might be a bit noisy if you were just wanting to relax by the pool all day but couldn’t hear it at all in the room. Grab was always there in less than 5 minutes to go anywhere, and breakfast has a great selection!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Family friendly accommodation the room was wide spacious,clean staff was helpful you can do your laundry
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
All the staff go are all very friendly and the service is superb. The rooms are spacious and clean. We are a family of 5 with adult and late teens children, the apartment is perfect. There's a construction at the front of the property at the time of our stay but we stayed at the apartment that faces the garden, so it was ok and there's no noise. Gym and pool are excellent. It is walking distance to the a mini mart via a beautiful small neighbourhood street.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Very spacious and clean rooms. Breakfast is amazing. View of the lake is breathtaking. Staff very helpful and courteous.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
It is generally quiet and I am satisfied with the location. It is a good place to relax.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, literally your home away from home. Recommended
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious room, very comfortable bed. Excellent breakfast, very courteous staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The suites was larger and than I had expected. The gym was fantastic and the staff were great!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Even better than expected! Great room and excellent staff. Wonderful location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
very clean and staff is very polite
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Clean room, nice premise and good breakfast
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great Place to Stay, Great Staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place to stay. Well looked after by Adam.
Stayed 6 nights in Dec 2025